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Operational Delivery

Probation Service Officer – 60306
£23,174 – £28,200
Birmingham

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Whilst this campaign is specifically targeting Sentence Management and Courts within Birmingham North, East & Solihull PDU and Birmingham South and Central PDU. Your long-term career opportunities include the potential to work in a variety of environments, which are:

  • Accredited Programmes
  • Community Payback
  • Court
  • Prisons
  • Probation Office (Sentence Management)
  • Short Term Sentence Teams
  • Victims Team

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

 

Overview of the job

The job holder will undertake the full range of work with offenders before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of offenders utilising service procedures and practice directions that underpin professional judgement.

Summary

To assess and manage the risk (including risk management plans and escalation) posed by offenders to protect  victims of crime and the general public by:

·         Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies

·         Supervise and manage risk of those offenders subject to community sentences, during and after custodial sentences.

·         Work with other agencies and groups to prevent crime and meet the needs of victims and offenders.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc)

Responsibilities, Activities & Duties

Probation Services Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.

·         To undertake the full range of offender management tasks with offenders assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.

·         When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non-compliance within agreed enforcement procedures

·         To use computer based systems to produce, update and maintain records and other documentation within agreed timescales

·         Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.

·         To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.

·         To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.

·         To provide cover within teams as required

·         To deliver and co-lead accredited programmes commensurate with grade

·         To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures

·         Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies

·         Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.

·         To work within the aims and values of NPS and NOMS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Behaviours

·         Making Effective Decisions

·         Changing and Improving

·         Working Together

·         Delivering at Pace

·         Communicating and Influencing

Essential Experience

·         Experience of working with a diverse range of people  who  have  experienced a range of social/personal difficulties and the need to use tact and discretion when dealing with confidential and sensitive issues

·         Experience in planning and coordinating work

·         Experience of working with groups or individuals in order to motivate and change behaviour

·         An understanding of and commitment to equal opportunities and diversity good practice

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Technical requirements

·         Minimum 5 GCSE’s at Grade C or above, including English, Maths or the ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders

·         Understanding of factors related to offending e.g. substance misuse, accommodation issues and being able to emphasise constructively with a range of people

·         Understanding of and commitment to the principles of case management.

·         Knowledge and understanding of risk management/risk assessment as pertaining to offenders and the impact on victims of crime

·         Understanding of Health & Safety legislation in the workplace

·         Knowledge and understanding of the work of the Criminal Justice System and Probation Service

·         Knowledge of the aims and objectives of the Probation Service

Ability

·         Ability to communicate verbally and in writing with offenders, professionals, courts and other public fora.

Salary

£23,174 - £28,200

Additional Information

Written Assessments will take place virtually, via the Microsoft Teams link provided. Should you experience any difficulties with the assessment link please email Moj-recruitment-vetting-enquiries@gov.sscl.com for assistance.

 The assessment will be conducted in exam style conditions which will require the Invigilator to be able to observe you for the duration of the assessment so your device must have audio and webcam functionality.

 For the written assessment to be completed you need to be aware that you will be required to access a Microsoft Word document. The assessment will require you to produce a report and email your completed work back to the Invigilator at the end of the assessment. You are therefore advised to join via a laptop/desktop computer and not a mobile phone.

 Should you join by mobile phone and are unable to complete the written assessment, you will not be able to reschedule onto a different time slot.

 Although the assessment has been scheduled for 60 minutes, please allow additional time at the end of the assessment to allow for the return (by email) of your completed assessment and a check by the Invigilator to ensure the documents open.

 If you have applied under the Disability Confident Scheme, please contact Moj-recruitment-vetting-enquiries@gov.sscl.com to discuss your needs and make arrangements to enable you to complete the written assessment.

 Unfortunately, we are unable to make changes to the assessment date. We are also unable to make changes to your booked assessment date/time, if you do not/cannot attend your scheduled assessment you will not progress to the next stage of the selection process.

Interview Stage

 Interviews will take place virtually; you will receive a standard email confirming you have booked your interview slot. This email will include the Microsoft Teams link. Should you experience any difficulties with the link please email Moj-recruitment-vetting-enquiries@gov.sscl.com for assistance.

 We are only able to use Microsoft Teams as our virtual interviewing platform; no other systems can be used.

 If you have applied under the Disability Confident Scheme, please contact Moj-recruitment-vetting-enquiries@gov.sscl.com to make arrangements to discuss your needs.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.  

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours are 37 hours per week excluding breaks which are unpaid. 

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).  Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.