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Operational Delivery

Peer Mentor Coordinator – 64587
£23,174 – £28,200
Multiple Locations


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Overview of the job       

To manage and maintain systems to provide a comprehensive Peer Mentoring service in the local area

The role is regionally based and reports to the regional EPOP manager. The postholder will manage and supervise up to 15 volunteer peer mentors. With responsibility for recruiting and coordinating peer mentors in Probation

The postholder does not require a probation qualification but will need a keen understanding of risk and other operational issues


The Peer Mentor Coordinator will ensure a Peer Mentoring service in their local area

Liaising with Commissioned Rehabilitative Service Providers to identify opportunities for Peer Mentor involvement and employment. Promoting the Going Forward into Employment scheme across the region and with Peer Mentors

Supporting the regional Engaging People on Probation (EPOP) Plan, including, maximising opportunities to capture People on Probation PoP insights

The role will need to liaise with the EPOP Contract Supplier as required. Working flexibly across operational sites as required.

The role will be required to keep abreast of development in services, legislation and practice relevant to Peer-Led Work, Engaging People on Probation and broader Service User Engagement. Ensuring high standards of safeguarding and risk management are adhered to and implementation of Probation Service policies.

Contribute to maintaining safe systems of work and a safe environment.

Responsibilities, Activities and Duties     

The job holder will be required to carry out the following responsibilities, activities and duties:

  • To assist in the development and delivery of the annual Peer Mentoring Delivery Plan, assessing the suitability and risk levels of referrals to the Peer Mentor training
  • To attend Team Meetings with regional counterparts.
  • To contribute to the development of the national Peer Mentoring picture as required.
  • Champion the value of Peer Mentors, and of the Engaging PoP agenda, to colleagues and partners.
  • Support the ongoing development of the PoP Focus Groups and regional Lived Experience Panel where required and as it relates to the Peer Mentoring service.
  • Recruitment and training of new Peer Mentors across the region.
  • Ongoing management and supervision of Peer Mentors, including wellbeing support, coaching and development work to improve Peer Mentor skills and capability.
  • Supporting the establishment of a Development and Progression Pathway for all Peer Mentors
  • Working with Peer Mentors and colleagues to develop, review and harmonise the Peer Mentoring arrangements across the region, implementing “Peer-Led Work: Conditions of Success”.
  • Delivery of Peer Mentor-led activities in a variety of group based settings to include where appropriate 

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.


  • Seeing the Big Picture
  • Changing and Improving
  • Leadership
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service


  • Desirably –  Lived experience of prison and /or probation
  • Experience of engaging with People on Probation (PoP) in a positive and encouraging way
  • Experience of assessing individuals with multiple needs and of devising plans to meet those needs.
  • Experience of maintaining high levels of standards within teams.
  • Good IT skills including proven experience of using Word, Excel and Outlook in a similar work environment.


  • Communicate confidently and effectively, verbally and in writing.
  • Good written and communication skills, including familiarity with file keeping, letter writing and advocacy
  • Proven ability to build effective working relationships, both within a team and through networking with other organisations to achieve an aim.
  • Show a capacity to work independently and the ability to keep calm under pressure.
  • Awareness of and a commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect.
  • Ability to work collaboratively with other staff to deliver organisational goals, and to resolve conflicts of interest professionally.


£23,174 - £28,200

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made. 

Standard working hours are 37 hours per week excluding breaks which are unpaid. 


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis


The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).  Please visit for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.


Staff on fixed term appointments must have been recruited through fair and open competition.

All candidates are subject to security and identity checks prior to taking up post


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: