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Operational Delivery

Partnership and Stakeholder Lead – Integration Lead – 39044
£36,084 - £41,020


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

Rydym yn croesawu ac yn annog ceisiadau gan bawb, yn cynnwys grwpiau sydd wedi’u tangynrychioli yn ein gweithlu ar hyn o bryd, ac rydym yn ymfalchïo mewn bod yn gyflogwr o safon uchel sy’n denu llawer o ymgeiswyr. Ewch i i gael rhagor o wybodaeth am sut rydym yn hyrwyddo amrywiaeth a chynhwysiant yn y gweithle.

The IOM co-ordinator as integration lead for the Wales IOM team will support regions within Wales in the establishment of governance to ensure that the strategy and operational guidance are being adhered to.  Reporting to the IOM Wales band 6 lead they will provide support to regional boards across Wales on IOM, offering advice and guidance on the strategy, best practice and soon to be established performance framework. Their aim is to drive consistency in approach to IOM across Wales and to ensure our activity surrounding IOM continuously improves, capturing and sharing best practice and discussing areas required to be developed. They will feed into the National IOM refresh team with the updates from Wales. This post will be based in Wales interfacing with the  IOM national team. In addition to this the postholder will provide support to the joint “Framework to support positive change” which is an integral part to IOM Cymru in Wales. This post will sit in the hierarchy of the Regional Probation Director in Wales.

Overview of the job

The Partnership & Stakeholder Lead is responsible for the development of the systems capability to build senior stakeholder relationships between the NPS, CRCs and other partnerships.

NPS has a diverse range of programme and policy areas, most of which are delivered with other partners – this diversity can make it challenging for us to co-ordinate our activities and to avoid confusion. The job holder will not ‘control’ NPS partnership and stakeholder activities, but will act as adviser to Deputy Directors and their Divisions, helping them to target their input and find the best routes through.

The role is also responsible for delivering business change partner support to NPS Divisions and Deputy Directors at a regional level as directed by the System Integration Senior Manager 


The System Integration team will be responsible for ensuring the NPS works as effectively as possible with CRCs and other delivery partners. The roles will include identifying and coordinating delivery to improve effectiveness of operations. In Wales these roles will go further than Probation – they will also include Prison / Probation integration. 

Responsibilities, Activities & Duties 

The job holder will be required to carry out the following responsibilities, activities and duties: 

Partnerships & stakeholder development

  • Provide key strategic insight, to enable ministerial briefing, on effecting change and engaging key stakeholders
  • Lead NPS’ work on developing a professional approach to managing networks and key stakeholders in order to provide a key delivery mechanism for the NPS and its relationships with Partners
  • Take an authorship and commissioning role to establishing new and effective partnerships for the NPS
  • Develop a relationship management approach for the NPS, in line with HMPPS approaches
  • Experiment with new relationship management ideas and processes across the NPS
  • Coordinate other Divisions’ developments related to relationship management
  • Co-ordinate NPS’ input into cross-Whitehall processes and systems. 

Implementing associated change management

  • Plan and design the change required to make partnerships with delivery partners as effective as possible
  • Coordinate operational input to HQ projects to improve the interfaces between stakeholders and partners 

Use communication effectively

  • Providing information, feedback and advice
  • Influencing and persuading
  • Using appropriate skills, styles and approaches 

Enhance own performance

  • Manage own resources and professional development 

Use information to take critical decisions

  • Liaise with staff to receive, collate and analyse information, developing systems and compiling reports as necessary
  • Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance
  • Plan, implement and manage systems for the exchange of sensitive information, data and intelligence 

Manage Diversity and Quality

  • Contribute to a culture and systems that promote equality and value diversity
  • Implement the diversity policies of the service and collaborate effectively with the Equalities and Diversity Unit 

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.


  • Managing a Quality Service
  • Working Together
  • Changing and Improving
  • Seeing the Bigger Picture
  • Leadership
  • Communicating and Influencing

Essential Experience

  • Demonstrate experience of stakeholder management,
  • Demonstrate experience of implementing successful change projects,
  • Operational experience of working in a Probation setting

Technical requirements

  • NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience) 
  • Microsoft: Word, Excel, Outlook, and PowerPoint

Additional Information

The post can be based anywhere in Wales

Working Arrangements & Further Information

Standard working hours are 37 hours per week excluding breaks which are unpaid.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after ten years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.


All candidates are subject to security and identity checks prior to taking up post

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.