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Programme and Project Management

Operational Resource and Change Activity Workstream Lead, Probation Workforce Programme – 45947
£42,626 - £55,302


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

Overview of the job

The role of Operational Resource and Change Activity Workstream Lead, is responsible for initiating, leading and taking forward key focused/owned priorities. These roles involve establishing, managing and implementing a range of work through change programmes and projects. 

Operational Resource and Change Activity Workstream Lead will need to work closely with other functions and colleagues in order to progress activities and deliverables,  but will also be responsible for leading and supporting specifically allocated projects and coordinating project resources. 

Team members will need to be highly capable, flexible, driven, highly organised and able to see the bigger picture and have a high level of energy and attention to detail.   You are likely to be working on a number of different projects at any one time so the ability to multi-task within tight timeframes will be essential.  

You will need to have a “roll up your sleeves and get it done” approach to work.  An ability to develop collaborative working relationships quickly and work effectively within matrix structures will be a must.

Flexible pool team members will need to engage with a range of stakeholders including colleagues across wider HMPPS and MoJ teams, Civil Service and business stakeholders and will need to consult and negotiate with trade unions as appropriate.  

The role will report to a nominated project or functional lead.


Purpose of the role is to lead the development, planning and implementation of priority initiatives that support the delivery of Strategic Priorities and the HMPPS and directorate Business Plans.


  • To research, scope, produce and manage detailed project plans.
  • To design, implement, manage and monitor reporting processes.
  • To identify, manage and seek resolution to risks and issues.
  • To lead project delivery, including management and/or production of project deliverables and activities.
  • Will be required to be responsible for coordinating people resources within HMPPS and across the wider MoJ teams to achieve project aims.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Responsibility for the successful delivery of (to required quality standards, timescales and within agreed resources) priority projects.
  • Responsible for researching, scoping and producing detailed project plans and an overarching Milestone Plan to support the delivery of HMPPS directorate Strategic Priorities.
  • Responsible for the day-to-day management, monitoring and updating of the plans for the HMPPS directorate Executive SMT.
  • Able to identify the critical path/s for any projects or work and provide solutions which could affect the achievement of any deliverables on the critical path.
  • Responsible for the production of regular highlight reports for project, programme or Directorate Governance and to inform overarching reporting against business plans, to the HMPPS Executive SMT, and the HMPPS Director’s bi-laterals with the Chief Executive Officer when required.
  • Responsible for anticipating issues and problems, and where necessary intervening (including taking responsibility for directly producing project deliverables) to prevent slippage or failure to meet key milestones.
  • Required to understand and find solutions to complex and unclear problems often involving conflicting views and requirements, and which have no predefined solution.
  • Able to be flexibly deployed on other priority projects or work areas (to contribute to or to trouble-shoot) where capability gaps or significant risks, issues or slippage is predicted or occurs, often at short notice and alongside existing priority deliverables.
  • Required to work effectively with a range of other functions and colleagues and other internal and external stakeholders in order to progress activities and deliverables.
  • Required to coordinate project resources and other functional experts to ensure plans are delivered to time and within cost and quality requirements.
  • Required to consult and negotiate directly with Trade Union representatives at a national level on behalf of priority directorate projects. This involves the ability to build appropriate relationships with union representatives consistent with the HMPPS ER Leads.
  • Responsible for representing HMPPS and MoJ at various internal and external directorate and broader change programme forums.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.


  • Delivering at Pace
  • Communicating and Influencing
  • Working Together
  • Seeing the Big Picture
  • Changing and Improving
  • Making Effective Decisions
  • Managing a Quality Service


  • Experience of using recognised project management techniques.
  • Experience of identifying and implementing continuous improvement and practices.
  • Detailed knowledge and understanding of appropriate Operating Models and Shared Services processes

Technical Requirements:

  • Professional understanding of complex organisational issues requiring an appropriate qualification and/or extensive professional/specialist knowledge and experience.


  • Ability to lead and influence large groups of stakeholders, matrix managing a mix of internal and external stakeholders to deliver successful outcomes.

Additional Information

Location & Terms of appointment

This position is based nationally, with occasional travel to London required (when rules permit), but currently programme staff are working remotely due to Covid 19 Guidelines.

This is a permanent role.

Working Arrangements & Further Information

Some of MoJ’s, including HMPPS, terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.


Annual Leave

The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment


The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers


HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

There are opportunities to access promotion programmes and HMPPS provide a variety of training appropriate to individual posts

All staff receive security and diversity training and an individual induction programme into their new roles


All candidates are subject to security and identity checks prior to taking up post

All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

All staff are required to declare whether they are a member of a group or organisation which HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail;

2- To Ministry of Justice Resourcing (;

3- To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: