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MoJ Property Directorate – Property Engagement Manager – 70099
£31,265 – £39,000


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:


The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best.  We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently.  Our job is to manage one of the most diverse and complex estates in Government – hosted by the Ministry of Justice (MoJ).  The MoJ Property Directorate brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm’s Length Bodies.  We also provide property services on behalf of the Home Office.

MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability.  We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams.  We are responsible for a great deal – our portfolio consists of properties valued at £8.5bn for the MoJ alone.  We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and also encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a directorate.

We continue to deliver new ways of working across our portfolio – leading on the scale and pace of activity for central government – proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate.

Team Overview

The overall responsibility of this HEO role will be to manage the day-to-day communications issued by the Chief Property Officer’s team to all staff within the Directorate. You will work closely with the team to ensure all corporate messaging is issued on time and through the most effective channels. You will offer direct support to the Property Directorate Engagement Lead in encouraging staff engagement and feedback and finding innovative ways to share information. The postholder will be involved in producing communication updates, arranging regular events such as Directorate staff huddles and team meetings for the Chief Property Officer’s team and supporting the Senior Leadership Team monthly meetings. The postholder will manage one EO.

Job Description, Duties and Responsibilities 

Responsibilities will include the following: 

•    Plan communications around key Directorate and corporate initiatives taking intoaccount the requirements of Directorate staff and ensuring they are delivered to timescales and standards, using various media available.  

•    Act as Secretariat for the monthly Senior Leader Team meeting. 

•    Draft and edit staff communications and notices ensuring they are tailored to the audience applying an influencing, informative, and engaging style.

•    Support regular communication and engagement sessions for the Directorate (eg Huddles) and ensure all arrangements are in place including agreeing the agenda, commissioning speakers, overseeing the organisation of the meetings and ensure MS Teams recordings available for those not able to attend.

•    Play an active role in promoting and encouraging staff engagement and using innovative ways to collect staff feedback to improve services. 

•    Management of an EO engagement support officer.  

Expectations of post holder in executing the role 

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. 

•    You seek and analyse feedback from staff to help increase engagement and to improve communication across the Directorate.

•    You work in collaboration with the wider Chief Property Officer’s team to ensure all engagement and communications take account of the wider Directorate and corporate position

•    You are confident to propose new ways of working and look to continuously improve the way key information is shared with staff.

Skills and Experience 


•    Excellent written and verbal communication skills, particularly drafting, presentation and facilitation skills
•    Experience of engaging and sustaining key relationships with senior stakeholders and of handling sensitive / restricted information appropriately
•    Excellent analytical skills to interpret and present complex data to a range of audiences
•    Excellent customer service skills
•    Attention to detail and proof-reading skills and ability to raise questions when unsure in order to provide the best possible output.
•    Proficient in Microsoft suite, including Word, Excel, PowerPoint, Teams

Highly Desirable

•    Ability to work with minimal supervision, taking responsibility for outcomes
•    Awareness of Government Property Profession and Functional Standards


Not applicable for this role

Government Property Profession (GPP) Technical Skills 

The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels.

Details of the GPP Career Framework can be found at:–2

The GPP Framework is not applicable for this role.


We will assess you against these behaviours during the selection process:

•    Seeing the Big Picture
•    Leadership 
•    Communicating & Influencing
•    Delivering at Pace

Hybrid Working

Hybrid working enables employees to work partly in their workplace(s) and partly at home. We offer flexible working as a benefit to employees where the business needs allow. This role will involve some hybrid working with travel to sites and HQ in Petty France as and when required.

Flexible working hours 

The Property Directorate offers a flexible working system in many teams. 

Requests for reduced hours contracts will be considered in line with business needs.

This post is advertised as Permanent & Full Time. The unit is supportive of and encourages flexible working and compressed hours candidates will also be considered. 

Non-civil service candidates will start on the pay band minimum.


The national salary range is £31,265 - £34,446, London salary range is £35,405 - £39,000. Your salary will be dependent on your base location.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: