Property

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Overview

The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best.  We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently.  Our job is to manage one of the most diverse and complex property in Government – hosted by the Ministry of Justice (MoJ). The MoJ Property Directorate brings together a property portfolio including Prisons, Probation, MoJ HQ and Arm’s Length Bodies. We also provide property services on behalf of the Home Office (HO).

MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability.  We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams.  We are responsible for a great deal – our portfolio consists of properties valued at £8.5bn for the MoJ alone.  We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a directorate.

We continue to deliver new ways of working across our portfolio – leading on the scale and pace of activity for central government – proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the property.

Team Overview

There is a Grade 7 Home Office Accommodation Account Manager who will lead on establishing strong links with senior stakeholders in The Home Office and within the 4 main functional areas; Property, Facilities Management, Project Delivery and Performance/Accounts to carry out the role effectively.

This post works closely with the Grade 7, supporting them in their role, which is to work with the wide range of senior stakeholders within HO, MOJ and the GPA to develop and deliver all large-scale office accommodation projects across the HO property to a high standard.

In so doing, they will act as an important interface between the Shared Property Service, particularly senior stakeholders of Customers, and will champion the Property vision.

Job Description, Duties and Responsibilities –

Responsibilities will include (but not limited) to the following:

• Support both Property Management and the Cluster’s functional areas, their client’s business operations, Ministerial imperatives, and wider GPU/GPA policy.
• Support the Grade 7 with their work with the customer(s) to understand and develop their requirements and changing business needs.
• Provide and discuss Performance Management information relevant to the customer’s business area, acting as an escalation point for any issues back to the centre, measuring and reporting performance against the MoU.
• Supporting the Director and Grade 7 on High Level Customer and Project Board Meetings with key documentation and reports.
• Lead on project documentation and compliance with MOJ Property processes and procedures.
• Support stakeholder engagement together with the ability to represent the project team in a professional and consistently competent manner.
• Provide a quality service, ensuring projects and programmes are delivered using best practice project management techniques.
• Work closely with all relevant stakeholders including consultants, HODDAT and HO security.
• Application of, and commitment to using a personal skill set that incorporates the corporate services principles and improves the effectiveness and delivery of a quality property service.

• Demonstrate commitment to the organisation’s values and behaviours, equal opportunities and diversity, service regulatory frameworks and requirements, responsibilities under Health and Safety, risk management and security, and protection of information.

Expectations of post holder in executing the role

• Post Holders are expected to display a commitment to Continuous Improvement, leading change, and improving performance. All those appointed to new roles in the team must be wholeheartedly committed to these principles and evidence this in their application.
• Strong leadership is a critical element of this role, as is the ability to prioritise and manage a workload, analyse complex information, present recommendations and make effective decisions.

Post Holders must provide clear direction and focus, visibly championing the changes which deliver greater efficiencies.

• The Senior Leadership Team expects all leaders with the team to operate in a culture of openness and honesty, demonstrating a commitment to change through involvement and empowerment, and by delivering results.

Skills and Experience

Essential

• Excellent stakeholder engagement skills together with the ability to represent the Cluster in a professional and consistently competent manner.
• Experience of project delivery and facilities management.
• Application of, and commitment to using a personal skill set that incorporates the corporate services principles and improves the effectiveness and delivery of a quality property service.
• Sound understanding of property management, project delivery and FM and the services being provided from all functional areas of the Directorate.
• Excellent written and oral communication skills
• Ability to understand and interpret complex datasets, get to the nub of performance issues and explain this concisely to customers.
• Negotiation and diplomacy skills to challenge the customer on their requirements where appropriate and justify decisions. Experience of managing a variety of stakeholders, demonstrate the ability to mitigate between different agendas, resolve conflict and achieve positive outcomes.
• Skilled in collaborating and partnering, seeking constructive outcomes and improve liaison.
• Demonstrate commitment to the organisation’s values and behaviours, equal opportunities and diversity, service regulatory frameworks and requirements, responsibilities under Health and Safety, risk management and security, and protection of information.
• Skilled in collaborating and partnering, seeking constructive outcomes and improve liaison.
• Tenacity and drive, with a proven ability to resolve problems swiftly and deftly.  Ability to exercise significant judgement to analyse situations and develop new approaches, factoring in awareness of the property strategy, and a thorough understanding of the relevant organisation’s strategy.  
• Demonstrate commitment to the organisation’s values and behaviours, equal opportunities and diversity, service regulatory frameworks and requirements, responsibilities under Health and Safety, risk management and security, and protection of information

Highly Desirable

• Membership of the Government Property Profession is desirable
• A practical working knowledge of the use of ITC packages, e.g. MS Word, Excel, Power BI, Power Point and Teams.

Government Property Profession (GPP) Technical Skills

The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at:  https://www.gov.uk/government/publications/the-government-property-profession-career-framework–2

This role falls under Property Portfolio Management, Practitioner level and some or all of the following Technical Skills will be tested during the selection process:

• Customer Focus – Level P
• Strategic Planning – Level P
• Property and Data Analytics – Level P
• Future Focus – Level P

Behaviours

We will assess you against these behaviours during the selection process:

• Working Together
• Changing and Improving
• Managing a Quality Service

Flexible working hours

The Property Directorate offers a flexible working system in many teams.

Requests for reduced hours contracts will be considered in line with business needs.

This is a full-time role.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. We are happy to accommodate any reasonable adjustments you may require during the selection process. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

The Directorate is supportive of and encourages flexible working.

Non-civil service candidates would typically start on the pay band minimum.

Salary

The national salary range is £39,868 - £43,535, London salary range is £45,824 - £50,039. Your salary will be dependent on your base location

Additional Information

The Home Office Account Management team is currently undergoing a review and a possible outcome is that the role will transfer to the Home Office in the future. 

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.