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Education and Training

MoJ – Probation Learning Lead (NPS) – 50284
£46,427 – £54,442
Multiple Locations


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Overview of the job

The post holder will act as a regional SPOC for learning, having strategic oversight and autonomy for the delivery of all Learning and Development (L&D) activities along with aiding the NPS region to meet business needs.  Although based within the NPS the post holder is a member of the wider HMPPS L&D team and reports to the Head of Probation Learning Delivery.

The post holder leads the delivery of all Learning and Development, including Probation qualifications at NPS Regional level and drives and deploys the associated L&D for the NPS. This includes being solution focused in developing initiatives to meet business need and broker resources with a range of stakeholders.

The role is an L&D management function and the post holder will be required to apply their professional skills and specialist knowledge to ensure the effective delivery of probation qualifications and associated L&D programmes.

The post holder will also be required to mentor and coach other leaders in order to support the professional development and acquisition of specialist skills across HMPPS L&D and/or NPS.


Overall management and deployment of NPS L&D activities to meet the needs of the region. The job holder will have the autonomy to deploy resources efficiently and effectively to meet business aims/objectives and national targets.

Actively engage Senior Leaders in the L&D offer and will promote and champion the new L&D model brand & learning culture, providing regular learning updates and communications.

Project manage the development of a strategic NPS Divisional training plan in conjunction with HMPPS L&D and deliver high quality probation qualifications and associated professional skills training across an NPS Division.

Manage a geographically spread regional team to meet the needs of the region.

The job holder will be expected to travel within the Region and to attend national meetings and events on a regular basis.  This will require occasional overnight stays.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

·         Lead on the delivery of all L&D activities and probation qualifications, exercising autonomy over resources, solutions and models of delivery to adopt creative solutions which meet regional need.

·         Provide expertise in the development of national probation qualifications policy and the delivery model as well as implementation at regional level.

·         Broker and have strategic management of a portfolio of NPS business specific L&D, keeping up to date in the latest development in L&D both internally and externally to the organisation.

·         Engage and influence internal and external stakeholders to effectively implement national and divisional L&D priorities and to address emerging issues.

·         Represent the NPS at national partnerships and development meetings in line with lead and decision making responsibilities.

·         Lead, innovate and develop local strategies/processes in line with the national strategic framework to ensure the division engages and achieves best practice.

·         Drive and monitor the commissioning process within the region, promoting consistency and addressing any related escalations or non-compliance.

·         Work in partnership with the relevant learning stakeholders to ensure effective deployment of training resources on a national and local level and to identify workforce planning requirements within the region and associated learner numbers.

·         Lead on monitoring performance in area of responsibility against pre- determined targets and if necessary, effect significant improvements.

·         Work in partnership with the Head of New Entrant Pathways to oversee Vocational Qualification delivery to ensure that Awarding Body requirements are met and that learners progress to meet their learning goals.

·         Work with the wider HMPPS L&D team and with HMPPS/NPS Communications to embed two-way communication on a range of L&D products to effectively engage staff across a large geographical area and increase attendance rates at L&D activities

·         Establish and maintain two-way regular and effective reporting mechanisms to feed and input into the central team and national learning priorities but also to identify or highlight regional priorities or areas of focus

·         Work effectively with your respective Regional Probation Director in collaboration with the central Learning Services team and the Design Faculty on specific projects/portfolios

·         Lead the Probation Qualification Assessment Board (PQAB) providing oversight of management of complaints within the probation qualifications progression board and direct involvement in complaint resolution where necessary

·         The post holder is responsible for maintaining an effective working relationship with the NPS Regional Probation Director, Learning Services, Heads of Operations, HRBPs, wider L&D colleagues and other stakeholders.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.


·         Leadership

·         Developing Self and Others

·         Changing and Improving

·         Delivering at Pace

·         Communicating and Influencing

·         Making Effective Decisions

Essential Experience

·         Significant experience of relationship management, influencing key stakeholders and managing expectations and conflict

·         Detailed understanding of probation qualifications including vocational qualifications and Higher Education contract delivery.

·         Experience at senior management level or working with or influencing senior managers from a range of internal or external settings.

·         Strategic operational planning through effective deployment of available resources and staff to meet operational demands.

·         Experience of delivering presentations to multi-agency audiences and large groups.

·         Experience of contributing to the development of strategic business plans to achieve improved service delivery.

Technical requirements

A qualification in one of the following areas:

·         Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. or

·         A qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:

·         Diploma in Probation Studies

·         Diploma in Social Work (with Probation Option)

·         CQSW (with Probation Option)

·         Leadership and Management qualification

·         Learning and Development qualification

·         Knowledge and understanding of the learning and development process, including evaluation and quality assurance.

·         Knowledge of the wider Criminal Justice System and how the agencies work together


·         Ability to prepare high level written reports including data analysis and making strategic proposals

·         Strong organisational skills, planning and attention to detail.

·         Strategic knowledge and skills in local and national projects to support continuous improvement of NPS/HMPPS L&D design and delivery


£46,427 - £54,442

Additional Information

Working Arrangements & Further Information

For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.

Standard working hours are 37 hours per week excluding breaks which are unpaid. 


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after ten years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).  Please visit for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.


All candidates are subject to security and identity checks prior to taking up post


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: