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Administration / Corporate Support

Member Learning and Development Executive Officer – 79447
£23,735 – £32,259
Multiple Locations


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Member Learning and Development Executive Officer

Thank you for considering a role within the People Hub. The People Hub. The People Hub is made up of 16 secretariat staff and we deliver support, learning and development to Members and staff.

The Member Learning and Development Executive Officer will support the Member L&D manager to deliver all L&D events and activities for members. You will work alongside two other EOs and take ownership for specific streams of work. This role is suited to people who are organised, enjoy the fast pace of delivery that comes with event management and who like working closely with other people as this is a very collaborative role. 

We welcome applications from across the Board from anyone who is interested in events management or planning or who is interested in training development.

Job Title: Member Learning and Development Officer

Department: People Hub        

Team: Member L&D Team

Job Grade: EO         

Number of Posts: 1

Reports to: Member L&D Manager

Job Purpose       

To support the planning, organisation and facilitating of learning and development events for Members.

This is a fixed-term role for 9-12 months.

Person Specification       

You will be very well organised and an effective communicator, with exemplary attention to detail. You will be able to engage confidently with members, staff and external stakeholders. You should be able to remain calm under pressure, adapt to changes and be solution focussed.

You should be able to manage multiple priorities by meeting agreed deadlines and maintaining excellent collaboration with the immediate team.

A desire to continuously improve ways of working, making the best use of technology and collaborative methods is essential.

Key Deliverables              

In the period of this appointment, you will contribute to the successful delivery of:

Chair Conference on 9th November 

New Member Induction

  • 28th and 29th November
  • 13th and 14th December
  • 24th January

Chair training 

Questioning Vulnerable Prisoners Training

Parole Board Conference


Evidenced organisational skills and strong attention to detail.

Demonstrable experience of managing multiple priorities and deadlines.

Ability to keep accurate records.

Excellent written and verbal communication skills.

Demonstrable member and staff stakeholder engagement.

Proficient IT skills.

Ability to use Excel effectively to support organisational processes.


Experience of working on events

Main Duties:

Event Planning and Delivery

  • Arrange calendar invitations for events, check responses are recorded and maintain attendee register for individual training events.
  • Ensure training materials and other information is provided prior to events to delegates and facilitators by agreed deadlines.
  • Follow planned arrangements for in-person events and be able to respond to delegate queries or requirements at the venue.
  • Follow established processes for capturing evaluation or developmental feedback and, analyse this feedback to inform training and support needs.
  • Working on own initiative, manage training events in line with guidance from Member L&D manager.

Member and Staff Engagement

  • Respond appropriately and in a timely manner to email queries.
  • Respond to concerns and queries from facilitators and mentors in relation to training, development, or accreditation.
  • Draft and issue Member communications when required.
  • Co-ordinating with colleagues across the People hub and other Parole Board hubs to ensure that all data and online content is up to date.
  • Work closely with the Hub to ensure Member Learning and Development data collection is accurate for both reporting and to support training recommendations.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Strengths. At the sift stage you will be assessed against Behaviours and Experience.

At application stage, you will be asked to complete a 250 words statement of suitability and 250 words on the following behaviour:

  • Developing Self and Others

Candidates who pass the paper stage and are progressed to interview will complete a blended interview of behaviours and strengths using Success Profiles. You will be assessed against the below behaviours:

  • Communicating and Influencing
  • Delivering at Pace
  • Changing and Improving


The Parole Board is a disability confident recruiter. Accessibility requests will be carefully considered and, where reasonable, actioned.

Whilst the Parole Board office is principally located in London, and, for the purposes of organisational management and administration, it is not required to conduct business in Welsh. However, the Parole Board welcomes applications from candidates who speak Welsh and English as part of its commitment to treat both languages on a basis of equality in the conduct of public business and administration of justice in Wales, so far as is both appropriate and reasonable, and to reflect the community it serves.

Recruitment campaigns will be conducted in English online. 

Office requirements 

This role is hybrid. You will be required to spend 20% of your time in person contact. This is either at the PB office, an MoJ hub office, with PB colleagues, members or MoJ colleagues or in training. 

If you are a national candidate, please be aware that if successful you may be expected to attend the Canary Wharf office at least quarterly for team meetings or planned events. Travel for these purposes will be reimbursed for national employees.

This role will require some travel outside of these requirements. 


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Check.


The national salary range is £23,735 - £27,973, London salary range is £25,081 - £32,259. Your salary will be dependent on your base location

Additional Information

The Parole Board offers a range of benefits:

For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Parole Board is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.