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Operational Delivery

Listings Officer – 42725
£26,385 - £30,741


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

Job Description

About the Parole Board:

The Parole Board is an independent court-like body that carries out risk assessments on prisoners to determine whether they can be safely released into the community. We do that with great care and public safety is our number one priority. 

All Parole Board decisions are solely focused on whether a prisoner would represent a significant risk to the public after release. Not all decisions Members make are popular, but they make these decisions fairly and objectively.

The Board is made up of about 160 secretariat staff based in our London Head Office and approximately 300 Members who make decisions on risk and hold hearings at prisons around the country.

The Parole Board is an executive non-departmental public body, sponsored by the Ministry of Justice. Staff who work for the Parole Board Secretariat are Public Servants and not Civil Servants.

Job Title

Listings Officer





Job Grade


Number of Posts in team

Reports to

Listings Team Leader 

Number supervised


Job Purpose

To ensure Parole Board cases are listed in a fair and timely manner, in accordance with the Listing Priority Framework, maximising member’s availability.

Scope of Responsibilities:

Working closely with operational colleagues and members, this role will entail managing the various listing processes for 1 of 6 teams nationally. The successful candidate will undertake a monthly bulk listing process, listing as many cases as possible as member availability permits, 3 months in the future. Cases which have been expedited or prioritised and require more urgent hearings will need suitable dates found. Any ‘gaps’ on hearings will need filled with appropriate cases. Management of own and the listing team’s email inbox. General support to the listings team leader, ensuring the team delivers against objectives and timescales.

Liaison with members to foster a collaborative approach to improving the listings process and delivering fair and timely parole reviews.

Key Contacts


Parole Board Members and Secretariat staff; Chief Executive; Senior Management Team; Operational Managers, Learning and Development Team

Key Contacts


PPCS, Prison Service, especially Offender Management Unit and staff within prisons, prisoners, Probation Service, legal representatives, psychiatric and psychology professionals, victims and victim support groups, police.

Main Duties

1. To fully utilise the resources available by aiming to list two cases per panel (three in some instances) wherever possible, in accordance with the current Listing Prioritisation Framework and in accordance with the Parole Board business strategy; listing an average of 150 cases per month per region where member availability allows.

2. To identify and add cases to panels where only one was scheduled at point of listing or has had a case adjourned, liaising with case managers to ensure witnesses are available.

3. To process, action and record all case manager requests for expedited hearings, checking progress regularly to avoid delays.

4. To assist in the re-listing of adjourned hearings, ensuring case managers and panel chairs provide correct information.

5. Liaise with Parole Board members to identify additional availability for listing expedited cases in accordance with current timescales.

6. Ensure any changes to panels are communicated to Members, case managers, and the Admin Support Team ensuring they are recorded on PPUD, including new member additions or amendments, and expedited cases.

7. To undertake these responsibilities in line with current legislation, Parole Board policies, and the key documents listed below.

8. Work with the TACT Team to list high priority cases in line with guidance from the TACT Team.

Key Documents – Organisation

1. Terms and Conditions of Employment

2. Staff Handbook, including Code of Conduct, Flexible Hours Scheme

3. Business Plan

4. Annual Report

5. PPUD instructions

6. Freedom of Information Act

7. Data Protection Act

8. Information Assurance policies

9. Equality and Diversity Policy and Action Plan

10. Health & Safety Plan and legislation

11. Welsh Language Scheme


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Check.

Selection process details

This vacancy is using Success Profiles and will assess your Behaviours and Strengths. At the sift stage, you will be assessed only against Behaviours.

Should a large number of applications be received, the initial sift may be conducted using a lead behaviour. This will be the behaviour which is listed first in the job advert.

Any persons successful in gaining an interview will need to bring in photographic ID, and two items which prove address dated within the last 3 months. Failure to do this may result in the successful applicants offer being withdrawn.

If you are part of the Civil Service and are applying for a job in a non-departmental public body (NDPB) (or vice versa) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment.

Additional Information

The Parole Board offers a range of benefits:

Annual Leave

Generous allowances for paid holiday starting at 23 days per year, and rising as your service increases. Additional paid time off for public holidays and 2.5 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Parole Board is committed to staff development and offers an extensive range of training and development opportunities.


A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Paid paternity, adoption and maternity leave.

Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.