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Learning & Development Officer – 62381
£30,451 – £38,373


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Salary: London: £34,262 – £38,373

  National: £30,451 – £34,105 

Working pattern: Full time/Part time/Flexible

Contract Type: 2 year FTC 

Vacancy number: 62381 

*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found here 

The Role:

We’re recruiting for a Learning & Development Officer here at Justice Digital, to be part of our warm and collaborative LAA Digital team. 

We’re looking for talented and tenacious people to join our LAA Digital team, to take the lead in creating world-class services in the justice system. We use cutting-edge agile software development approaches to make rapid but meaningful improvements to public services that live up to the unique challenges of MOJ’s responsibility to society. 

This role is responsible for providing high-quality learning & development support to ensure the smooth running of the department, as well as supporting the effective delivery of change and continuous improvement across the department, which are vital in ensuring the LAA are able to effectively manage the legal aid scheme. 

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025 

Key Responsibilities:

  • Working with the LAA Digital’s Operational Lead and Senior Management Team, analysing, developing and implementing a strategic approach to Learning & Development with activities to support business needs and objectives.
  • To create an energetic and exciting learning environment across all professional groups and in partnership with Managers to ensure that we work towards improving knowledge, skills, and behaviors that are needed to drive our business forward
  • To create, design, and deliver learning and development solutions to support organisational change using a blend of methodologies including computer-based, self-managed learning, management cascade, and on the job learning
  • Monitor regulatory requirements for staff training and competence and ensure that all requirements and subsequent changes are reflected in the training
  • Ensuring that every L&D intervention includes robust evaluation of the effectiveness and measurement of return of investment
  • Monitor and evaluate feedback and effectiveness of all learning and development activity
  • Use feedback to improve the learning and development service and find new and better ways to operate
  • Ensure that the L&D function offers quality and cost-effective service
  • Working closely with key stakeholders to develop a training plan that provides training evaluation collation, high potential development, and succession planning.
  • Review training and development needs, identify and collating training needs and identify gaps
  • Build & Co­ordinate the appropriate training for all current employees in line with their roles
  • Responsible for identifying and sourcing funding for L&D activities
  • Manage the induction process by arranging, co­ordinating and facilitating sessions, ensuring all new colleagues go through appropriate mapped-out training plans for new starters.
  • Build strong relationships with all internal customers to understand and anticipate the Learning and Development needs across the organisation 

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! 


  • 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
  • We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning, GDS Academy, etc.
  • 10% dedicated time to learning and development with a budget of £1000 a year per person
  • Generous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
  • 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Queens’ birthday. 5 additional days of leave once you have reached 5 years of service.
  • Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
  • Wellbeing support including access to the Calm app.
  • Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
  • Bike loans up to £2500 and secure bike parking (subject to availability and location)
  • Season ticket loans, childcare vouchers and eye-care vouchers.
  • 5 days volunteering paid leave.
  • Free membership to BCS, the Chartered Institute for IT.
  • Some offices may have a subsidised onsite Gym. 

Person Specification:

Essential Qualifications:

  • CIPD qualified or relevant experience in the field of Learning & Development
  • Evidence of continuing professional development 

Essential Experience & Skills:

  • Demonstrable experience of identifying training needs, developing and implementing training strategies, and evaluating learning outcomes
  • Proven training / facilitation skills
  • Experience of creating and delivering bespoke and innovative L&D interventions
  • A strong team focus and excellent relationship building skills
  • Track record in delivering agreed outcomes to time and within budgets
  • Experience of promoting equality and diversity in all aspects of employment and service delivery
  • Strong IT skills
  • Excellent organisational skills & Project Management skills
  • Able to deliver, present and facilitate training to a range of different audiences 

Essential Knowledge & Understanding:

  • Good knowledge of learning & development practices, training and design delivery methodologies
  • An awareness of individual learning styles and the important of appealing to these in L&D delivery 

Willingness to be assessed against  the requirements for BPSS clearance 

We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. 

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace. 

How to Apply:

Candidates must submit a CV and covering letter which describes how you meet the requirements set out in the Person Specification above. 

In Justice Digital, we recruit using a combination of the Digital, Data and Technology CapabilityandSuccess Profiles Frameworks. We will assess your Experience and the following Behaviours during the assessment process: 

  • Changing and Improving
  • Communicating and Influencing
  • Working Together
  • Making Effective Decisions 

Your application will be reviewed against the Person Specification above by a diverse panel. 

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference. 

Should we receive a high volume of applications, a pre-sift based on experience will be conducted prior to the sift. 

Terms & Conditions:

Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements. 

If you have any questions please feel free to contact


The national salary range is £30,451 - £34,105, London salary range is £34,262 - £38,373. Your salary will be dependent on your base location

Additional Information