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Lead Delivery Manager – 60189
£60,504 – £76,000


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Lead Delivery Manager

Location: National*
Closing Date: 11th July 2022

Interviews: Weekly

Grade: 6

Salary: London – £63,866 to £87,000 which may include an allowance of up to £23,134
National – £60,504 to £68,700 which may include an allowance of up to £8,196

Working pattern: Full Time, Part Time, Job Share or Flexible Working

Contract Type: Permanent

Vacancy number: 60189

*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found here

The Role

We’re recruiting for several Lead Delivery Managers here at Justice Digital, to be part of one of our warm and collaborative teams.

Lead Delivery Managers are accountable for effective delivery of groups of products and are responsible for the recruitment and performance management of delivery managers within their area. They also remain ‘hands-on’, supporting high-priority product delivery.

Lead Delivery Managers define and implement standards and processes for delivery and are experienced in leading multidisciplinary teams that build, support and continuously improve products of significant scale and complexity.

As a Lead Delivery Manager,  you will have a proven ability in successfully delivering large software development projects/programmes. This is a high-impact role where you will be building, maintaining and motivating teams; protecting them and making sure the teams in your area collaborate effectively. You’ll coach teams and facilitate a culture of continuous improvement, proactively managing dependencies and risks to overcome obstacles to delivery. 

As an Agile delivery leader in our organisation, you will have a proven record of working with senior leaders, stakeholders and third parties to drive agile transformations at an organisational level. You will be part of our digital delivery leadership community driving cultural and procedural change and embedding Agile approaches and ways of working. With a strong background as a Scrum Master or Agile Coach (or similar roles) you will primarily focus on delivery strategy, while supporting the creation of self-organising and high-performing teams, supported closely by Senior Delivery Managers.

You will have the ability and experience of establishing/driving Agile delivery/transformations, through a solid coaching background. As well as demonstrating your leadership qualities in building new teams through hiring of FTEs but also using managed services suppliers.

To learn more about being part of the delivery community in MoJ, please watch some of these recent videos from Lianne,  Nic & Harry, or read a recent blog

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

The Team

This campaign is filling multiple vacancies across different agencies in Justice Digital. More detail about the agencies will be given during interview.

We use a combination of the Digital, Data and Technology (DDaT) Profession Capability Framework for the Lead Delivery Manager role to assess technical skills, and the Civil Service Success Profiles Behaviours needed to be successful in this role.

At the interview we will be assessing your technical skills and experience, testing your ability through relevant assessments and asking you questions around the behaviours we require to be successful in this role.

To help picture your life at MoJ D&T please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

  • Build and lead an Agile Delivery Management function with approximately 15 Delivery Managers managing upwards of 50 digital products.

  • Accountability for product implementation planning with the associated product managers ensuring backlog items are addressed and prioritised alongside other deliverables

  • Lead project planning and work closely with the Lead Product Manager ensuring MVPs are clearly defined and value slicing is optimised for delivery

  • Line management and coaching of Senior Delivery Managers

  • Responsibility for managing the contingent labour or other 3rd party suppliers who augment the civil service workforce, ensuring 3rd party resources are managed effectively and in line with the contractual obligation 

  • Tracking and reporting of KPIs such as cycle time, throughput/velocity, bug arrival/departure rates, progress against roadmap, project delivery forecasting etc, across a group of products

  • Managing escalations to senior leadership. As a senior level professional, providing effective interface with the highest levels within the organisation and bringing strategic value to the relationship.

  • Defining and monitoring policies and procedures for the Delivery Management profession

  • Responsibility for contract and budget management working closely with the Commercial and Finance teams to appropriately manage public finances

  • Coordinating the teams’ project plans, roadmaps, risk assessments, sprint boards and retrospective lessons to ensure usefulness, engagement, accountability and predictability

  • Optimising the teams’ backlog, ensuring it has enough buffer, correct priorities, stories are well understood, have adequate acceptance criteria in alignment with definition of ready

  • Developing, guiding and improving process related ceremonies (refinement, planning, standups, demos and retrospectives)

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification


  • Agile and Lean practices (skill level: expert) You know how to coach and lead teams in Agile and Lean practices. You are a recognised expert that advocates these approaches, continuously reflecting and challenging the team. You can create or tailor new ways of working; you are always innovating.

  • Commercial management (skill level: expert) You can act as the escalation point and resolve large or high-risk commercial management issues. You know how to coach others in appropriate commercial management. 

  • Communication skills (skill level: expert) You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. . You can speak and represent the community to large audiences inside and outside of government. 

  • Life-cycle perspective (skill level: expert) You know how to successfully lead teams through the full product life cycle. You can identify which tools and techniques should be used at each stage. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You know how to coach others. You can contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle. 

  • Maintaining delivery momentum (skill level: expert) You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues. 

  • Making a process work (skill level: expert) You can identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can coach the organisation to inspect and adapt processes. You know how to guide teams through the implementation of a new process. 

  • Planning (skill level: expert) You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across services and coordinate delivery. You know how to coach other teams as the central point of expertise.

  • Team dynamics and collaboration (skill level: expert) You know how to change organisational structures to fixable and sustainable designs. You can lead on strategy for an entire organisation, joining up business needs with innovative analysis. You can make and justify decisions characterised by high levels of risk, impact and complexity. You know how to build consensus between organisations (private or public) or highly independent and diverse stakeholders. You can solve and unblock issues within teams or departments at the highest level. You understand the psychology of a team and have strong mediation skills. You can coach an organisation on team dynamics and conflict resolution. 


  • Financial management (skill level: practitioner) You know how to negotiate, influence or set budgets in complex environments. You can write or input into business cases and can communicate business-value propositions

Willingness to be assessed against  the requirements for BPSS clearance

We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. 

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

How to Apply

Candidates must submit a CV and Personal Statement which describes how you meet the requirements set out in the Person Specification above.

In D&T, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

  • Developing Self and Others

  • Working Together

  • Communicating and Influencing

  • Leadership

  • Making Effective Decisions

  • Managing a Quality Service

Your application will be reviewed against the Person Specification above by a diverse panel. 

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on Agile and Lean practices will be conducted prior to the sift.

Terms & Conditions

Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.

If you have any questions please feel free to contact


The national salary range is £60,504 - £72,000, London salary range is £63,866 - £76,000. Your salary will be dependent on your base location

Additional Information