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Operational Delivery

Judicial Appointments Commission – Operational Delivery Managers – 52364
£34,262 – £38,373


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:


The Judicial Appointments Commission is located at Clive House, 70 Petty France, London, SW1H 9EX. Our staff adopt a hybrid form of working, which requires attendance in the office to meet business need, with the flexibility to work at home at other times.

About the JAC

The Judicial Appointments Commission (JAC) is an independent public body that selects judges in the courts and tribunals, and non-legal tribunal members.  The JAC selects judicial candidates through fair and open competition, encouraging a wide range of quality candidates to apply for the posts that it advertises.

The JAC is responsible for designing, planning and running recruitment campaigns to select judicial office holders up to and including the High Court. We have a statutory duty to select solely on merit, while keeping our selection processes open to the widest range of applicants. We are committed to attracting applicants from as diverse a field as possible and work closely with a range of organisations to promote vacancies to eligible candidates.

The Role

We are looking to recruit one Selection Exercise Manager (SEM, grade HEO) and one Quality Assurance Manager (QAM, grade HEO).

The SEMs are responsible for planning, running and managing selection exercises to attract and select suitable candidates for judicial office. TheQAMs are responsible for providing quality assurance across a range of different selection exercises to select candidates for judicial office.

You might be:

  • used to delivering or assuring projects or tasks, to tight deadlines and to high standards, in a complex environment; or
  • used to providing delivery or quality assurance in an operational environment.

This is not an exhaustive list and we welcome people who have the following key skills:

  • A pro-active approach to identifying where value could be added in either project delivery or quality assurance tasks.
  • Excellent attention to detail
  • Excellent organisational and project management skills with an ability to prioritise to deadline and work to quality standards
  • Good communication skills, both written and oral
  • An ability to build and maintain positive relationships with colleagues and stakeholders
  • The ability to quickly learn to use unfamiliar software to a good standard, with appropriate training
  • The ability to solve problems and work calmly under pressure
  • A willingness to support tasks outside for your immediate area of responsibility.

Main responsibilities of the Selection Exercise Manager role include:

  • Plan, run and manage selection exercises to attract and select suitable candidates for judicial office.
  • Accurately collect and report on statistical information throughout the selection exercise process.
  • Liaise with our stakeholders, including acting as the first points of contact for selection panel members, civil servants, and judges.
  • Produce reports on progress and make recommendations at key stages of the exercise to the Commission.
  • Overseeing the arranging of candidate interviews, briefing the selection panel members, observing panels etc.
  • Delegate tasks to Selection Exercise Officers, where necessary.

Main responsibilities of the Quality Assurance Manager role include:

  • Quality assure selection exercises to attract and select suitable candidates for judicial office, ensuring that key policies and processes are adhered to and the exercise is delivered in line with JAC standards.
  • Take ownership for the quality assurance of selection material. Working with Judicial Office holders to oversee the production of selection exercise material including presenting information to the JAC Advisory Group.
  • Oversee the production of timely and quality written selection reports.
  • Lead on the provision of feedback to all JAC candidates, this will involve overseeing the delivery of feedback mechanisms, such as Generic Feedback reports as well as individual feedback responses where required.
  • Build strong relationships with JAC colleagues, judicial leads, candidates and particularly with JAC Panel Members – ensuring that you support them through exercises and that their approaches are consistent.
  • Take responsibility for the continuous improvement of JAC selection exercises, ensuring that through your quality assurance work you identify where improvements could be made to processes.

The role will be part of the wider operations team working with colleagues across the organisation to plan, develop and deliver selection exercises to recommend candidates for appointment as judges and tribunal members.

For further information about the roles, please contact, the Head of Operational Delivery, Robert Aldridge, at


You will need to demonstrate the following behaviours for this role:

  • Delivering at Pace
  • Managing a Quality Service
  • Working Together

In addition to these behaviours, your experience will be assessed at the application and interview process.

You should have experience in the following areas, this list is not exhaustive:

  • Experience of delivery in an operational environment.
  • Excellent attention to detail in drafting, and delivery.
  • A good understanding of how to manage and run competing tasks.

Part Time or Job Share option

We would consider a part time or job share application.  Please discuss this with applying.

Application process

You would need to provide:

  • Your curriculum vitae (CV)
  • A statement of suitability explaining (of not more than 250 words) detailing how you meet the experiences listed above.
  • Written evidence of the following 3 core behaviours for the role (Delivering at Pace, Managing a Quality Service, Working Together)


Applications will be sifted based on the CV and behaviours. If there is a significant volume of applications, we will sift on only one behaviour, Delivering at Pace.


Interviews will take place remotely, via MS Teams, in late February or March 2022.

At interview you will be asked about three behaviours (Delivering at Pace, Managing a Quality Service and Working Together), your CV and Statement of Suitability and three strength areas (Efficient, Organiser and Team Player).

Applicants invited for interview will be expected to undertake an assessment on the day of the interview. This will involve either a written assessment presented to the panel or another activity, such as assessing a recording, you will be provided with more information on this in advance of the interview. More details will be provided if you are invited to interview.  As well as appointing to the vacancies listed above we may place other candidates on a 12-month reserve list for future vacancies.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: