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Operational Delivery

Judicial Appointments Commission – Digital Delivery Manager – 52297
£41,747 – £47,591


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Judicial Appointments Commission – Digital Delivery Manager (SEO)

The Role

We are looking for a Digital Delivery Manager. This role is suitable for an experienced digital delivery manager and applicants should have at least two years’ experience of digital delivery in either the public or private sector in an Agile environment.  

You will need the following essential skills for this role:

  • Regular delivery of viable code.  You can motivate developers to produce viable code each Sprint that meets user needs and to appropriate coding standards. 
  • Agile practices. You know about and can lead on a range of Agile tools and techniques, with an ability to coach within and outside of your team. You can establish a feedback loop for teams; you can take responsibility for the translation and measurement of value (what you put in and what you will get out) and ensure this relates to practical government objectives and the user needs. You can ensure that working practices achieve effective delivery.
  • Communication skills. You can advocate and communicate what a team does to create trust and authenticity. You know how to successfully react and respond to challenge.
  • Team dynamics and collaboration. You know how to build successful delivery teams. You understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive feedback, facilitating the feedback loop. You can ensure the health of a team and facilitate conflict resolution, accelerating team performance. You know how to help teams maintain a focus on delivery.
  • Maintaining delivery momentum. You can solve issues and unblock problems. You know how to drive the team and set the pace, ensuring teams are working towards delivery commitments. You understand that all steps in a process must add value.

This skill is desirable, but we can train the right candidate in this if required:

  • Commercial and Financial management. You know how to monitor projected budgets against expenditure.  You can use work orders to ensure effective and efficient delivery of services by contractors.  You know how to monitor projected budgets against expenditure.

Main responsibilities

We deliver a large programme of 30-40 recruitment campaigns each year to identify candidates for judicial office in England and Wales and for some tribunals with a UK wide jurisdiction. The application and operational processes that underpin these recruitment campaigns are reliant on digital services that must meet the highest standards for those applying and for those administering the applications.

You will:

  • Ensure we deliver code development on time
  • Identify and remedy blockers
  • Drive velocity, producing viable code each Sprint
  • Provide support to the Digital Board and lead our ceremonies
  • Manage contracts, work orders and lead on finance control

The role objectives are:

  1. Delivery Management of the Digital team (contractors and staff, under the leadership of the Head of Digital Delivery and Programme Office)to deliver the continued development of the Digital Platform, and other digital tools such as the website,  as agreed in the road map and compliant with Government Digital Service guidance on time and to budget. 
  2. Monitor and control digital spend, including keeping accurate and timely records of all invoices paid, regular licencing fees and all other digital spend to ensure we are compliant with spend controls and within our delegated budget.
  3. Management of our digital call-off contracts to drive velocity of delivery, producing realistic and accurate work orders to contractors on time, monitoring delivery against the work orders, identifying and remedying any blockers to delivery and ensuring deliverables are complete before an invoice is paid.
  1. To line manage our internalDeveloper, providing current work objectives and regular feedback, and to ensure they develop both technically and as JAC colleagues. Tolead on the JAC’s Slack channels, alongside the Developer.
  1. To managethe Digital Teamceremonies including stand ups, Retrospectives and sprint kick-off, and to act as Secretary to the Digital Board. This includes setting the dates, drafting the agenda, commissioning and circulating papers and informing presenters that they are presenting.
  2. As a member of the Operational and Digital Management Team to act as a role modelacross the organisation and externally: visibly demonstrating the JAC values and behaviours.  To provide appropriate advice and assistance to colleagues as required.

For enquiries about the roles please contact who will book a 121 chat via Microsoft Teams or another video conferencing app.

About the JAC

The Judicial Appointments Commission (JAC) is an independent public body, established in 2006, to select judges in the courts and tribunals, and non-legal tribunal members. The JAC is responsible for designing, planning and running recruitment campaigns to select judicial office holders up to and including the High Court.

We have a statutory duty to select solely on merit, while keeping our selection processes open to the widest range of applicants. This means continually evaluating and improving our processes to ensure they are fair and open, and that they are identifying the very best candidates for judicial office.

The work is high-profile, varied and challenging. We launch a new campaign for judicial posts every 1 to 2 weeks. These range from high-volume campaigns at entry level, attracting upward of 2,000 applicants, to small campaigns for the most senior judicial roles, attracting a handful of highly-qualified people. You can find out more information from our website


You will need to demonstrate the following behaviours for this role:

  • Delivering at Pace
  • Communicating and Influencing

In addition to these behaviours, your experience will be assessed at the application and interview stages.

You should have experience in the following areas; this list is not exhaustive:

  • Good relationship management ensuring collaboration and efficient team interactions
  • Excellent attention to delivery outcomes and velocity
  • A good understanding of how an agile digital team responds effectively to changing customer requirements
  • The ability to focus the team on delivering useful code and effective solutions in every sprint while building team capability longer term  

Part Time or Job Share option

This role is demanding, we would consider a part time or job share application that ensured business needs were met (at least 30 hours per week).

Remote working

Currently all our staff are working remotely from home with attendance at the office when there is a business need.

The role is based in Clive House, London.

Application process

You need to provide:

  • Your CV
  • A statement of suitability detailing the relevant skills and experience you have (500 words max).
  • Written evidence of the 2 core behaviours for this role (Delivering at Pace, Communicating and Influencing).

The closing date is 30 January 2022.

If you have any queries about this role, please contact:


Applications will be sifted based on the CV and only one behaviour, Delivering at Pace.


Interviews will be via MSTeams or another video conferencing app. In February or early March.

At interview you will be asked about two behaviours (Delivering at Pace, Communicating and Influecing), your CV and statement of suitability.

Applicants invited for interview will be expected to undertake an assessment on the day of the interview. This will involve a scenario where you will be asked to create a proposal to tackle an issue. More details will be provided if you are invited to interview.  As well as appointing one candidate we may place other candidates on a reserve list for future vacancies for up to 12 months.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: