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JEXU Senior Programme Manager – Head of Continuous Improvement – 38096
£63,559 - £76,275


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:


The Senior Programme Manager is responsible for the design, implementation and management of the Programme. Operating on behalf of the Senior Responsible Owner (SRO) the success of the role requires the job holder to engage with Cabinet Office, HM Treasury, MoJ and HMPPS Minister, Permanent Secretary, Directors, Deputy Directors and other senior managers across all professional disciplines to ensure that decisions are developed, understood and suitable plans are produced for the whole lifecyle of the programme. The job holder will have primary responsibility for the successful delivery of new capabilities and establishing governance.

The Joint Extremism Unit (JEXU) is jointly run by HM Prisons and Probation Service (HMPPS) and the Home Office’s Office of Security and Counter Terrorism (OSCT). It is the strategic centre for all counter-terrorism work in HMPPS. It has oversight of delivery across the end-to-end offender management process, through prison and probation. The unit encompasses the entire policy making process, from strategy to operational delivery, and consists of a mix of policy officials and operational staff across England and Wales.

JEXU’s Improvement Programme team takes a programme and project management approach to continually developing, reviewing and improving policy and practice to strengthen the Government’s response to managing terrorists and the terrorism risk in prisons and probation. Projects vary significantly although tend to include conducting research, analysis and evaluation of policy before designing and delivering plans for implementation. The Programme will also contain a new team dedicated to developing a counter-terrorism learning and development programme for prisons and probation staff.


The job holder will require in depth expertise and experience in using programme methodologies and techniques in managing complex programmes on time and to budget, e.g. able to create programme structures, lead and manage complex teams, including teams containing a large range of suppliers, people from different organisations and cultures. The jobholder will work with senior stakeholders from within HMPPS and MoJ to design, agree and operate suitable governance arrangements. The Senior Programme Manager is responsible for ensuring that the programme and its projects undertake suitable external scrutiny at key points.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Being accountable for the design and implementation of the PMO function, in general and on specific programmes and will contribute towards HMPPS and MoJ to share best practice and preserve the corporate memory

  • Ensuring that appropriate programme processes and tools are established, documented and communicated, continuously improved and are correctly focussed on ensuring delivery of products and milestones.

  • Lead the creation of the Strategic Outline Business Case (SOBC) to Treasury Green Book standards ensuring that business options, savings/costs, the configuration of services, method of service delivery and implementation timescales are fully defined

  • Monitoring progress on products and milestones and identifying and addressing problems with delivery to time, cost and quality, including for example conducting project health checks.

  • Leading on the management of internal and external risks, issues and dependencies.

  • Leading on development and implementation of action plans to address internal and external review recommendations relevant to the role.

  • Designing PMO resource structures and managing internal and external recruitments, including liaison with OGDs and third-party suppliers

  • Ensuring that expert PMO resources, e.g. risk managers, planners, change management specialists, are effectively performance-managed so the Agency achieves maximum value for money and the supported programme benefits from optimal support and assurance services.

  • Assuring the quality of PMO products, for example programme resourcing business cases, PIDs, product descriptions, status reports, plans, risk registers, change control impact assessment etc

  • Working with a broad range of stakeholders to define and establish appropriate governance arrangements for the Programme so that decisions are made by the right people at the right level and are auditable; reviewing and revising these as appropriate as the Programme and its phases progress

  • Leading on lessons learned from within the programme and incorporating good practice gleaned from elsewhere.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Essential Experience

  • Significant experience of managing large high risk and complex change programmes

  • Experience of operating at a senior level providing briefing and reporting arrangements in a variety of roles across a number of programmes

  • Experience of corporate, Cabinet Office and HM Treasury assurance and approval requirements

  • Effective leadership, interpersonal and communication skills and experience of building, influencing and maintaining strategic partnerships with multiple stakeholder

  • Network effectively, negotiate well and influence people, broker relationships with stakeholders within and outside the programme

  • Good written communication skills to produce comprehensive reports and briefings for senior stakeholders

  • Experience of building and managing a multi-functional team and getting the most out of it in a dynamic and complex environment

  • Strong focus on delivery (of personal and programme deliverables), including by active management of trade-offs between time, quality and cost.

  • Broad programme and project delivery experience covering a variety of disciplines, including planning, quality assurance, PMO and reporting, and a range of business environments

  • Collaborative approach, able to build strong relationships across the programme team and corporate services colleagues

Additional Information

Working Arrangements & Further Information

Some of MoJ’s, including HMPPS, terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.


Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment


-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

-HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers


-HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provide a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles


-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.