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Education and Training

ICT Trainer – 57827
£23,174 – £28,200
Multiple Locations

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We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Successfully sifted candidates will be given a Presentation topic to deliver a short 10 minute presentation to check ability.

Overview of the job 

The purpose of the role is to deliver effective ICT Training on all Probation Service systems and processes to new and existing admin and operational staff at all grades across the region. 

You will be key in ensuring colleagues are fully trained and supported to be confident in using probation applications, systems and processes.  

The Regional ICT Trainer reports to the Regional ICT Training Specialist. Travel across the region will be required as part of the job to deliver ICT training to colleagues.

Summary 

Contribute to the effective delivery of the Regional ICT Training Plan through provision of ICT training to new and existing staff of all grades across the region and providing additional support to the ICT Training Specialist as required. Use nationally and locally agreed lesson plans which will be delivered using a blended learning approach subject to group and individual need.

The job holder will follow a training programme developed by the Regional ICT Training Specialist to develop their capability and effectiveness.

Responsibilities, Activities & Duties 

The job holder will be required to carry out the following responsibilities, activities and duties: 

•        Deliver ICT Training for Probation Service ICT systems to groups of staff using national and locally agreed lesson plans, either face to face in the classroom or virtual delivery via MS Teams. When required, the job holder will deliver group presentations and workshop sessions plus individual coaching and targeted learning appropriate to need, remotely or face to face throughout the probation region 

•        Preparation for training events, on-line and in the classroom, ensuring all materials are available, current and accurate

•        Be aware of diversity issues relating to training delivery and documentation including individual learning needs and provision of ICT Training support to Assistive Technology users.

•        Maintain the ICT training databases, updating the training system in preparation for a training course; administer bookings through myLearning, incl. obtaining attendance lists; sending out joining instructions to learners; adding attendance details

•        Assist the ICT Training Specialist to ensure all training materials are kept up to date reflecting changes to guidance and processes, systems and software; identify and propose potential improvements to training materials.

•        Assist in the production of training material in a variety of media formats, ELearning, Video and Virtual training platforms to meet learners’ needs and maximise efficiency of delivery.

•        Undertake evaluation of training events, analysing feedback from attendees on the day or after the event to check successful achievement of expected outcomes and effectiveness of delivery with a view to making improvements where identified

•        Respond to enquiries relating to ICT training and the associated probation case management systems and processes. This includes responding to email enquiries from the ICT Training mailbox.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Behaviours

•        Developing Self and Others

•        Communicating and Influencing

•        Delivering at Pace

•        Changing and Improving

Ability

•        Deliver training and presentations to diverse groups of people  

•        Interpret and present technical and complex information to staff of differing abilities to enable their understanding

•        Excellent communication and interpersonal skills are required to provide training to users of all abilities

Experience

•        Experience of teaching or delivering training to a diverse mix of staff within a work environment 

•        Knowledge and understanding of teaching adults and the associated learning methods that are employed

•        Strong IT skills with an in-depth knowledge of MS Office products – Word, Excel, and PowerPoint

•        Ongoing requirement to maintain own knowledge on relevant documents, systems and processes, in order to ensure effective and accurate response to delegate queries

Minimum Eligibility 

•       All candidates are subject to security and identity checks prior to taking up post.

 

•       All external candidates are subject to 6 months’ probation.  Internal candidates are subject to probation if they have not already served a probationary period within HMPPS.

 

•       All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist.

Salary

£23,174 - £28,200

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service  (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.