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Communications / Marketing

HMPPS Communications Manager Reducing Reoffending – Prisoner Education Service – 58006
£36,049 – £47,591


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:


HMPPS is establishing the Government’s vision to deliver a Prisoner Education Service which equips prisoners with the numeracy, literacy, skills and qualifications they need to get jobs or apprenticeships after they leave custody

Our vision is that everyone of working age and able to work should leave prison prepared for employment or further education and training. The new service will expand the scope of ‘prison education’, bringing together areas of learning, skills and work into one transformative service. This will facilitate better outcomes for prisoners on release and ultimately contribute to reducing reoffending.

We are hiring a Communications Manager to support this major programme of work. Working to the HMPPS Head of Communications, Reducing Reoffending, you will play a crucial role in the successful delivery of the programme, helping to ensure that prisoners and prison leavers get the support they need to lead a crime-free life.

You will need to:

  • Deliver communications across a broad range of disciplines including internal comms, stakeholder engagement, digital comms and events.
  • Communicate with a wide range of target audiences – HMPPS and MoJ staff at all levels, prisoners, people on probation, other Government departments, stakeholders and partner organisations.
  • Take a data led approach to all work, ensuring objectives are rooted in audience insight and evaluation is built into all aspects of your work.

Key Responsibilities

  • Devise, deliver and evaluate insight-led communications plans that help to achieve specific objectives.
  • Create and deliver a diverse range of products and campaigns that meet business priorities and are targeted and tailored to specific audiences.
  • Provide a full range of specialist communications support from strategic planning to execution e.g. editorial and campaign delivery, creating copy and publications and commissioning work where required (events, online, print).
  • Provide communications advice and support to the Reducing Reoffending programme.
  • Responsible for management of communications spend in client’s budgets. Oversee commissioning, delivery and evaluation of all planned communications channels and products to ensure high quality, effective and efficient activities.
  • Liaise with press office on media handling issues.
  • Operate effectively across the communications, corporate services, policy team and operational staff, commissioning work appropriately from across the teams to enable planning and delivery across multiple channels and audiences.
  • Work collaboratively with HMPPS and MoJ Communications colleagues – actively participating in pan-departmental and Government communication networks including reporting of activity and sharing good practice.
  • Other duties reasonably requested which are commensurate with the grade and level of responsibility of this post.

Essential Knowledge, Skills and Experience

The postholder is required to:

  • Have experience in a communications role in a large or complex organisation.
  • Have experience of devising and implementing communications and / or stakeholder engagement plans that have had a demonstrable impact in achieving organisational objectives.
  • Write compelling copy that summarises complex issues in a clear and concise way.
  • Work effectively with a wide range of colleagues.
  • Demonstrate sound communications judgement and be confident in providing advice to senior HMPPS staff.

Application deadline and interview dates

Closing date: 25 May 2022  
Interview dates: TBC

Contact information   

If you require any assistance please call 0845 010 3512 (Monday to Friday 8am – 6pm) or e mail Please quote the job reference 21812

If you have any questions about the role, please contact

Additional information

Application form stage assessments

To apply for these positions please complete the online application form, ensuring you submit the following two application documents:

  • An up-to-date copy of your CV

If selected for interview, please note that these may be held via video conferencing.  The following Success Profile Behaviours (Level 3) will be tested / assessed at interview:

  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace

Further information on Civil Service Success Profiles and the required standards for this post (Level 3) can be found at:

Changes to the organisational structure could mean the post-holder may be transferred into HMPPS. The nature of the role and location of work would remain unchanged.

Salary and working arrangements


Existing civil servants on level transfer will retain their level of pay unless this is lower than the starting salary in which case candidates will be placed on the starting salary .

Level of security checks required   

Security Clearance (SC)

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You’ve been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.


The national salary range is £36,049 - £41,095, London salary range is £41,747 - £47,591. Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: