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Operational Delivery

Head of Judicial Office Holder Appointments, and Improvements – 62619
£55,720 – £64,135


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Role title:

Head of Judicial Office Holder Appointments, and Improvements


Judicial HR Team – HR Operations  

Overview of the Organisation:

Are you looking for a new challenge in the operational field? Do you want to lead a team, and work for a great organisation where your skills and experience will be valued?  You’ve come to the right place! 

The Judicial Office is a small organisation (c200 people) which works in support of the Lord Chief Justice and Senior President of Tribunals. The team also supports and advises the advisory committees who carry out key functions in relation to the magistracy, on behalf of the Lord Chancellor.

More generally, the Judicial Office is a very collegiate place to work and there are opportunities to get involved in a range of things, be it by becoming a member of the Shadow Board, joining the Learning & Development Group or work-shadowing colleagues. 

Summary of the role:

This is an excellent opportunity for you to lead a team and improve a service in an area of importance to the Judicial Office and wider Ministry of Justice.  You will be a dynamic leader, who is able to identify inefficiencies, blockages and implement new ways of working within a system.

Ensuring judicial office holders are appointed to the right place at the right time is a prestigious, high profile and customer focused environment for our judicial appointments team.

Reporting to the Head of Judicial HR Operations the Head of Judicial Office Holder Appointments and Improvements role will work in partnership with the current Head of Judicial Office Holder Appointments and HR Operations Relationship Manager to deliver a first class appointments system for the judiciary.   The individual will be expected to cover any urgent work areas that arise during the absence of the Head of Judicial Office Holder Appointments.

Whilst you will be working jointly to deliver a seamless appointments system for the judiciary across the Courts, Tribunals and Magistracy your role will have a focus on creating an onboarding service for the Senior Presiding Judge and Deputy Senior Presiding Judge and the Lord Chancellor in relation to their responsibilities for the appointment of Magistrates and advisory committee members, ensuring that the right candidates are appointed, at the right time and place. 

We are looking for a confident leader who will be able to lead a programme of work, bring their expertise to bear in providing direction, pace and improvements to the everchanging Magistrates’ recruitment and retention landscape; unblocking and resolving issues.

Activities & Duties:

This role will have a focus on improving customer service, quality assurance and continuous improvement across the HR Operations team.

The postholder will be responsible for: 

·       Reviewing processes within the appointments team and the technological support underpinning the appointments service to improve ways of working, efficiency and the service to customers. 

·       Developing a high quality and positive customer service where customers and stakeholders have regular opportunities to improve the quality of the service. 

·       Working with MOJ and HMCTS and JO colleagues to improve the technology supporting the recruitment programme.

·       Embedding continuous improvement within the HR Ops team, using quantitative information to inform decision making.

·       Implementation of new ways of working to business as usual, whilst balancing the demands on the team.

They will additionally be responsible for :

·       Developing a joint way of working with the Head of Judicial Officer Holder Appointments and the HR Operations Relationship Manager that ensures a seamless systematic approach, providing clarity for Judicial Office Holders, and the department through collaborative working and a detailed shared knowledge of the whole appointments system in order to deliver seamless senior leadership across all appointments in the courts, tribunals and magistracy.

Specifically, the postholder will be responsible for:    

·       Leading on the delivery of the appointment of magistrates within the timeframe set out in policy. 

·       Leading on advising the senior judiciary and the Lord Chancellor on appointments to the Magistracy, advisory committee appointments.

·       Overseeing the provision of transactional recruitment services to key stakeholders, in particular 23 Advisory Committees on justices of the peace.

·       Providing advice to senior judiciary and the Lord Chancellor on the removal of magistrates on grounds on competence or removal of advisory committee members.

·       Attend any high level Working Groups or meetings in respect of  Magistrates’ with senior judiciary and stakeholders.

·       Working collaboratively with the Head of MIII Team to ensure quality responses to Freedom of Information Requests, Ministerial Correspondence and Parliamentary Questions within departmental deadlines.

To provide leadership and management direction to the team of 13 ensuring that the team is working to its greatest potential.

Behaviours (for Recruitment/Success Profiles):


Seeing the Big Picture

Changing and Improving

Managing a quality service


Communicating and Influencing


Essential Knowledge, Experience and Skills:

·       Experience of people operations particularly recruitment and managing a customer focused service.

·       Management experience at senior management level.

·       Excellent stakeholder management skills.

·       Change and Continuous Improvement experience.

·       Confident decision maker, able to work independently and as part of a team.

·       Identifies improvements: Ability to identify areas of improvement and create innovative approaches to delivering better quality services and products.

·       Innovation: Innovatively driving change to continue to improve the knowledge and skillset across the team and the ongoing support to the judiciary. 


·       Knowledge of the work of the magistracy. 

·       Experience of working with Judicial Office Holders and knowledge of the judiciary. 

Security clearance required:



£55,720 - £64,135

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: