Are you OK with cookies?

We use small files called ‘cookies’ on Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?

Business Management & Improvement

Head of Change – 67109
£53,099 – £66,202


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Head of Change

“Thank you for showing an interest in The Parole Board”

The Parole Board is an Arms-Length Body to the MoJ. It is a medium sized organisation consisting of 180 employed staff and around 320 members. The Parole Board covers parole work across England and Wales, including conducting hearings and working with witnesses from the probation service, prison service, psychology as well as with legal representatives. So – we are both complex and we are interesting!

We currently have a full-time substantive vacancy at PB Grade 7 / HMPPS B9 & B10 at the Parole Board.  The role is available to those who may wish to apply who are currently in substantive, temporary promotion or fixed term contract posts. 

You will be the Head of the Change and work directly to the COO as well as with the CEO, Leadership Team, staff and Members and support the interface and links between MoJ and HMPPS. 

This is an ideal post for people who have change delivery experience and digital insights, project management skills and who have knowledge and or experience of the Parole Board. 

This is an exciting opportunity to help shape the future of the Parole Board, and if you believe you the skills, experience and qualities we are looking for, then we are interested in hearing from you.

Best wishes,

Jane Browne

Chief Operating Officer

Job Title: Head of Change

Department: Change Function

Team: Senior Leadership Team

Job Grade: Grade 7/HMPPS B9 & B10

Number of Posts: 1 FTE (36 hours)

Reports to: Jane Browne, Chief Operating Officer

Job Purpose: Delivering Change in The Parole Board.

Scope of Responsibilities:

  • Responsible for supporting and delivering to members, staff, auditors, ALB bodies, 
  • Overseeing and delivering digital change projects, 
  • Responsible for change management, project management, considering and aligning design and implementation of complex operational dependencies for different groups and across different functional areas;
  • Responsible for implementation planning to ensure the change is realistic, affordable and deliverable;
  • Responsible for supporting engagement, communications and delivering presentations about the changes;
  • Working with staff and members to inform and accurately interpret work across the Parole Board as well as to undertake some joint working with colleagues across the Parole system.

Primary Deliverables

  • Designing change and overseeing the implementation of change, including evaluation and lessons learned
  • Spotting and supporting areas for continuous improvement
  • Maintaining a quality service across the different parole board areas: eg digital, new types of hearings, member models, wider operational changes.
  • Supporting the change oversight group,
  • Overseeing change management using effective project management disciplines

Person Specification

  • Inspires and motivates others through the process of uncertainty and significant change
  • Demonstratable experience in distilling complex and often ambiguous information in simple ways 
  • Demonstrable operational experience in change management
  • High standard written and oral advice
  • Experience of presenting to inform critical decisions 
  • Ability to objectively analyse and evaluate design, delivery and impact
  • Experience of developing and delivering significant change at scale and at pace
  • Resilience and ability to stay focussed and positive in the face of complexity and uncertainty
  • People management experience


  • Evidence of delivering high quality, consistent and complex change at scope, achieving value and positive outcomes.
  • Experience of leading and managing teams.


  • Experience of working at The Parole Board, with an understanding of the digital systems that support members and hearings. 


We will assess you against these behaviours during the process:

  • Communicating & Influencing
  • Managing a Quality Service
  • Changing & Improving
  • Delivering at Pace
  • Developing Self & Others


The Parole Board is a disability confident recruiter. Accessibility requests will be carefully considered and, where reasonable, actioned.

Whilst the Parole Board office is principally located in London, and, for the purposes of organisational management and administration, it is not required to conduct business in Welsh. However, the Parole Board welcomes applications from candidates who speak Welsh and English as part of its commitment to treat both languages on a basis of equality in the conduct of public business and administration of justice in Wales, so far as is both appropriate and reasonable, and to reflect the community it serves.

Recruitment campaigns will be conducted in English online.  

Office requirements 

This role is hybrid. You will be required to spend 20% of your time ‘in-person contact’. This means you will be required to work at either the PB office, an MoJ hub office and or with PB colleagues, members or MoJ colleagues. 

You will be expected to attend the Canary Wharf office at least quarterly for team or staff meetings. Travel for these purposes will be reimbursed for those on national (not London based) contracts

This role will require some travel outside of these requirements. 


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Check. 

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Strengths during interview.

At the sift stage, you will be assessed against your Behaviours, Experience and Achievements. 


£53,099 - £66,202

Additional Information

The Parole Board offers a range of benefits:

For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Parole Board is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.