Facilities and Services Supervisor – Hospitality and Catering – HMP Askham Grange – 38807
£24,619 - £27,381
We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
As part of the catering team you will play a vital role in helping offenders to prepare and cook meals in a rewarding, team environment.
It is a great chance to put catering qualifications into real-life practice and have an impact far beyond the kitchen.
Your food will sustain a whole prison and your work with offenders will help to make a positive contribution towards their rehabilitation.
‘A Great Place to Work for Veterans’
Are you an armed forces veteran with Catering experience and qualifications?
The ‘Making the Civil Service a Great Place to work for veterans’ initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit:
This role is to work alongside the existing Industries team running several onsite social enterprises. The role includes tasks such as; training and supervising the women working in these areas, performing tasks that enable the social enterprises to run (for example, cooking, serving customers, placing orders etc.) and also upholding the Prison Service values to ensure safety and decency for all.
There is an essential requirement for experience in teaching, catering or hospitality.
This post will be 18.5 hours per week. There is some flexibility around how these hours can be worked which will be discussed with the successful candidate.
Overview of the job
This is a Facilities and Services delivery job in an establishment with supervisory responsibilities.
The job holder will be a qualified Caterer and will have responsibility for the supervision of staff, prisoners and activities to deliver catering services (and Staff Mess.)
They will ensure the provision of catering and Hospitality services within an establishment, contributing to the quality and quantity of meals served. They will also have supervisory responsibilities for a prisoner workforce.
This is a non-operational role with no line management responsibilities; however they will have supervisory responsibilities for staff.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
- Allocate daily staff resources to activity within their Unit where appropriate
- Supervise and support staff and prisoners in all activities within the kitchen; including food preparation and delivery
- Create menus, incorporating any special requirements and provide meal descriptions for prisoners
- Check receipt of deliveries, stores and stock control
- Visit residential areas to check on hygiene standards and food servery activity; offer guidance, carry out checks and support wing staff and servery workers
- Provide Food Safety, Health and Hygiene training
- Reports equipment breakdown and records maintenance requirements
- Assist the Catering Manager to produce meals for different events
- Undertake all the duties of a Caterer as required
- Deliver training to prisoners in Hospitality and Catering to cover both the establishment’s needs and prisoners’ aspirations to work towards gaining industry recognised accreditations
- Participate in the selection process of prisoners for the area of work undertaking prisoner learning need assessments
- Induct prisoners to the area of work and train them in aspects such as health and safety, Control of Substance Hazardous to Health (COSHH), machinery and tools usage
- Maintain and update learner records including their Individual Learning Plan accordingly
- Assess and evaluate skills of prisoners including National Vocational Qualification levels 1 and 2 and other relevant industry recognised qualifications
- Undertake the registration, supervision, monitoring, assessment and accreditation of learners in accordance with awarding body requirement
- Maintain awarding body quality standards and contribute towards internal and external verification as required
- Set learning aims and learning goals, review and provide feedback on prisoner progress
- Provide support and advice on career opportunities for hospitality and catering
Undertake other Supervisory tasks including:
- Supervise all staff within their area of responsibility, ensuring they are briefed on the work for the day and that relevant work area is maintained to a high standard
- Prioritise activities in-line with local procedures ensuring workload/regime is delivered escalating issues to the Catering manager when required
- Contribute to the development of local practice, process and initiatives, ensure consistency across the unit in the application of policies and procedures affecting prisoners and staff
- Carry out prisoner interviews, inductions and supervise prisoners within the area of work, ensuring that they are appropriately inducted and deployed, completes basic documentation relating to prisoners where required such as logging hours worked
- Ensures prisoner security is maintained including conducting prisoner rub down and pat down searches in accordance with policy.
- Contribute to staff appraisals providing relevant performance information to Line Managers
- Manage the tool inventory and maintains security standards within the work area
- Maintain the discipline of prisoners working within the work area. This includes issuing of behaviour warnings, governor reports and minor reports
- Update prisoner wing files on the prison databases and confirm prisoner’s attendance to work and authorise the pay
- Complete paperwork for accident reports
- Support the achievement of Service Delivery Indicators (SDI)and standards, checking compliance with specific policy standards and suggesting improvements
- Undertake compliance checks, contribute to risk assessments and respond to hazards as and when appropriate
- Ensure effective utilisation of resources and reduction of waste in area of work
- Collect and prepare all Management Information required
- Open and complete Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports
- Maintain sufficient levels of stock and when required procure goods and services using procurement system ensuring value for money and compliance with procurement/finance rules
- Promote prison service policy in all activities and behaviours by promoting diversity, decency, safety and reducing re-offending agendas
- Operate within command mode, in-line with local contingency plans
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder
- Making Effective Decisions
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Developing Self and Others
Essential Skills/ Qualifications/ Accreditation/ Registration
Staff can work towards or hold qualifications and competences of skilled delivery – Catering with the addition of a level 3 award in supervision within the catering industry. Additionally they must hold a Food Hygiene Certificate Level 3 they are required be familiar with all current health, safety and hygiene related regulations for working in a kitchen environment.
HMPPS staff newly promoted to a Band 4 Supervising Officer or Facilities and Services Supervisor role within Establishments will be required to undertake the Diploma in Team Leading. Newly promoted staff are expected to complete the qualification as part of the requirement of their role.
Staff newly promoted into Band 4 Offender Supervisors or Specialist Officer roles within establishments will be expected to undertake the Diploma if they are covering or carrying out the role of Supervising Officer on a ‘regular’ basis.
Staff working in establishments who were mapped to a Band 4 Supervising Officer or Facilities and Services Supervisor role as part of the F&S restructuring process and staff who have re-graded to Band 4 from a higher grade are not required to complete the qualification as they have previously worked at an equivalent level (or higher).
When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Hours of Work and Allowances
18.5 hours per week
HMPPS Staff on closed pay structures only:
Additional Conditioned Hours Pensionable (ACHP)
Staff moving from a closed 39 hour pay structure will be eligible for the two protected pensionable additional committed hours (ACHP). They will work a 39 hour week consisting of the standard 37 hour week and a further 2 additional hours (ACHP) paid at plain time pensionable rate.
Successful applicants need to be 18 at the point they take up post as an exception under Schedule 9 of the Equality Act 2010.
Working Arrangements & Further Information
Some of MoJ’s, including HMPPS, terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.
Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.
If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.
The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.
-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.
Bank, Public and Privilege Holidays
You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment
-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
Work Life Balance
-HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ
Season Ticket Advance
-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work
For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
-HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes
-There are opportunities to access promotion programmes and HMPPS provide a variety of training appropriate to individual posts
-All staff receive security and diversity training and an individual induction programme into their new roles
-All candidates are subject to security and identity checks prior to taking up post
-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS
-All staff are required to declare whether they are a member of a group or organisation which HMPPS considers to be racist
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.