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Information Technology

DTS Test Engineer – 61955
£30,451 – £38,373
Multiple Locations

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We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Important salary details:

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).

DDaT:

Roles will be recruited using a combination of the Digital, Data and Technology (DDaT) and Success Profile Frameworks. Using DDaT we will then determine if you will be paid an additional allowance, on top of your basic salary.

Merit List:

HMCTS run a Merit List, where candidates who are unsuccessful at interview, by only a few points, can be offered other roles, at the same band, for up to 12 months.

So, it is always a good idea to apply for a role, and try as best as you can at interview, as you never know what future opportunities it may open! You will be able to view your status via the application screen. If you have been added to the Merit List, your status will show either Merit or Reserve list.

Introduction:

These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding.

HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital.

DTS is creating a place in which it is great to do work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you’ll find flexible working, an inclusive culture and a place where your opinion is valued.

Please follow the link below for further information about HMCTS. www.gov.uk/government/organisations/hm-courts-and-tribunals-service

Job Description:

The Test Engineerreports to the Senior Test Manager and plays a key role in ensuring that products are of quality and fit for the business needs. Without the input of the Test Engineer, software can be released with poor quality and potential bugs that can impact HMCTS’s reputation, have significant cost implications on the business and HMCTS and most importantly people using the service/product. You will be assigned to Digital and Technology Services Tooling Team where you will be managing within their functional work area and alerting the Senior Test Manager of emerging issues and trends that have a wider impact across HMCTS.  The role will demand the use of discretion, interpretation, and collaboration to identify and evaluate risks that emerge from testing and communicating them effectively to the Senior Test Manager so that these risks can be mitigated.

Key Responsibilities:

  • Complete test scripts in accordance to acceptance criteria and requirements to tight deadlines.

  • Manage full traceability of defects, tests and requirements. Report issues found through the appropriate channels.

  • Promote test-driven development and shift-left testing, champion test practices, provide advice to other stakeholders on the different types of tests, testing tools and testing environments available.

  • Analyse the test results to identify simple patterns and trends. Investigate problems and opportunities in existing functionality of the software, translate findings into impact on the users and the Business.

  • Constantly seek to learn and further develop your skills as required for your role. Share knowledge with others. Participate in recruitment and procurement activities as required.

  • Test from / in the most suitable environments, including using different devices and traveling on-site (in accordance with the organisation’s travel and accommodation policies).

  • Understand business processes and activities that impact and that are impacted by the project and systems you are working on. Develop extensive knowledge in the functionality of the systems you are working on, and integrated systems as is required.

  • Use GUI based tools to create, update and run automation tests, as well as simple scripting languages e.g., JavaScript to customise those tests.

  • Manage UAT’s and ensure completion of test execution within tight deadlines.

  • Enable planning by estimating your own effort. Practice the agreed methodology and apply it to your work, identifying obvious deficiencies and supporting activities to improve the performance in your area.

Skills & Experience:

  • Ability to contribute to improving delivery and understand the importance of evidence-based design and analysis. (Relevant skill level: awareness)

  • Awareness of different test tools (bug tracking/defect management, load testing and API inspection), ideally in our technology stack.

  • Demonstrable knowledge of business domains and business processes of the systems you tested, as well as how these are implemented in the system.

  • You can plan, set realistic targets to test deliverables and regularly review progress to improve performance and manage risks.   

We are happy to help you learn our tools and tech stack (e.g., Azure) once you are part of our team.

This role profile is mapped to the Tester (Test Engineer) profession in the DDaT framework. See also the DDaT Skill Levels.

Essential Criteria:

  • Collaborate with business analysts to make sure the required business scenarios are covered in the User Acceptance Test scripts

  • Write end to end User Acceptance Test Scripts

  • Work with Developers in the testing/debugging process

  • Meet tight testing deadlines and report any risk mitigation to the Senior Test Manager, and to the wider Stakeholders

  • Update/Maintain and run an automated test regression pack.

Desirable Criteria:

  • You know about functional testing techniques. You can execute test scenarios and identify defects, raising awareness of them. You know how to run tests others have written and know the processes to do so. You understand a range of standard testing techniques. (Relevant skill level: awareness)

  • You know about non-functional testing techniques. You can execute non-functional test scenarios and identify defects. You can run non-functional tests others have written and know the processes to do so. You understand a range of standard non-functional testing techniques. (Relevant skill level: awareness)

  • Show an awareness of a range of tools and techniques for test automation e.g., scripting tests in JavaScript. Likely to have some demonstrable technical attributes. (Relevant skill level: awareness.

The following areas of Success Profile Framework will be used to assess and score your application during the sift, and interview.

Application process:

The following areas of Success Profiles will be used to assess and score your application during the sift, and interview.  Please note that your application will be sifted against the Essential Skills/Criteria and Experience detailed in the CV.  A successful applicant may be made an offer at this stage, or invited to an informal discussion, and depending on the degree of interest, a more formal interview may be required.

  • Experience – As demonstrated in your CV, statement of suitability, and application form

  • Behaviours – We will be using the 2 behaviours below.

Key Civil Service behaviours:

You will be required to provide evidence of the following key behaviours at Level 3.

  • Delivering at pace

  • Managing a Quality Service

See the Success Profile framework for more details on the Behaviours.

Salary

The national salary range is £30,451 - £34,105, London salary range is £34,262 - £38,373. Your salary will be dependent on your base location.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.