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Strategy

DTS – Project Support Officer – 39024
£24,002 - £38,373
National

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We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Important salary details:

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).

Merit List:

HMCTS run a Merit List, where candidates who are unsuccessful at interview, by only a few points, can be offered other roles, at the same band, for up to 12 months!

So, it is always a good idea to apply for a role, and try as best as you can at interview, as you never know what future opportunities it may open! You will be able to view your status via the application screen. If you have been added to the Merit List, your status will show either Merit or Reserve list.

Introduction:

As Project Support Officer, you will be responsible for a diverse range of duties supporting the team and, ultimately, the delivery of the Project(s). You will provide a planning, analysis and reporting function, designing and developing robust tools and processes which will help to inform strategic and tactical decisions on a daily basis, including resource planning across the team.

Key Responsibilities:

  • Planning and scheduling – Develop and maintain appropriate systems to enable effective planning and scheduling.
  • Monitoring and reporting – Support in maintaining project controls and in producing project reports.
  • Admin – Responsible for project file management systems and adherence ensuring robust version control and data security application. You will organise key project meetings, and provide secretariat support where needed.
  • Stakeholder Management– support the development and maintenance of a stakeholder log for internal and external stakeholders. Act as the focal point for project responses to external requests for information.

Application process:

The following areas of Success Profiles will be used to assess and score your application during the sift, and interview.

  • Experience – As demonstrated in your CV, statement of suitability, and application form
  • Behaviours – We will be using the 3 behaviours below.

Key Civil Service behaviours:

You will be required to provide evidence of the following key behaviours at Level 3.

Communicating and Influencing

  • Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact.
  • Encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness.
  • Ensure communication has a clear purpose and takes into account people’s individual needs.
  • Share information as appropriate and check understanding.
  • Show positivity and enthusiasm towards work, encouraging others to do the same.
  • Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.

Managing a Quality Service

  • Develop, implement, maintain and review systems and services to ensure delivery of professional excellence.
  • Work with stakeholders to set priorities, objectives and timescales.
  • Successfully deliver high quality outcomes that meet the customers’ needs and gives value for money.
  • Identify risks and resolve issues efficiently.
  • Involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements.
  • Establish ways to find and respond to feedback from customers about the services provided.

Working Together

  • Encourage joined up team work within own team and across other groups.
  • Establish professional relationships with a range of stakeholders.
  • Collaborate with these to share information, resources and support.
  • Invest time to develop a common focus and genuine positive team spirit where colleagues feel valued and respect one another.
  • Put in place support for the wellbeing of individuals within the team, including consideration of your own needs.
  • Make it clear to all team members that bullying, harassment and discrimination are unacceptable.
  • Actively seek and consider input of people from diverse backgrounds and perspectives.

Additional Information

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1-      To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);

2-      To Ministry of Justice Resourcing (resourcing-services@justice.gov.uk);

3-      To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.