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DTS – Principal Project Manager – 79138
£54,358 – £66,670
Multiple Locations


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Location:   London / National   

Successful applicants will be expected to be office based 2 days per week in any HMCTS Office (subject to business availability). The frequency may increase in the Future. 

Term:          Permanent 

Interview:   Video conference via Teams 

Important salary details:

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).


These roles will be recruited using a combination of the Digital, Data and Technology (DDaT) and Success Profile Frameworks. Digital, Data and Technology (DDaT) and Success Profile. The roles are aligned to the Product and Delivery Family, Delivery Manager role at Senior Delivery Manager level. Using DDaT we will then determine if you will be paid an additional allowance on top of your basic salary.

Reserve List:

HMCTS run a Reserve List, where candidates who are unsuccessful at interview by only a few points, can be offered other roles, at the same band, for up to 12 months. You will be able to view your status via the application screen. If you have been added to the Reserve List, your status will show either Merit or Reserve list.


These are exciting times at His Majesty’s Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. 

DTS is creating a place in which it is great to do work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you’ll find flexible working, an inclusive culture and a place where your opinion is valued. 

Please follow the link below for further information about HMCTS. 

Job Description:

As Senior Project Manager you will deliver end to end projects including owning service delivery for a significant function or product. You will be working closely with cross functional product teams to build delivery roadmaps. You will also be responsible for building and maintaining teams, ensuring they are motivated, collaborating and working well; identifying obstacles and helping the team to overcome them. You will have the ability to focus the team on what is most important to the delivery of products and services and encourage and facilitate continuous improvement of the delivery team. 

You will have a strong infrastructure and or digital delivery background and enjoy working in a delivery focused, agile environment with multidisciplinary teams. You will also be accountable for effective delivery of complex, high-risk products and services and have strong interpersonal and communication skills, able to engage senior stakeholders. You’ll have a depth and breadth of experience across a range of products and services, throughout the entire lifecycle, and have greater responsibility and accountability as the main point of escalation. 

Key Responsibilities: 

Setting Direction

  • Lead by example and demonstrate the right behaviours
  • Deal with conflict and helps establish a culture that allows for constructive criticism
  • Develop and utilise meaningful metrics in order to lead teams towards their goals and understand areas for improvement
  • Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third party sub-contractors utilising effective and appropriate governance mechanisms
  • Manage complex team dynamics between external and internal stakeholder
  • Own the creation of the business case for complex projects and co-ordinate activities across stakeholder groups
  • Iterate the business case throughout the lifecycle of the project 

Agile and Lean Practices

  • Can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
  • Ability to adapt and reflect, are resilient and can see outside of the process
  • Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP) 

Bridging Gap between Tech & Non-Tech

  • Able to listen to the needs of the technical and business stakeholders and interpret between them
  • Is proactive and reactive to all communication 

Lifecycle Perspective

  • Will recognise the appropriate deliverables and the right people to meet these
  • Works with other agile delivery operations throughout the product lifecycle 

Relationship Management

  • Influences stakeholders and manages relationships effectively
  • Facilitates and delivers the business outcomes 

Digital Perspective

  • Can apply a digital understanding to their work
  • Is able to identify and implement solutions for assisted digital 

Commercial Management

  • Able to take responsibility for complex relationships with contracted suppliers
  • Will work with key stakeholders to negotiate with contracted suppliers and get good value out of contracts and suppliers 

Skills & Experience:

  • You will be resilient and used to dealing with difficult and complex situations,
  • Have experience of managing potential conflict to resolution being aware of individual needs,
  • Regularly used creative thought to develop possible courses of action,
  • Evaluated risks and made judgements on the most appropriate solutions,
  • Experience of problem solving and working with others to deliver at pace
  • Have acted independently on day-to-day issues and taken a strategic view on operational or policy areas,
  • Contributed significantly to the achievement of policy or business objectives. 

Essential Criteria:

  • Previous experience of working in a large digital organisation, or demonstrable understanding of large digital organisations operate in the context of this role,
  • Have been accountable for successful delivery of a project or workstream,
  • Prior team management experience having operated as a team leader managing and supporting the work of junior grades,
  • Ability to work with technical and business stakeholders to drive out needs and interpret between them,
  • The capability to be responsible for deciding direction and methodology,
  • Excellent facilitation and stakeholder engagement skills
  • Used your knowledge to give expert advice to more senior grades. 

Application process:

The following areas of Success Profile Framework will be used to assess and score your application during the sift, and interview.

  • Experience – As demonstrated in your application form.
  • Strengths – The interview will involve a discussion around 2 strengths
  • DDaT Assessment – During the interview, you will be assessed against the DDaT framework
  • Behaviours – You will be required to provide evidence of the following key behaviours at Level 4
  • Behaviours – We will be using the behaviours below. 
  • Leadership
  • Making Effective Decisions


The national salary range is £54,358 - £61,585, London salary range is £58,847 - £66,670. Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: