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Human Resources

Digital Specialists – 47683
£24,002 - £38,373
Multiple Locations

Apply BACK TO SEARCH

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Selection process detailsIf the number of applications exceed expectations, an initial sift will be undertaken using the lead behaviour Changing and Improving.  We are unable to provide feedback to those candidates who are unsuccessful at the sifting stage.

Interview :  If successful at the sifting stage, the interview stage will consist of a blended interview and a pre-prepared presentation based on the use of technology. More information will be shared regarding the presentation question upon interview invite. During the panel interview, your experience will be assessed, you will be asked behaviour-based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. Strengths will not be identified in advance of the interview Interviews will take place via MS Teams.  Interview feedback (on request) will be provided. 

Location:  These roles are being advertised on a National basis and your home office location will be discussed with you if you are successful.  Please note that MoJ operates from 4 HQ locations within an extensive operational estate.  You will be expected to make full use of our smarter/remote working practices.  If aligned to a local office or hub there might be regular travel to HQ sites expected for collaboration or business need.  The 4 HQ locations are:

102 Petty France, London

10 South Colonnade, Canary Wharf

Southern House, Croydon

5 Wellington Place, Leeds

Working arrangements:  Some of the MoJs terms and conditions of service are changing as part of Civil Service Reform.  The changes will apply to staff joining the MoJ who are new to the Civil Service.  Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on “modernised” terms in their current post or “unmodernised” MoJ terms if they are on “unmodernised” terms in their current post.

 For more information, please contact the vacancy manager: Amanda.riley1@justice.gov.uk   

About the MoJ

The Ministry of Justice is a major government department at the heart of the justice system. We deliver some of the most fundamental public services including courts, tribunals, prisons, legal services, youth justice, probation services, and attendance centres.

The organisation works together with other government departments and agencies to bring the principles of justice to life for everyone in society. From our civil courts, tribunals and family law hearings, to criminal justice, prison and probation services. We work to ensure that sentences are served, and offenders are encouraged to turn their lives around and become law-abiding citizens. We believe the principles of justice are pivotal and we are steadfast in our shared commitment to uphold them.

Our vision is to deliver a world-class justice system that works for everyone in society.

Our four strategic priorities to deliver our vision are:

  • A prison and probation service that reforms offenders.

  • A modern courts and justice system.

  • A Global Britain that promotes the rule of law.

  • A transformed department that is simpler, smarter and more unified.

For more information on who we are and what we do, please visit: https://www.gov.uk/government/organisations/ministry-of-justice

Background to the Team

Within the Ministry of Justice (MoJ) for the Leadership, Talent & Capability Team in People Group it is our vision to make a Department where leaders inspire; talent is nurtured; diversity is celebrated; and everyone is enabled to be their best.  As a Team we are here to champion leadership excellence, nurture and develop talent to inspire and empower every individual to fulfil their potential.  Through the delivery of high quality, high impact programmes and assessments we strengthen individual and organisational capability, create a pipeline of future leaders and promote a culture of continuous improvement and growth. In our organisation:

  • Leadership is a responsibility we all have regardless of grade. It is a transferable skill-set that is developed through strategic interventions based on evidence and research. Leadership is an area we invest in and value and we aim to develop self-sufficient, motivated leaders who inspire.

  • Talent is recognising skills and expertise in individuals, even when they don’t see it in themselves. The development of a healthy pipeline of future talent that will service our business needs. The creation of an environment where talent is consistently, fairly and frequently talked about.

  • Capability is ensuring we are operating an effective justice system and that our people have the right skills to perform their jobs. Recognising our strengths and opportunities and investing in priority areas. Opening opportunities to extend skills, for example through access to apprenticeships, qualifications and online learning.

Role Purpose

The Design & Delivery team offers an in-house specialism for the development, creation and roll-out of all Leadership, Talent and Capability digital products but will also include externally sourced digital products/services. This includes procuring, co-creation and co-curation with external suppliers where appropriate. Digital Design will look to push boundaries with our products, using innovative digital methods of engaging learners and maximising impact. The team will develop and create memorable and compelling digital products such as e-learning packages, videos and digital resources and use other innovative technological methods to engage and excite learners, catch their attention, keep them interested and promote positive online learning environments that ensure the best learning experiences and will challenge learners to be their best.

This includes:

  • Designing and delivering digital learning initiatives, using creative, innovative and evidence-based approaches which deliver impact to the learner and the business.

  • Assisting to shape our learner experience, digital design standards and execution across all digital products to ensure high quality digital standards, delivery to time, cost and quality standards and act upon evaluation recommendations. You will need to ensure that our in-house content is innovative, engaging, exciting and future proofed.

  • Support the co-curation and procuring of digital products and interventions with an eye for detail and an ability to identify best practice. Including ensuring quality and working effectively with external providers to ensure value for money.  

  • Building strong relationships, expertise and passion for digital innovation to improve capability to help individuals fulfil their potential across the MoJ family.

  • Effective collaboration and engagement with a range of stakeholders including working with Leadership, Talent and Capability Consultants to deliver on strategic priorities and ensure our design and roll out of digital products are engaging, innovative, inspiring, impactful and encourage learners to think, feel and act differently as a result of the intervention.

  • Utilising knowledge of the latest thinking and identifying appropriate opportunities to ensure that we are continually investing in new and innovative technological ways and methods of developing our people to develop leadership, nurture talent and increase capability. 

  • Striving for excellence in a dynamic and creative way, open to working in a collaborative, iterative way that gets the best from the team whilst working at pace.

The Digital Specialist is a key role that supports the Head of Design and Delivery in the effective production, development and roll out of high-quality, high-impact digital products for all 80,000 staff within the MoJ. This includes delivering on our Leadership, Talent and Capability agenda, to ensure we are an organisation which fully develops its people to be their best in order that we can deliver a truly effective justice system.

Main Activities / Responsibilities

The job holder will be required to undertake the following duties and responsibilities:

Discovery

  • Adhering to the digital standards to meet the needs of our strategy and execute all aspects of the learner experience, including the design of digital materials, workshops and enabling tools that have clear objectives and outcomes for learners. These will need to be in line with the latest thinking on digital learning development, understanding that each digital learning product created needs to have a tangible influence on learner skills, behaviour and knowledge.

  • Recognising the factors that could influence the learner’s experience in a digital/online environment and ensure that our digital products are tailored to different learner needs.

  • Building and maintaining successful stakeholder relationships with a range of customers at all levels and across boundaries, through consistent, honest and open dialogue. Including supporting decision making, managing stakeholder/customer expectations, and persuading and influencing others who are likely to prefer alternative options or approaches. This will support civil service alignment of leadership/talent/capability activities.

  • Recognising and understanding individual organisational cultures across the MoJ family and how these impact on digital design and production of effective products.

  • Taking an active role in driving the leadership/talent/capability agenda and embedding a learning culture that is underpinned by our organisational MoJ values to support organisational development and cultural change.

  • Identifying and clarifying requirements and priorities and support the creation of frameworks to deliver outcomes whilst understanding the optimal approach. This will include pushing boundaries, experimenting with new technologies and be “pioneering” in your ideas and suggestions.

Design

  • Designing high quality, high impact, learner centred digital learning products which could include e-learning, video content, animations, digital resources such as flipbooks, using creative innovative and evidence-based approaches that deliver on the provided brief, meet agreed learning aims and objectives, utilising knowledge, experience and insights to go over and above where appropriate as well as setting clear expectations if original briefs are unattainable.

  • Working closely with identified subject matter experts to ensure that the content is accurate and reflects not only the needs of the learner but also meets business objectives.

  • Designing ad hoc digital learning products such as infographics, that bring to life existing initiatives in a bite-size, accessible form.

  • Working closely with digital colleagues to co-design blended, learner friendly products and programmes to maintain quality and ability to deliver.

Test

  • Ensuring quality of all digital learning products is informed by ongoing evaluation, user feedback / experiences and latest thinking on leadership, talent and capability development. Ensuring that all products are aligned with relevant policy, are accurate and updated as required.

  • The digital market is constantly evolving and changing. Therefore, we will expect you to keep up to date with advancements in digital learning design and software and be proactive in how it is used within the team, including being willing to try new things, experimenting and trialling innovative new technologies.

  • Appreciation of the diverse needs of our customer base, delivering specific programmes that meet the needs of under-represented groups in line with MoJ wide strategies ensuring diversity and inclusion is explicitly and proactively promoted and supported in all work.

Delivery

  • Coordinate the roll out of exciting, engaging and value for money digital learning products. This will also involve continually reviewing and improving our offer in line with evaluation recommendations and ever-changing business needs.

  • Responsible for the application of Civil Service Learning across the MoJ.

  • Responsibility for the day to day management of myLearning, the MoJ learning management system, ensuring our digital products are uploaded correctly, working with our partners across the organisation to increase our use of digital learning methods which includes the quality assurance of our digital learning products. – This will also involve reviewing content and ensuring that we continue to engage learners and owe continue to attract new learners.

  • Ensure all digital products meet the needs of under-represented groups in line with MoJ wide strategies, making certain we are delivering on the requirements of the Public Sector Equality Duty. This will include all of our products being fully accessibility, such as for those using assistive technology.

Review

  • Be responsible for the quality assurance of all digital programmes and products.

  • Day to day contact with external providers/suppliers, ensuring our briefs are clear and understood in order to ensure that contracts offer value for money and deliver on the needs of the learner and organisation.

  • Research best practice and latest thinking, utilise stakeholder feedback and lessons learnt to continuously improve and pursue excellence and credibility across MoJ.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to undertake additional tasks commensurate with their grade.

Person specification:

Essential knowledge, experience and skills:

An understanding and recognition of the varied roles and responsibilities across the MoJ and developing people to be their best in order to deliver a world class justice system.

Track record of building and maintaining lasting stakeholder relationships.

Experience of learning design theory and its practical application via digital learning products.

Experience in using creative software e.g. Articulate, Adobe products and being willing to try and experiment with new products on the market.

Experience of working in a flexible, agile environment, working to tight deadlines and ability to plan ahead to ensure that the portfolio is developed to meet changing operating requirements.

Skills:  Teamwork and collaboration; leadership, professionalism and strong work ethic

Strong organisational and planning skills, presentation skills, oral and written communication skills.

Utilise a high degree of autonomy and working on your own initiative.

Effectively prioritise and deliver several projects simultaneously.

Demonstrate a continuous improvement/growth mindset.

Desirable knowledge, experience and skills:

Knowledge and experience of commercial/procurement processes and frameworks when working with external providers.

Qualifications:

Formal training/Digital design qualifications are desirable but not essential – but experience of digital learning design is essential.

A willingness to work towards a suitable qualification such as the Level 3 Learning and Development Apprenticeship.

Additional Information

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);

2- To Ministry of Justice Resourcing (resourcing-services@justice.gov.uk);

3- To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

The pay structure is being consulted upon and therefore the pay advertised/offered may change depending on the outcome of the consultation.  If you have any concerns, please check what the situation is before accepting any offer. 

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.