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Delivery Manager – 59685
£50,427 – £63,500
Multiple Locations


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Delivery Manager

Location: National and London* 

Number of roles: 13 

Closing Date: 1 July 2022 

Applications will be reviewed and outcomes communicated on an ongoing basis whilst the vacancy is live. The first Interviews are expected to be held week commencing 13th June 

Grade: 7 

Salary: £54,274 – £63,500 London / £50,427 – £59,000 National, Depending on skills and experience (Including an allowance of up to £4,571) 

Working pattern: Full time/ part time/ flexible working 

Vacancy number: 59685 

*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found here 

We’re recruiting for digital Delivery Managers here at Justice Digital, to be part of our warm and collaborative Digital teams across; Her Majesty’s Prison & Probation Service (HMPPS), Legal Aid Agency (LAA), Platforms and Architecture (P&A), Criminal Injuries Compensation Authority (CICA), Central Digital (CD) and the Office of the Public Guardian (OPG).

We’re looking for someone with strong interpersonal skills who’ll enjoy working in a delivery focused, agile environment with multidisciplinary teams. You will contribute toour Agile Delivery community and share your skills and experiences with others across the MoJ, and wider government departments.

To learn more about being a Delivery Manager in MoJ, please watch some of these recent videos fromNic andHarry, or read a recentblog.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

  • You’ll be responsible for building, maintaining and motivating teams; protecting the team and ensuring collaboration to focus on what is most important. You’ll coach team members and facilitate a culture of continuous improvement. You will proactively manage dependencies and risks to overcome obstacles to delivery.
  • You’ll have experience across a product or service, throughout phases of the product lifecycle, and have greater responsibility and accountability as the main point of escalation. You’ll coach and mentor other delivery managers at different levels.
  • You’ll get support from your people manager, delivery manager peers, the wider delivery community and from formal learning opportunities to develop in this role.
  • You’ll be an active part of the broader delivery management community in HMPPS/ OPG and MoJ Digital & Technology, receiving and providing coaching and mentoring, and will also have the chance to participate in informal support networks with peers.

Delivery Managers at MOJ work on exciting products in support of services that improve lives. It is an opportunity to work with committed and talented product, user researchers, developers, designers, analysts, agile, and content specialists who share a vision for making better government and user experience through the smarter use of technology.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! 

Person Specification 

Essential Skills

  • Agile and Lean practices. You have practical experience and understanding of Agile tools, techniques and principles. You can adapt and reflect, be resilient and have the ability to see outside of the process
  • Communication skills. You can listen to the needs of technical and business stakeholders and interpret them. You can manage stakeholder expectations, and facilitate difficult discussions within the team or with diverse senior stakeholders
  • Planning. You have practical experience of facilitating the team’s planning cycle, managing complex internal and external dependencies, removing blockers that affect plans and can develop a plan for a difficult situation
  • Maintaining delivery momentum. You have practical experience of facilitating the delivery flow of a team, managing the pace and tempo. You can actively address internal and external risks, issues and dependencies
  • Making the process work. You are an expert at identifying and challenging organisational processes and know how to guide the team through the implementation of a new process
  • Team dynamics and collaboration. You know how to bring people together to form a motivated team. You can help create the right environment for a team to work in and can empower them to deliver. 


  • Life-cycle perspective. You can ensure the team is working towards the appropriate service standards for the relevant phase. You can manage delivery products and services at different phases.
  • Financial management. You can report on financial delivery, and can monitor cost and budget.
  • Commercial management. You can act as the point of contact for contracted suppliers. You understand appropriate internal contacts and processes within a government department.

Willingness to be assessed against  the requirements for BPSS clearance 

We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity, Openness and Togetherness. Find out morehere about how we celebrate diversity and an inclusive culture in our workplace.

How to Apply

Candidates must submit a CV and a cover letter/ statement of suitability (approx 750 words) which describes how you meet the requirements set out in the Person Specification above.

Please note – applications that do not include a cover letter will not be considered.

In D&T, we recruit using a combination of theDigital, Data and Technology CapabilityandSuccess Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

  • Leadership
  • Changing and improving
  • Delivering at pace

Your application will be reviewed against the Person Specification above by a diverse panel.

Successful candidates who meet the required standard will then be invited to a 1.5 -hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on the below criteria will be conducted prior to the sift.

  • Knowledge of agile and lean processes
  • A proven background digital and/or technology delivery

This is a Grade 7 role with a salary of £54,274 – £63,500London / £50,427 – £59,000 National plus great benefits:


  • 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
  • We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning, GDS Academy, etc.
  • 10% dedicated time to learning and development with a budget of £1000 a year per person
  • Generouscivil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.
  • 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Queens’ birthday. 5 additional days of leave once you have reached 5 years of service.
  • Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
  • Wellbeing support including access to the Calm app.
  • Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality,PROUD andSPIRIT
  • Bike loans up to £2500 and secure bike parking (subject to availability and location)
  • Season ticket loans, childcare vouchers and eye-care vouchers.
  • 5 days volunteering paid leave.
  • Free membership to BCS, the Chartered Institute for IT.
  • Some offices may have a subsidised onsite Gym.

Terms & Conditions

Please review ourTerms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.

If you have any questions please feel free to contact


The national salary range is £50,427 - £59,000, London salary range is £54,274 - £63,500. Your salary will be dependent on your base location

Additional Information