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Architecture and Data

Custody Data Assurance roles (5 roles available), Data & Analysis, Ministry of Justice – 64710
£31,265 – £39,000


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

HEO Custody Data Assurance role, Data & Analysis, Ministry of Justice


We have a HEO role within the Custody Data Assurance team, within the Data & Analysis Directorate.

The role is open to: 

  • Existing Civil Servants at HEO (or equivalent) and other eligible Civil Service Staff on promotion.
  • Applications from outside the Civil Service

We welcome applications from candidates based across the UK. Candidates will have the option of being based in the Leeds or London HQ offices (with flexible working arrangements available) or your nearest Justice Collaboration Centre or Justice Satellite Office. These are in Liverpool, Leeds, South Tyneside, Nottingham, Cardiff, Ipswich and Brighton. This will be discussed and agreed on the completion of background checks.

Interviews are likely to take place in November 2022 and will be held via MS Teams. We will keep a merit list for a year for those who successfully pass the interview board but who are not offered a post.   

About Data & Analysis

We are passionate about improving justice outcomes through innovative research, data and analysis.

In Data and Analysis, we provide high quality data and analysis helping to ensure strategic, policy, finance, corporate and operational decisions are based on robust evidence.

We create a culture in which people are empowered with the data and information to make excellent decisions; using cutting edge tools, techniques and collaboration; putting evidence at the heart of the justice system.

We are a multi-disciplinary team of around 500 staff that sits at the heart of the Ministry of Justice providing analytical support across a diverse and exciting agenda. We work in a dynamic and fast-paced context and our skills are in heavy demand across the Ministry of Justice. Our collaborations beyond government are seen as ground-breaking.

The Data and Analysis community is made up of analysts and specialists including: Social Researchers, Economists, Operational Researchers, Statisticians, Data Engineers, Data Scientists and other data specialists (such as data strategists, data dissemination, generalists and assurance experts).

Why work in Data and Analysis?
Do you have the passion, values, and ability to help us solve the biggest problems of the justice system?

In Data and Analysis, we want all our people to feel valued for who they are and for the work they do. We provide a warm, inclusive place to work and offer a wide range of flexibilities and benefits as part of our people offer to reward our staff.

What we offer

  • Flexible working arrangements and a focus on equality of opportunity – including welcoming part-time and/or job-share arrangements, compressed hours, working from home or your nearest Justice Collaboration Centres or Justice Satellite Office.
  • Career development – regular development and promotion opportunities across a wide range of roles, career development support, with a generous individual learning and development budget.
  • Range of new areas of work and new tools and techniques – we pride ourselves on our excellent deployment of well-established analytical methods, but also our progress to date. Progress such as our ambitious and innovative transformation programme to leverage departmental data and drive evidence-based decision-making using cutting-edge tools and techniques (for example: experimentation, personalisation, artificial intelligence).
  • Analysis is at the centre of the Department’s decision making – our transformation programme is focused on maximising our impact on departmental outcomes. The Ministry of Justice’s Senior Team and our Ministerial Team want all decisions to be evidence driven – your analysis will be key in influencing decisions and real-world impact
  • Vibrant community – part of a multidisciplinary team that has a supportive culture and is looking to further develop the community with the help of everyone.
  • See the frontline and what your work is influencing – regular opportunities to visit our front-line service providers, including courts, prisons, and probation to better understand the areas your analysis is affecting.

What you’ll do  

This role is within the Custody Data Assurance (CDA) team, who work to ensure that custodial data is quality assured and are responsible for the following key activities:

  • Making sure data is available to users: Commonly via the HMPPS Performance Hub.
  • Providing data assurance: By ensuring that there are technical notes for the data, users understand how the data operates and providing data assurance checks.
  • Providing user support: As customers raise queries about the data.

We are looking to recruit a HEO to lead on data assurance within the team. We may also recruit from the merit list from this advert for similar roles in the future. HEOs in the team currently act as Subject Matter Experts (SMEs), leading on the provision and data assurance of data relevant to their area of work whilst also supporting the wider Custody Data Assurance team.


  • Ensuring the delivery of high-quality documentation and data / Management Information (MI) on custody to support the effective operation of the MoJ.
  • Line management of one or more EOs with responsibility for providing support, guidance, leadership and development. This will include, but not limited to, setting expectations, standards and direction for the same.
  • Engaging with stakeholders to identify and manage reporting needs.
  • Leading on a programme of work in your area.
  • Ensuring engagement, information sharing and upskilling of topic stakeholders across the business to ensure that data quality / data assurance processes are understood and integrated within custodial data flows; data and MI is interpreted correctly and used appropriate; data suppliers are supported to meet expectations around delivery.
  • Ensuring high-quality responses to Freedom of Information (FoI) requests, Parliamentary Questions (PQs) and other enquiries relating to data within your area of responsibility.
  • Developing a workplan and negotiating realistic deliverables and timescales.
  • Supporting the transformation of new data / management information into Business as Usual delivery including supporting the development of data into the HMPPS Performance Hub where relevant to your area.
  • Supporting the wider work of the Custody Data Assurance team including but not limited to work on Incident Reporting System (IRS) data quality, wider HMPPS Performance Hub developments and user support.
  • Deputising for SEOs in the team as appropriate.

 Who you are

The HEO Custody Data Assurance lead will be expected to:

  • Have a good working knowledge of data assurance, with the ability to apply their knowledge and skills to new problems.
  • Have strong written, oral and interpersonal skills with the ability to explain complex technical data, concepts and practices to non-technical stakeholders.
  • Manage stakeholder expectations over time and anticipate future needs, dealing constructively with challenges and where appropriate adapting work programmes where requirements / circumstances change.
  • Take responsibility for their area of work, balancing resources, quality, timeliness of outputs including ensuring adherence to relevant standards.
  • Demonstrate leadership of their area, guiding the development of those they manage, acting as a technical mentor / coach, prioritising and delegating tasks in line with organisational objectives.

The following experience and skills will be required:

  • Stakeholder management and support skills
  • Confidence in presenting data
  • Ability to work at pace
  • Experience of identifying and improving data quality
  • Development and support of team members.
  • Ability to present complex information to others both verbally and in writing

The following experience and skills are desirable:

How to apply

Selection Process

If there is a high volume of applications, there will be an initial sift against the managing a quality service behaviour followed by all remaining candidates being assessed against the remaining behaviours (listed in the behaviours section). This usually takes two weeks, depending on the number of applications.

Those who make it through the initial sift will be invited to a Civil Service Success Profile interview. In the Civil Service we use Success Profiles to help us find the right person for the job. We will be using a mixture of methods to assess your abilities, strengths, experience, technical skills and behaviours. We highly recommend learning about Success Profiles and using the Situation, Task, Action, Result and Reflection (STARR) framework when structuring your answers.

The highest scoring candidates that pass the interview will be offered the roles. The whole process can take up to a month.


You will be assessed against the Civil service success profiles framework at interview stage:

  • Managing a Quality Service 
  • Changing and Improving
  • Making Effective Decisions
  • Developing Self and Others

Please also refer to the CS Behaviours framework for more details at this grade

Applicants invited for Interview 

You may be required to give a 5-minute presentation/test at interview. Details of this will be sent to those candidates who are invited for interview. 


The national salary range is £31,265 - £34,446, London salary range is £35,405 - £39,000. Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: