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Operational Delivery

County Court Bailiff x 9 (P) Midlands County Courts – 44631
£19,449 - £22,101
Multiple Locations


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

Candidates to be assessed at sift and interview on experience: CV and up to 750 word statement of suitability to cover: Making Effective Decisions, Managing a Quality Service and Communicating & Influencing.

Please see attached Candidate Information Pack and Day In the Life Of A Bailiff document. This will be part of the application and interview process.

Candidates are invited (via the pack) to attend a webinar on 09/06/2021 to explain more about the role.

Job Description


This is a uniquely satisfying yet challenging role that will require Bailiffs to deal sensitively with vulnerable individuals and to dynamically solve problems on their feet.  There are comprehensive guidelines and instructions to support bailiffs in complying with the relevant legislative requirements in a safe and effective way. You will receive comprehensive training in enforcement processes and safe working practices. 

Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met. 

Whilst you will be allocated to a specific office base, there will be a need for flexibility and to work on an ad hoc basis at other local HMCTS offices, to support delivery of exceptional customer service across the Midlands region.  

Due to the nature of the work, there is no set working pattern, but bailiffs are required to work some evenings and Saturday mornings as part of your working week.


As a Bailiff you will be required to travel to homes and businesses to:

•    The enforcement of civil warrants of control. This includes peaceful entry of premises to collect sums due, or to levy and potentially seize goods to be sold at auction to settle the debt
•    The enforcement of possession orders.  Bailiffs will attend premises to enforce eviction orders, and the orderly transfer of property back to the rightful owner
•    The service of legal documents, such as divorce petitions and non-molestation orders
•    Occasionally, bailiffs may also be required to arrest individuals on committal warrants, which includes the need to attend court and transport prisoners to and from prison. 
•    The role also requires bailiffs to spend time on administrative duties, such as planning routes, assessing risks, completing details and accurate records of activities, and updating case files

Key Accountabilities    

•    Removing goods where necessary to satisfy outstanding judgments 
•    Obtaining possession of properties, by way of an eviction, where it has been so ordered. 
•    Completing related paperwork and accurately receipting monies received.
•    Serving committal orders/warrants.
•    Serving Court documents personally.
•    Inputting data and responding to e-mails. 
•    Conveying prisoners to Court and attending in court when required.
•    General administrative duties
•    Processing of cash payments with regard to propriety and security of monies. 
•    Dealing with queries in person, by post and over the telephone.
Knowledge, skills and experience    3 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or experience in a similar role would be preferable.  There is some computer use (inputting, e-mails, for example) so computer skills to undertake work at the level required is also essential.

The nature of the bailiff role means that candidates must possess a valid entitlement to drive unsupervised in the UK, at the point of commencement of their duties.

Successful candidates will:

•Excellent interpersonal skills, enjoy interacting with colleagues, members of the public and  external stakeholders;

•Are flexible, adaptable and creative in solving problems and dealing with change;

•Are able to successfully perform a range of multi-skilled duties;

•Have a strong sense of personal ethics and integrity;

•Are able to confidently manage potentially difficult and challenging situations;

•Can demonstrate sound interpersonal, communication and relationship building skills and  thrive working as part of a team;

•Have leadership potential or demonstrated leadership ability;

•Think in an objective and analytical manner;

•Are robust at enforcing UK law whilst maintaining professionalism and sensitivity.

Problem Solving and Decision Making    The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Autonomy    Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met. 

How we will assess your application    Applications are invited through:

We will assess your application through a CV an up to 750 word personal statement using the following behaviours:
•    Making effective decisions
•    Managing a Quality Service 
•    Communicating and Influencing
Security    Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
People working with government assets must complete basic personnel security standard checks.

Additional Information

These are 9 roles based at the Midlands County Courts at Leicester, Northampton, Nottingham, Derby, Black Country and Birmingham.

Candidates for this role are required to hold a clean, current UK driving Licence.