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Communications / Marketing

Content and Campaigns Manager – HMPPS Communications – 57683
£36,049 – £47,591


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Content and Campaigns Manager – HMPPS Communications

Grade SEO/Band B

Permanent / Full time

Location: National

Job description   

We are looking for an exceptional communications professional to join the HM Prison and Probation (HMPPS) communications team in the Ministry of Justice. You will manage a creative team to deliver internal communications and contribute to wider team initiatives and campaigns.

Working to the Head of Campaigns and Content this role works to articulate the voice of HMPPS through consistent and clear editorial guidance, effective storytelling, planning and message management.

The role has two primary functions; to manage the HMPPS intranet and to help oversee the planning and delivery of our central staff-facing campaigns.

As editor-in-chief, the role is responsible for ensuring all information and content is brilliantly written in plain English, and explain our vision, values and objectives. You will also be responsible for working with teams from across the business to support their intranet content requests.

You will lead a team of editorial and content creators that together help bring the work of HMPPS alive and manage the intranet on a day-to-day basis.

This is a non-operational role, based nationally as part of the HMPPS Communications Group within the Ministry of Justice Communication Team, reporting to the Head of Content and Campaigns.

Following completion of a six-month probationary period, the post-holder will have a small team of direct reports.  

Key Responsibilities

  • Leading and managing the content team to ensure the HMPPS Intranet is updated daily with key messages and stories
  • Planning and managing a publishing schedule for the platform, and engaging with internal stakeholders and the wider team to ensure their content is published in a timely manner
  • Championing rigorous editorial standards and the use of plain English across the intranet platform. This includes being responsibility for managing our style guides and ensuring their implementation in all content
  • Leading a clear commissioning pipeline which ensures all content conforms to the golden narrative threads from the HMPPS and OneHMPPS communications strategies, and all agencies get equal billing
  • Responding to feedback and learning from internal evaluation mechanisms by addressing issues in content and guidelines as necessary
  • Ensuring delivery and production of corporate reports such as annual report, business plan, how HMPPS works and org charts. Including working with key directorates (e.g. finance) to ensure delivery of products to agreed expectations, timetable and budgets
  • Responsible for ensuring evaluation is up to date, as well as any ad hoc high priority requests are met, and presenting insight at monthly meetings
  • Working to the Head of Content and Campaigns to manage and deliver corporate campaigns.
  • Being an active and positive part of our team.

Application Deadline and Interview Dates

A written test will be conducted as part of the interview process

The test will be emailed to candidates before the interview.

Application closing date is 18 May at 2359 hrs

Interviews to be conducted June tbc

Competencies and Strengths

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing – Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact. Encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness. Ensure communication has a clear purpose and takes into account people’s individual needs. Share information as appropriate and check understanding. Show positivity and enthusiasm towards work, encouraging others to do the same. Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.
  • Working Together – Encourage joined up teamwork within own team and across other groups. Establish professional relationships with a range of stakeholders. Collaborate with these to share information, resources and support. Invest time to develop a common focus and genuine positive team spirit where colleagues feel valued and respect one another. Put in place support for the wellbeing of individuals within the team, including consideration of your own needs. Make it clear to all team members that bullying, harassment and discrimination are unacceptable. Actively seek and consider input of people from diverse backgrounds and perspectives. 
  •  Managing a Quality Service- Develop, implement, maintain and review systems and services to ensure delivery of professional excellence. Work with stakeholders to set priorities, objectives and timescales. Successfully deliver high quality outcomes that meet the customers’ needs and gives value for money. Identify risks and resolve issues efficiently. Involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements. Establish ways to find and respond to feedback from customers about the services provided.
  1. Developing Self and Others

Prioritise and role-model continuous self-learning and development. Identify areas individuals and teams need to develop in order to achieve future objectives. Support colleagues to take responsibility for their own learning and development. Ensure that development opportunities are available for all individuals regardless of their background or desire to achieve promotion. Ensure individuals take full advantage of learning and development opportunities available to them, including workplace based learning. Encourage discussions within and between teams to learn from each other’s experiences and change organisational plans and processes accordingly.

Salary, Working Arrangements & Further Information:


Existing civil servants on level transfer will retain their level of pay unless this is lower than the starting salary as outlined in MoJ T&Cs.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices, and requirements for particular working patterns will be accommodated wherever possible.

Further information If you have any queries about completing the application form, the terms of employment, the recruitment process or you need any further information about the vacancy you are encouraged to contact:

Level of security checks required   

Security Clearance (SC)

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You’ve been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.


The national salary is £36,049 - £41,095, London salary is £41,747 - £47,591. Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: