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Operational Delivery

Community Payback Supervisor – 47958
£22,924 - £28,200
Torquay

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We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Overview of the job

This is an operational role directly supervising work groups of offenders serving a community sentence. This may include driving service vehicles to transport people or equipment. The post holder will be responsible for all work site supervision tasks and will work with service users to ensure that all tasks are carried out to the best of their ability. This will include working alongside people to demonstrate good practice as necessary.

Summary

The post holder will work on varied projects that involve practical tasks that should be seen by the public to be a credible punishment providing reparation to the community. The post holder will exercise appropriate authority to maintain discipline and good behaviour within working groups, alerting the relevant staff to any infringement of discipline or behaviour.

The post holder will contribute towards the rehabilitative potential of the sentence and will support some service users to gain employment skills through a positive work experience with the opportunity to gain vocational or skills-based training.

Staff are expected to contribute towards review and evaluation of all aspects of service delivery and to contribute towards a culture of continuous improvement.

Post holders may be required to undertake weekend working as part of their normal pattern of working. The work may involve working alongside volunteers or staff from partner organisations.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Conduct Pre-Placement Unpaid Work Induction sessions
  • Conduct a start of the day ‘tool box’ talk to ensure all service users understand the task at hand and safe working practice and motivate and support service users to complete their Order
  • Follow work directions within the project placement file
  • Ensure Health & Safety procedures are followed, alerting the relevant staff to any risk, ensuring that any associated paperwork is completed accurately and on time as required, including contributing to the review of placement risk assessments.
  • Ensure that appropriate tools, equipment and supplies are available in accordance with local procedure and that instructions for safe use are followed by service users
  • Conduct a dynamic risk assessment to ensure all hazards are noted and managed
  • use pro-social and other motivational techniques to ensure that service users complete the work assigned in a disciplined and well-behaved manner
  • Monitor the attendance of service users allocated to agency placements and promote successful completions.
  • Maintain all service users’ records in accordance with organisational requirements ensuring that all information is updated onto the case management system in a timely and accurate manner.
  • Work towards accreditation as a work place assessor or deliver training assessments for selected service users within the supervised work group to provide enhanced learning opportunities.
  • Contribute towards promoting Community Payback with colleagues, external agencies, Sentencers and the public.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

Behaviours

  • Managing a Quality Service
  • Working Together
  • Communicating and Influencing

Essential Experience

  • Evidence of commitment to team work
  • Effective inter-personal skills with the ability to supervise people constructively while maintaining authority
  • Evidence of problem-solving within a workplace or similar environment
  • Knowledge of safety at work, public protection and risk of harm in all aspects of work

Technical requirements

  • Basic knowledge of First Aid and willingness to undertake further training
  • IOSH L3 or equivalent and a willingness to attend further training
  • Driving Licence – Category D1 Minibus
  • Willing to achieve and maintain L3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent

Ability

  • Ability to model pro-social attitudes and behaviour to service users
  • Good written communication skills

Additional Information

The Torquay Community Payback team is part of the wider Devon & Torbay CP team. The Torquay team covers the whole of South Devon.

The successful candidate will join a well- established team of 5 other staff 2 placement coordinators working in offices and 3 other CP Supervisors .  The successful candidate will have their base in Torquay but will work on CP projects in the surrounding towns/villages.  They will work closely with a dedicated CP placement coordinators and CP supervisors.

Working Arrangements & Further Information

Standard working hours are 37 hours per week excluding breaks which are unpaid. 

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after ten years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).  Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);

2- To Ministry of Justice Resourcing (resourcing-services@justice.gov.uk);

3- To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.