Are you OK with cookies?

We use small files called ‘cookies’ on jobs.justice.gov.uk. Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?

Programme and Project Management

Communications and Engagement Manager – 50628
£36,049 – £47,591
National

Apply BACK TO SEARCH

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Background:

The courts and tribunals in England and Wales have been allocated unprecedented funding of almost £1billlion. This will enable HM Courts & Tribunals Service, working in partnership with the judiciary, to create a system that is proportionate and accessible and that better meets the needs of the people it serves. This is the most ambitious programme of its kind anywhere in the world. Reform aims to reduce cost and increase confidence of the judiciary, delivery partners and stakeholders in the justice system whilst delivering benefits both to HMCTS and to the taxpayers. As we move into the final phase of reform delivery, the focus shifts from design and build to implement and embed. Reform will impact on almost every role, person and system across HMCTS and the scale of change is significant. As a result, we need to reset our organisation to put us in the best shape to support implementation and deliver our reform benefits.

The Portfolio Implementation team is part of the Strategy and Change Directorate. We are an enthusiastic, high performing and caring team. We pride ourselves in living our organisational values and have a strong wellbeing ethos. The team will play a key role in this phase of reform delivery, managing a ‘Single Portfolio Implementation Plan’ and monitoring change load across the whole organisation. The team will develop the longer-term strategic implementation approach to the future organisational model and oversee the implementation change resource in operations. Communications and engagement through all aspects of the Reform Programme is crucial to success. Creating a communication and engagement strategy to reach out to a wide variety of stakeholders and ensuring it is tailored at the appropriate level will be central to the role, as will timely updates. The Portfolio Implementation Communications and Engagement manager will lead the staff engagement approach for the portfolio, overseeing the engagement plan to ensure consistency, alignment and cohesion in cross- Portfolio communications. The manager will also oversee the effective planning of all -staff ‘One Conversation’ communications, working alongside a wide range of stakeholders including, but not limited to, the central Communications team, Programme and Operational representatives, regional Business Change leads, HR, Judicial Office and DTUS (Departmental Trade Unions).

As part of the Strategy and Change Directorate you will be at the forefront of creating and implementing change in our world-leading justice system. The Programme is ambitious, and we need resilient, innovative, resourceful and adaptable people, with the ability to work alongside others and autonomously, to make it happen. 

Key Responsibilities:

  • Leading the staff engagement approach for the portfolio – overseeing the engagement plan to ensure consistency, alignment and cohesion in cross- Portfolio communications.
  • Plan effective and timely all -staff ‘One Conversation’ communications with a wide range of stakeholders including, but not limited to, the central Communications team, Programme and Operational representatives, regional Business Change leads, HR, Judicial Office and DTUS (Departmental Trade Unions.
  • Manage or escalate risks and issues pertaining to staff, Judicial Office and Trade Union engagement communications, reporting to Boards, when required.
  • Manage ‘Lessons Learnt’ in relation to communications, ensuring lessons are used to improve future actions, ensuring continuous improvement.
  • Hold stakeholders to account for delivery of their communications remit as agreed in the Roles and Responsibilities document (RACI.)
  • Manage the central Implementation team’s key messages on the intranet / organisation website.
  • Working with senior managers in the central Implementation team to respond to reports by the Public Accounts Committee, Government Internal Audit Agency or other external stakeholders.
  • Line management responsibilities.

Other duties:

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Location of Post:

The successful candidate/s will be required to travel to London, however base location can be flexible. Travel to other HMCTS sites may also be required as part of these working arrangements. In line with the department’s policies, travel and subsistence and, where appropriate, overnight accommodation will be available in line with organisational policies.

Essential Skills, Knowledge and Experience:

We are looking for candidates with a proven track record in the following:

  • A strong communicator, able to influence stakeholders and communicate messages clearly to a range of audiences at all levels – both verbally and in writing
  • Experience working in a communications role/environment, preferably on Employee Engagement
  • Knowledge and understanding of communications tools and techniques
  • Senior stakeholder and relationship management, preferably within Central Government
  • Strong writing, editing, proofreading, layout and design skills

 

Desirable Skills, Knowledge and Experience:

  • Awareness or knowledge of Benefits Delivery
  • Awareness or knowledge of Trade Union discussions

Application Process:

To apply for this position please complete the online application form, ensuring you submit the following two application documents:

  1. An up-to-date copy of your CV which details your experience and achievements.
  2. A 500-word statement of suitability which demonstrates your suitability against the Key Responsibilities and Essential Skills, Knowledge & Experience outlined above.

If selected for interview, you will be tested against the following Success Profile Behaviours (Level 3):

  • Communicating and Influencing
  • Working Together
  • Leadership
  • Changing and Improving
  • Making Effective Decisions

If selected for interview, please note that these may be held via video conferencing.  The Success Profile Behaviours (Level 3) listed above will also be tested / assessed at interview:

Further information on Success Profiles and required standards for this post (Level 3) can be found at:

https://www.gov.uk/government/publications/success-profiles        

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

Terms & Conditions:

Fixed Term Appointment

This appointment will be made on a fixed term basis, due to the time limited nature of the Reform Programme.

For existing civil servants, whilst the role itself is time limited, at the end of the fixed term period, you will retain your permanent status but will be placed on the re-deployment register.  Successful appointment on promotion will secure this grade on a permanent substantive basis.

Secondments and loans will be considered on an individual basis.

Flexible working options

HMCTS offers a flexible working system in many of its offices.

Job Sharing and Reduced Hours

All applications for job sharing or reduced hours will be treated fairly and on a case by case basis in accordance with the MoJ’s flexible working policy and equality policy.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

HMCTS offers a range of Benefits:

Annual Leave

Generous allowances for paid holiday starting at 25 days per year and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts is calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

HMCTS is committed to staff development and offers an extensive range of training and development opportunities.

Reward & Recognition Scheme

Potential to secure up to £2,500 per financial year from individual / team awards for exceptional performance

Employee Discount Scheme

Provides discounts and offers for many high street and bespoke retailers

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Salary

£36,049 - £47,591 Your salary will depend on your base location

Additional Information

Application Process:

To apply for this position please complete the online application form, ensuring you submit the following two application documents:

  1. An up-to-date copy of your CV which details your experience and achievements.
  2. A 500-word statement of suitability which demonstrates your suitability against the Key Responsibilities and Essential Skills, Knowledge & Experience

Location of Post:

The successful candidate/s will be required to travel to London, however base location can be flexible. Travel to other HMCTS sites may also be required as part of these working arrangements. In line with the department’s policies, travel and subsistence and, where appropriate, overnight accommodation will be available in line with organisational policies.

Working Arrangements & Further Information

For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.

The national salary range is £36,049 – £41,095 London salary range is £41,747- £47,591. Your salary will be dependent on your base location

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.