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Commercial Manager – Commercial Business Partnering – 48568
£36,049 - £4,510,241,747


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

About the Department

The Ministry of Justice (MoJ) is a major government department, at the heart of the justice system. Responsible for courts, prisons and probation services, we work to ensure sentences are served and offenders are given rehabilitation opportunities to become law-abiding citizens.

The Ministry of Justice (MoJ) has one of the largest and most complex spend profiles in central government. The Commercial and Contract Management Directorate (CCMD) is responsible for coordinating procurement and contract management across the MoJ, its agencies and non-departmental public bodies.

The MoJ spends £3.5bn a year and manages over 1,000 active contracts, all of which are sourced and managed by CCMD. We are running some of the most groundbreaking programmes such as Prison Reform and Her Majesty’s Courts and Tribunal Service Reform. The scope of our contracts ranges from building, maintenance and the operation of Prisons, Courts and Young Offender establishments through to food for prison dogs. The directorate also buys and manages contracts for feeding up to 80,000 prisoners, the secure escorting of prisoners from numerous establishments based around the country and translation services.

CCMD is organised into category teams, each with an interesting portfolio of contracts and diverse customers and suppliers to manage. We also have systems, programme management office, supplier relationship and risk management teams who work across all areas.


Rehabilitation – Probation Services

The Probation Services team within the Ministry of Justice’s Commercial & Contract Management Directorate – part of the Government Commercial Function – lead the end-to-end commercial lifecycle management for all outsourced probation services.  As part of this we have established the largest dynamic purchasing system in the public sector to cover a suite of core rehabilitation services. 

This role within the Probation Services team provides an excellent opportunity to develop your commercial skillset in a fast-paced environment, whilst contributing to the delivery of a high-profile service aimed at reducing reoffending in our society.

We are seeking an individual who will have a desire to take ownership and bring new ideas, with a commitment to continuous improvement, collaboration and knowledge sharing.

Key Responsibilities

Leading or assisting specific regional areas to secure additional commissioning requirements (direct award, LTR, below OJEU thresholds, co-commissioning) which includes pre-procurement activity, requirements definition, business case development.

Leading or assisting stakeholder management activities and supporting Commercial Business Partner on commercial issues and queries including but not limited to:

  • Provision of commercial contract management expertise to stakeholders;
  • Assisting colleagues with change control processes and financial validations;
  • Assisting colleagues with supplier exit and transition management;
  • Assisting with co- commission planning for specific regional areas;
  • Development of SFC (Short Form Contracts), SLA [ Service Level Agreements] and MOU [ Memorandum of Understanding];
  • Co-ordination of commercial delivery to stakeholders and support in defining commercial requirements to meet the needs of the stakeholders;
  • Ensuring compliance with governance, legislative and policy requirements as appropriate; and
  • Possible Line management of 1-2 staff.

Person Specification

Essential Criteria:

  • Delivery and management of contractual agreements;
  • Experience of operating in a multi-faceted commercial environment;
  • The ability to successfully influence senior internal and external stakeholders;
  • The ability to use your judgement to take a considered approach to situations and tasks;
  • Experience of seeking out and analysing information based on the best available evidence;
  • Excellent written and oral communication skills; and
  • You will be a team player who leads by example.

 Desirable Criteria:

  • Awareness of public sector procurement legislation including EU Rules and UK interpretations;
  • Understanding of Probation Services in England and Wales;
  • Working knowledge of Procurement Systems, e.g. Oracle (ERP) and/or Jaggaer (Bravo);
  • Contract Management experience; and
  • The ability to drive improved outcomes by influencing and developing the market.


Candidates must have one of the following or a willingness to work towards gaining the appropriate qualification.

  • Member of a relevant professional body, e.g. CIPS, IACCM or similar

Success Profile


We will assess your suitability for this role against the Government’s published Success Profiles.  For this role these are:

  • Behavioural: Making Effective Decisions, Delivering at Pace, Communicating and Influencing
  • Experience & Technical: CV, Statement of Suitability and Technical Presentation

An initial sift will be performed on your Statement of Suitability and CV against the essential criteria listed above.  In the event of a high volume of applications, the Statement of Suitability will solely be used to identify evidence of the essential criteria.

If successful, you’ll be invited to an online interview where you’ll give a presentation on a set topic to a senior stakeholder followed by interview questions based on the behavioural profile above.

Technical Skills

Technical skills will be assessed during a presentation you will be asked to give at the interview stage these include:

  • Procurement
  • Contract management


Areas of experience that we’ll assess during the selection process may include:

  • Experience of managing commercial aspects such as contracts, SLA, KPI’s;
  • Evidence of excellent stakeholder management experience and supportive people management skills; and
  • Evidence of having worked in a commercial environment in either a category, sourcing, or contract management role.

Additional Information

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail;

2- To Ministry of Justice Resourcing (;

3- To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.