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Commercial Manager – 72123
£37,683 – £48,067


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

About the Department

MOJ is one of the largest government departments, employing around 70,000 people (including those in the Probation Service), with a budget of approximately £9 billion. Each year, millions of people use our services across the UK – including at 500 courts and tribunals, and 133 prisons in England and Wales.

What we do

We work to protect the public and reduce reoffending, and to provide a more effective, transparent and responsive criminal justice system for victims and the public. We are also responsible for the following parts of the justice system:

•    courts
•    prisons
•    probation services
•    attendance centres

We also work in partnership with other government departments and agencies to reform the criminal justice system, to serve the public and support the victims of crime. We are also responsible for making new laws, strengthening democracy, and safeguarding human rights.


•    A prison and probation service that reforms offenders
•    A modern courts and justice system
•    A Global Britain that promotes the rule of law
•    A transformed department that is simpler, smarter and more unified

Further information can be found at
Job Profile

Job Title / Group / Directorate

Commercial Manager

Reports To

Chantelle Harrison 

Location & Terms of appointment

This is a permanent post based in London (10 South Colonnade); Leeds (5 Wellington Place); Manchester Civil Justice Centre; Liverpool; Nottingham; Birmingham; Newcastle or National (Notional base at nearest MOJ site to individual’s home). For locations other than London, Leeds or Manchester, the contractual location is a notional one and it is expected that the individual will be working from home almost exclusively. For all other locations, remote and flexible working arrangements are available and subject to agreement with your line manager. 

Salary and Grade

This post is SEO.

New entrants to the Civil Service will be expected to join on the minimum of the pay range.  

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules. 


CCMD is organised into category teams, each with an interesting portfolio of contracts and diverse customers and suppliers to manage. We also have systems, programme management office, supplier relationship and risk management teams who work across all areas.

Role Purpose  

The candidate will be responsible for managing a portfolio of contracts, which may cover one or more of the following contracts: Language Services, Publications, Court Reporting and Transcription and Financial Transaction Processing. This will involve managing the end to end commercial lifecycle, including defining requirements, procurement and contract management.

Main Activities / Responsibilities

The job holder will be required to undertake the following duties and responsibilities:

•    Analysing the market, spend and performance data and presenting this to support commercial activity and reporting requirements.

•    Leading contract implementation and management activity, working closely with stakeholders to deliver mobilisation, performance management, contract variation, negotiation and exit activity.

•    Strategy development at contract level, using business acumen and market insight to drive commercial opportunities to deliver continuous improvement, value for money and/or savings.

•    Leading on collaborative commercial opportunities, working with other government departments.

•    Supporting the Senior Commercial Manager and leading on activities which support the development of category management procedures, tools and ways of working.

•    Ensuring compliance with governance, legislative and policy requirements as appropriate.

Person Specification:

The post holder must be keen to learn and able to demonstrate experience in the following areas:

Essential Criteria:

•    A proven track-record delivering contract management and/or procurement in a commercial environment
•    Strong business acumen and ability to show evidence-based decision making
•    Excellent communication (written and oral) and influencing skills
•    Excellent stakeholder management skills
•    Relevant commercial experience

Desirable Criteria:

•    Awareness of public sector procurement legislation including EU Rules and UK interpretations
•    The ability to drive improved outcomes by influencing and developing the market


•    Candidates must demonstrate a willingness to work towards gaining an appropriate qualification (eg. CIPS, IACCM or similar).

Selection Process

Initial Sift:

Your application will be assessed against
•    The essential criteria listed above
•    Experience in dealing with conflicting priorities
•    Yours examples provided for the behaviour “Working Together”


You will be assessed against past examples of when you’ve demonstrated the following behaviours to the level of this role:

1.    Working Together
2.    Communicating and Influencing
3.    Developing Self and Others
4.    Managing a Quality Service

Please see Civil Service Success Profiles for more details: Success Profiles – Civil Service Behaviours (

You will be assessed against these technical skills during the interview process by exploring hypothetical scenarios to test your knowledge and ability:

1.    Dealing with multiple requirements
2.    Dealing with conflicting priorities


The national salary range is £37,683 - £41,506, London salary range is £43,647 - £48,067. Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: