Are you OK with cookies?

We use small files called ‘cookies’ on on Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?

Administration / Corporate Support

Commercial Administration Officer – 45927
£22,566 - £26,901


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

Grade: Band  D  (£22,566  –  £26,901  Manchester  Hotspot  Salary)  Please note any new entrants into the civil service will start at the bottom of the advertised banding scale. If you hold a certificate of competence in procurement and supply (CIPS) you will be entitled to an annual allowance of £1,500. If you hold Membership of the Chartered Institute of Procurement and Supply (MCIPS) you will be entitled to an allowance of £4,000 annually. 

Building/Site:  National but frequent travel to Redfern Building, Redfern Street, Manchester, M60 0AE will be required post July 2021 

About the Role 

The Ministry of Justice (MoJ) serves the public by upholding the rule of law, and by delivering an efficient, fair, timely and effective justice system in which the public has confidence. 

  • We enforce the decisions of the court: we punish offenders and work to reduce reoffending. We prevent victims by changing
  • In partnership with an independent judiciary, we run the courts and tribunals service, helping individuals, businesses and families resolve their
  • We protect vulnerable members of society and children and help to ensure victims of crime get
  • We provide legal aid and advice for those cases where it is
  • We develop policy on all aspects of law and justice, both domestically and internationally, helping to build a legal and rights framework that is clear and proportionate and that commands confidence around the 

The Ministry of Justice is a major government department, at the heart of the justice system. Responsible for courts, prisons and probation services, we work to ensure sentences are served and offenders are given rehabilitation opportunities to become law-abiding citizens. 

The Commercial and Contract Management Directorate (CCMD) manages over 1000 active contracts and spends £3.5bn a year and is crucial to the successful delivery of prison and court reform programmes. It provides procurement and contract management activities across a wide range of categories, ensuring value for money agreements are in place for wider MoJ staff to source goods and services from.

Rehabilitation Services portfolio 

Within our accessible and lively city centre base in Manchester, we have an expanding sourcing and category management function, we lead a broad range of high-profile categories, including: 

  • Transforming Rehabilitation
  • European Social Fund
  • Prison Resettlement Services and National Probation Service Contracts 

We are seeking individuals who have a desire to take ownership, bring new ideas for continuous improvement and act passionately as part of a growing team. 

Key responsibilities 

  • Maintenance and updates to the relevant commercial systems, such as the Bravo eSourcing portal, SOP, Internal Trackers, Find A Tender and Contracts Finder
  • Managing P2P processes for the category from processing requisitions to placing orders
  • Monitoring team inbox, management and development of team processes
  • Assessing actions that need to be taken to support the team, supporting commercial team members and carrying out instructions
  • Managing IT requests for the team
  • Arranging and booking meetings. Document management (drafting agendas for meetings, sending key documents on behalf of team members)
  • Resolving business and supplier enquires by telephone and email
  • Managing the production of MI reports for a range of internal and external stakeholders
  • Managing sensitive information in a confidential manner
  • Working with Commercial Administrative Officers across the Directorate to standardise processes, and report and implement lessons learned and best practice
  • Improving processes and data management 


The post holder must be keen to learn and demonstrate experience in the following areas: 


  • An ability to plan, organise and manage your own time effectively
  • Excellent verbal and written skills, with an ability to communicate with clarity and confidence to a wide range of stakeholders
  • Competent with Microsoft Office programmes such as Outlook, Word and Excel 


  • Experience of analysing data and presenting this in a clear and user-friendly format
  • Knowledge of procurement tools, techniques and
  • Exposure to iProcurement Systems, e.g. Oracle or 


The Civil Service Success Profiles Framework sets out standard skills, knowledge and behaviours that all civil servants are expected to meet. You will be required to provide evidence of the following competencies at level 2: 

  • Communicating and Influencing
    • Communicate purpose and direction with clarity, integrity and enthusiasm
    • Respect the needs, responses and opinions of others
  • Seeing the Bigger Picture
    • Understand how your role fits with and supports organisational objectives
  • Managing a Quality Service
    • Ability to organise own workload effectively and adapt to changing priorities
    • Builds productive relationships and shares knowledge, information and learning
    • Communicates with confidence in both written and verbal forms
  • Changing and Improving
    • Seeks feedback from customers and/or suppliers and uses this to improve services
    • Uses own initiative to identify and implement opportunities for improvement

Additional Information

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail;

2- To Ministry of Justice Resourcing (;

3- To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.