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Senior Leadership

Change Lead – 60266
£54,599 – £69,666


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Overview of the job 

The role of a Change Lead is responsible for developing or influencing the strategic direction for the directorate, and the initiation, leadership and implementation of key  directorate focused/owned change initiatives and priorities. These are strategic roles involving establishing, managing and implementing a range of change programmes and projects usually in support of wider change programmes within HMPPS. These programmes and projects will typically be large, complex and high profile, and will be deliverable over significant periods with substantial business impact within the organisation.

Change Leads will act as an internal consultant and will need to work closely with other relevant functions, stakeholders (including trade unions) and colleagues in order to progress activities and deliverables, but will also be responsible for leading specific projects and matrix management of project resources. They will need to be able to influence our future directorate service.

Team members will need to be highly capable, innovative, flexible, driven, highly organised, be able to see the bigger picture and have a high level of energy and attention to detail. They will need to be able to radar scan, quickly understand and scope issues and requirements, set direction and lead others to drive change. 

Delivery to the relevant function and overall organisation will be in a way that is cost effective, efficient and delivers benefits to HMPPS as well as the MoJ and Civil Service. You are likely to be working on a number of different projects at any one time so the ability to multi-task within tight timeframes will be essential.  A relevant generalist background would be advantageous although individuals with specialisms will also be welcome. An ability to develop collaborative working relationships quickly and effectively lead matrix working arrangements and structures will be a must.

The role reports to the Head of Organisational Change and will have line management responsibilities for a number of Change Delivery professionals working in a complex delivery environment.

This is a national post. The job holder will be required to spend time in HQ and elsewhere as needed. This may result in a dual workplace situation. The post is nonoperational.


The purpose of the role is to lead the development, planning and implementation of effective programmes, directorate initiatives and projects that support the delivery of the directorate Strategic Priorities within HMPPS and directorate Business Plans.


•        Development and influencing strategic direction for directorate working effectively with senior internal and external stakeholders (normally at Director/Deputy Director/Head of Group or Function level) to do so.

•        Leading the successful delivery of priority directorate projects (including those that are components of wider HMPPS projects or programmes), identifying and managing high profile risks and issues, as well as robust and effective project management.

•        To identify, manage and seek resolution to strategic, scope and resource issues.

•        To lead project delivery including matrix management of workstream leads, project resources and other directorate functional experts to ensure plans are delivered to time and within cost and quality requirements.

•        Able to be flexibly deployed on other priority projects or work areas at short notice, and be able to make a significant contribution to delivery.

•        Will be required to be responsible for coordinating people resources within HMPPS and across the wider MoJ directorate to achieve project aims.

Responsibilities, Activities and Duties 

The job holder will be required to carry out the following responsibilities, activities and duties: 

Responsible for leading a number of priority focused projects (at any one time) involving a range of functions/activities, structures and key stakeholders.


•        Development or influencing the strategic direction for the directorate, requiring an understanding of overarching organisational and directorate priorities and how the portfolio of projects combines to contribute to the overarching directorate and business strategies.

•        Responsible for leading the successful delivery (to required quality standards, timescales and within agreed resources) of priority projects. This requires robust and effective planning and subsequent monitoring of plans as well as effective risk management, and will routinely involve reallocation of resources in supporting priority work.

•        Responsible for ensuring comprehensive and effective project plans and associated documents are in place to control and track the successful delivery of HMPPS directorate Strategic Priorities.

•        Resolution of any identified strategic, scope, planning or resource issues, and where appropriate escalating options and recommendations for resolution of complex and high impact issues to the HMPPS directorate Executive SMT.

•        Able to identify the critical path/s for any projects or work and provide solutions which could affect the achievement of any deliverables on the critical path.

•        Able to design and implement appropriate governance forums and products that enables monitoring and control of directorate programmes and projects, and which inform overarching reporting against business plans, to the HMPPS directorate Executive SMT, and the HMPPS directorate Director’s bi-laterals with the Chief Executive Officer.

•        Responsible for anticipating issues and problems, and where necessary intervening (including taking responsibility for directly producing project deliverables) to prevent slippage or failure to meet key milestones.

•        Required to understand and find solutions to complex and unclear problems often involving conflicting views and requirements, and which have no predefined solution.

•        Able to be flexibly deployed on other priority projects or work areas (to contribute to or to trouble-shoot) where capability gaps or significant risks, issues or slippage is predicted or occurs, often at short notice and alongside existing priority deliverables.

•        Required to work effectively with senior internal and external stakeholders (normally at Director/Deputy Director/Head of Group or Function level) to influence strategic direction.

•        Required to matrix manage workstream leads, project resources and other functional experts to ensure plans are delivered to time and within cost and quality requirements.

•        Required to consult and negotiate directly with Trade Union representatives at a national level on behalf of priority projects. This involves the ability to build appropriate relationships with union representatives consistent with the HMPPS ER Leads.

•        Responsible for representing HMPPS and MoJ directorate at various internal and external directorate and broader change programme forums.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.


•        Seeing the Big Picture

•        Changing and Improving

•        Making Effective Decisions

•        Working Together

•        Managing a Quality Service

•        Delivering at Pace


•    Professional understanding of the relevant complex issues requiring an appropriate CIPD qualification and/or extensive professional/specialist knowledge and experience.

•    Experience of using recognised project management techniques.

•    Ability to lead and influence large groups of stakeholders, matrix managing a mix of internal and external stakeholders to deliver successful outcomes.

•    Experience of identifying and implementing continuous improvement in relevant practices.

•    Detailed knowledge and understanding of the relevant Operating Models and Shared Services processes.


The national salary range is £54,599 - £65,518, London salary range is £56,871 - £69,666. Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.


Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment


-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service  (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers


HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles


-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: