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Human Resources

Change Delivery Portfolio Lead (HM Prisons) – 60314
£60,504 – £76,000


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

The Department

The Ministry of Justice is one of the largest departments across Whitehall with a high profile, fast-paced and complex delivery and reform agenda. Our vision is to deliver a world-class justice system that works for everyone in society.

The role of the Ministry is to protect the public and reduce reoffending, and to provide a more effective, transparent, and responsive criminal justice system for victims and the public. We will achieve this by improving public safety, reforming prisons, probation, and youth justice to build a system that delivers swifter access to justice with increased certainty for all citizens whatever their background.

For more information on who we are and what we do, please visit:

People Group

The role of People Group is to support the organisation and its 85,000 people by enabling our colleagues to work to their full potential.

We operate as a cluster of HR services working seamlessly to provide expert support, advice and delivery throughout the employee lifecycle. From the time people join the organisation, to the point at which they leave, we strive to make a positive contribution to their work experience. We want everyone who works for the Ministry of Justice to feel confident in their skills, ambitious for the future and fulfilled by their work and relationships with their colleagues

Our aim is to develop a safe space, allowing you to be creative in a challenging and stretching environment which supports you to reach your full potential. As we as delivering against your delivery objectives, you will be encouraged to play an active role in cross-team and wider People Group corporate activities as well as taking time to concentrate on your continuing professional development. 

Our HR and people services cover MoJ HQ, our Arm’s Length Bodies, Prison and Probation Services.

Change Delivery

We support the department to develop organisational change strategies that deliver sustained behavioural and cultural change outcomes. We work closely with business leaders to ensure that the people focus is central and fully embedded within all change plans and initiatives. The service comprises three key people change areas:

• change consultancy and delivery which will assess and prioritise the level and type of people change support required, agree and manage resources, ensure the connection to the Ministry’s strategic objectives is maintained, where applicable, manage the change delivery and end to end customer experience.

• change management portfolio which will understand and oversee demand and commissioning, monitor delivery, track outcomes and benefits, review and report on activity, identify and connect systemic people change impact, forecast the volume of people and organisation change and co-ordinate all documentation and best practice.

• change capability which will work in partnership with People Group HRBPs, colleagues across the Project Delivery Profession and change leads to enhance the capability of business units to deliver change confidently.

Reporting to the Divisional Director, this is a senior leadership role where you will work closely you’re your colleagues each responsible for a customer portfolio. You will be expected to develop and drive our people and organisational change approach, consolidate and build the team, develop and market the service and deliver on some of our key change programmes. The team is supported in delivery by the Portfolio and Business Support Teams. 

The team has recently embarked on a team-wide change programme that will ensure we have the right capability, culture, systems and tools to meet the future demands of the Ministry. This programme is being led by the SLT and you will be expected to play an active part in developing the future of Change Delivery and championing its objectives.

The Role

The People Change Portfolio Lead is a key strategic role, providing direction on the people elements of our high profile, complex change initiatives across the Ministry. Acting as a trusted advisor and Change Partner for HM Prisons, the role is responsible for a portfolio of projects. You will lead, shape and enhance our approach to organisational change that maximises business outcomes by putting people at the centre of the change agenda to accelerate the adoption and delivery of associated benefits.  

The People Change Portfolio Lead operates at a senior level with a high degree of autonomy and accountability for a significant portfolio of changes across several business areas.  The role is responsible for shaping and delivering change strategies and solutions for anything from several small or bespoke projects to leading large, complex cross-organisational change programmes.  It is an influential role, working in collaboration with senior leaders up to and including Exco level, to challenge, coach and advise on the direction and expected outcomes of their people reforms, so your decisions have wide ranging impact across our business. 

As a member of the People Change Delivery senior leadership team, you will be responsible for embedding new approaches and ways of working, enhancing People Group’s reputation and credibility for delivering change, building our capability. We operate a mixed approach of both direct line and assignment managed teams to ensure we meet demand and give our people the opportunity to build their knowledge and capability.

Responsibilities, Activities & Duties:

Leadership & Delivery Management 
Provide visible and strong leadership, thinking strategically to apply knowledge and professional judgement and using business and behavioural insights to influence the direction of change with senior leaders and customer boards.  

Regularly provide pragmatic advice and expertise on complex, high profile and highly sensitive change issues, often with conflicting priorities and during significant delivery challenges. 

Navigate complex political and ambiguous landscapes to develop robust change strategies and plans. Ensuring appropriate and proportionate project management disciplines are in place to identify and manage connectivity to achieve the strategic benefits.

Lead a multidisciplinary team of change and HR practitioners gaining their trust by building an inclusive and supportive team culture that values the opinions and contributions of all. Provides a safe and dynamic environment that promotes innovation and challenge and where you use coach staff to support their development and improve performance.

Work as part of Change Delivery and People Group’s senior leadership teams to provide insight, guidance and direction that continuously improves the service and develops the potential within our people and themselves.

Financial and Business Planning   

Contribute to Divisional resource management for both the portfolio and individual projects, including managing resources; ensure business cases evidence investment costs and potential savings to support the case for change; undertake all necessary procurement and approvals.  

Develop business and personal objectives to support annual business planning cycle, managing risk and reporting on progress and delivery.

Stakeholder and Communications Management   

Act as a trusted advisor to senior stakeholders to build and maintain these relationships to ensure Change Delivery can influence early thinking and shape plans to ensure people are factored into change decisions. Capitalise on this position to understand and manage future demand for our service.

Enhance and embed the Change Delivery offer and operating model by strengthening links and learning with Project Delivery Profession, HRBP Teams and Expert Centres to define and build change capability within MoJ. Work in partnership, ensuring a collaborative approach draws in expertise from across People Group and beyond.  

Shape and lead the change approach in a way which maximises employee engagement with the projects and drives faster adoption of cultural and behavioural reforms.  

Behaviours & Strengths (for Recruitment/Success Profiles):

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience. Please refer to the Civil Service Success Profile guidance to find out more about each of the elements for the grade to which you are applying.

Application stage:

At application stage, candidates are asked to provide:

  • A CV of no more than 2 pages setting out your skills, career history with key responsibilities and achievements and any qualifications you may have relevant to the role.
  • A supporting statement setting out how you meet the essential knowledge, experience and skills set out in the job advert (1000 words max).

Giving examples rather than just saying you’re experienced with a certain requirement will strengthen your statement and enable the sift panel to understand more about your suitability for the role.

In the event of a high volume of applications, the initial sift will be undertaken using your supporting statement and assessed against the essential criteria. Candidates who pass the initial sift will be progressed to a full sift against all the elements listed above.

Interview stage

Candidates successful at sift will be invited to an interview where you will be assessed on your demonstration of the behaviours set out below at Grade 6 level, one of which may be assessed through a short presentation (topic and title will be issued when invited for interview). in addition to strengths relevant to the role (not shared in advance).

  • Leadership [Lead Behaviour]
  • Communicating and Influencing
  • Working Together
  • Making Effective Decisions

Candidates will also likely be asked to give a short presentation at interview to assess the Leadership behaviour, the details of which will be released with the sift scores to those invited to interview.

Interviews will be held via video utilising Microsoft Teams. Further details and instructions will be provided closer to the scheduled interview date.

Essential Knowledge, Experience and Skills:

Candidates must possess the following:


A qualification in, or significant practical experience at a senior level in either a HR, Project or Change Manage discipline.

[CIPD, APMG Change Management Practitioner, PRINCE 2, Managing Successful Programmes and/or Project Leadership Programme] 

Experience leading teams to manage and deliver the people elements of organisational, cultural and behavioural change. 

Strong evidence of visible delivery leadership, building confident senior stakeholder relationships in a complex, fast paced change environment with conflicting priorities. 

Experience of navigating ambiguous requirements, adapt to changing circumstances and adverse situations whilst remaining calm, reassuring others and maintaining performance.   

An expert in interpersonal and communication skills with a proven track record of establishing and building strong, collaborative and productive relationships across organisational boundaries.   

Strong demonstration of influencing change and making effective strategic decisions that affect multiple services or business areas, at pace and in consultation with stakeholders.   

Excellent leadership skills with the ability to develop and lead an inclusive, high performing, and professional change team. 

Security clearance required:

Minimum Eligibility

All candidates are subject to BPSS security and identity checks prior to taking up post

All external candidates new to the Civil Service are subject to 6-month probation.


The national salary range is £60,504 - £72,000 London salary range is £63,866 - £76,000. Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: