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Legal Services

Caseworker Officer – 44728
£30,124 - £33,902


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

This caseworker role will lead a small team of caseworkers dealing with Probation Service litigation based within a central Probation litigation and inquests team. The location is flexible however travel to Croydon and other parts of the country will be required occasionally.

Overview of the job

The role requires the management of casework systems which will include: drafting responses to correspondence, compiling information for ministerial submissions and litigation, and research on policy matters. They will provide monitoring of day to day delivery of case work support functions, including post handling; electronic scanning and uploading of documents and routine casework administrative tasks

The job holder will undertake casework of complex cases.


The post requires knowledge of casework processes and policies, an understanding of the issues involved in the management of high profile cases,

The post holder is also responsible for the quality assurance of the work of the casework support team.

This role requires the ability to meet tight deadlines, organise and prioritise casework targets and establish good working relationships with staff and stakeholders. The post holder will have excellent communication skills in order to perform this role to a high level.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Support the Head of Casework on defending judicial reviews brought by prisoners, liaising with legal advisers, Government Legal Department, and Counsel.
  • Prepare draft submissions, draft replies to PQs, press lines, Ministers cases and general correspondence in relation to casework
  • The post holder will need to liaise with numerous stakeholders in HMPPS / NPS and the wider MOJ, including prison and probation staff, policy colleagues and MOJ Legal Directorate
  • Personally manage reviews considering evidence, providing advice.
  • Represent the Service at case conferences with Counsel ensuring that the interests of the MOJ are protected
  • Act as a source of advice and assistance for colleagues
  • Personally manage a caseload that includes some high risk and occasionally high profile cases, ensuring that the reputation and interests of the Service are protected. Brief Senior Managers directly as required.
  • Responsible for signing off casework documents.
  • Engage with a range of business areas across the Service and in MOJ, raising litigation awareness and maintaining the good reputation of the Unit.
  • Ensure the case tracking system, is updated and accurate so as to enable accurate reports to be generated on numbers, outcomes and spend.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.


  • Changing and Improving
  • Making Effective Decisions
  • Communicating and Influencing
  • Leadership
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace

Additional Information

Working Arrangements & Further Information

Some of MoJ’s, including HMPPS, terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.


Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment


-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

-HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers


-HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provide a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles


-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.