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Application Architect – 48588
£50,427 - £5,900,054,274
Multiple Locations


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Roles will be recruited using a combination of Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills, Ability and Behaviours during the selection process.  


  • Salary band for this role is £50,427 to £59,000 (£54,274 – £63,500 for candidates based within the M25)
  • New recruits to the Civil Service are expected to join at the band minimum
  • A generous digital allowance of up to £16,573 is also available (£17,426 for candidates based within the M25)
  • The final allowance awarded will be based on an assessment of your skills and experience as demonstrated at interview.

These are exciting times at Her Majesty’s Court and Tribunals Service (HMCTS). As an agency of the MoJ, we provide the supporting administration for the judiciary across England and Wales. Within that portfolio, Digital and Technology Services (DTS) has a clear ambition to create an organisational culture where diverse and inclusive multi-disciplinary teams bring together in-house digital, data and technology specialists to build capability, work smarter and more efficiently. Please visit for further details!

We’re building better justice for everyone by harnessing technology, curiosity and our burning mission to make a momentous impact. You have the chance to influence that change and own your mark.

With the scale and size of transformation, you’ll get exposure to bigger opportunities and new ways of learning that will push your potential. It’s a massive challenge doing career defining work, but we also embrace your individuality and life outside of work. So through flexible working we’ll trust you to shape the future in a way that suits you.

Sound like a challenge you’re up for?



The Role

The successful candidate will be expected to resolve business issues where technology can be of help. They will have responsibility for the legacy applications assessing risks and driving improvements where needed and proven to be of benefit. They will need the ability to develop appropriate business cases, document requirements, challenge costs and timescales presented by suppliers.

They will work with the Chief Architect and others on the “Incremental Reform” initiative, which aims to make use of reform products and deliver incremental reform to areas of the business most in need.  They will have an oversight of projects arising from this initiative, identifying and monitoring benefits and progress.

Ways to resolve immediate business issues will require a good understanding of what reform can and will deliver, alongside an understanding of the limitations and capabilities of current applications and the options available to meet immediate business needs.  They will need to understand the objective of the Future Systems Programme and also work closely with representatives from it.

The role holder will need to work collaboratively with stakeholders from the business and from DTS; they will need to negotiate with and direct IT suppliers, both externally and internally. 


We rely heavily on

  • Postgres, Spring and Angular
  • Rabbit MQ, Artemis MQ and Azure Service Bus
  • Azure DevOps, Jenkins, Kubernetes and Docker for CI/CD
  • Dynatrace for application monitoring
  • Azure PaaS for most of our infrastructure
  • Terraform and scripting (python, bash etc.) for managing it
  • UK Design System for our web interfaces
  • In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users

We’re happy to help you get up to speed with Azure, assuming that you have transferrable skills.

What will you be doing?

  • Build excellent working relationships with representatives of HMCTS in the Civil, Family and Tribunals business areas.
  • Take a lead role in the initiative to deliver incremental digital solutions specifically in unreformed operational areas while ensuring that all solutions are aligned with reform standards and practices. This will require a good working knowledge of both reform and technical possibilities.
  • Lead investigative work into problems with existing processes, driving the collection of information and creation of recommendations for improvements. Absorb large amounts of conflicting information and use it to produce possible solutions. take them through appropriate governance preparing business cases and cost-benefit analyses, to agree a way forward, consulting all relevant parties.
  • Work closely with the Head of CFT, deputising when required and ensuring that views are consistent and aligned. Provide constructive support but also be prepared to challenge the Head of CFT and contribute to overall strategy, risk management and direction.
  • Have line management responsibility for the BAU team, who provide support for all legacy applications.
  • Work with business representatives, IT suppliers and internally with the BAU team to understand issues, identify possible solutions and manage risk appropriately. Raise formal requests with IT suppliers and gain approvals for these.  Ensure all such changes are delivered in a timely and appropriate manner and that user acceptance testing is arranged and conducted.
  • Work closely with DTS Digital Services to ensure appropriate service models for delivered solutions.

What are we looking for?

  • Will have experience of developing business cases, documenting requirements, challenging proposals and associated costs proposed by suppliers for developments
  • Will have the ability to manage commercial relationships with suppliers, including procurement exercises.
  • Proven experience of leading the delivery of an excellent customer service and proactively looking for innovative ways to improve customer service
  • Experience of working collaboratively with Senior Heads of Departments and multi-disciplinary teams and other stakeholders.
  • Excellent written and spoken communication skills with experience of successfully influencing others, negotiating effectively and winning over audiences with compelling and persuasive arguments and presentations.
  • Strong problem-solving abilities and analytical skills.
  • Either a good technical background with a high level of technical knowledge and experience with and/or a strong business background with an understanding of HMCTS users and the technology used.
  • Ability to leverage data analytics skills to enhance business performance. Understand core technical concepts related to the role and apply them with guidance.
  • Collaborate with users and represent users internally. Understand the difference between user needs and the user wants. Prioritise and define approaches to understand the business needs of HMCTS, guiding others in doing so. Offer recommendations on the best tools and methods to be used.

What can we offer you?

  • Agenerous pension scheme on average of up to 27%!
  • 25 days leave, plus 8 bank holidays, plus 1 privilege day usually taken around the Queens’ birthday
  • Flexible working; whether it’s working from home or remotely, working part-time, job sharing, or working compressed hours, we have people doing it and are happy to discuss options with you
  • Great maternity, adoption, and shared parental leave, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
  • Bike loans and secure bike parking (subject to availability and location)
  • Season ticket loans, childcare vouchers, and eye-care vouchers.
  • Up to 5 days paid leave per year for voluntary work you may wish to undertake
  • We also currently have employee-run networks for colleagues of minority ethnic origin, employees with disabilities, those with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees with which you will eligible to join

We are passionate about career development and in order to help support this, we offer a number of training and development platforms that employees will have access to. Working with your manager, you will be given the support and time required to complete agreed courses, as part of your personal development plan.

  • Pluralsight – Over 7000 video training courses created by over 1400 subject-matter experts, covering a wide range of software development related skills.
  • Microsoft Enterprise Skills Initiative – a range of Azure focused courses that can lead to Microsoft Certification.
  • Civil Service Learning – a wide variety of online training to help support your role as a Civil Servant.

Additional Information

Working Arrangements & Further Information

For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

Complaint Procedure

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

  • To Shared Service Connected Ltd (0345 241 5358 (Monday to Friday 8am – 6pm) or e mail;
  • To Ministry of Justice Resourcing (;
  • To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.