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Prison Officer

202308: Youth Justice Worker – HMP YOI Feltham Futures – 77901
£36,363 – £40,697
Multiple Locations


Prison officer – HMP Feltham Youth Justice Worker Futures

HMP Feltham –  HMP/YOI Feltham, Bedfont Rd, Feltham TW13 4NP

Starting salary:£38,530 (for a 39 hour week inc 20% unsocial)

City/Town:         Feltham/Twickenham/Slough/London

Region:              London

Vacancy type:   Merit



Applying for your first youth justice worker role and happy to work away from home? Get your career off to a great start, gaining valuable experience working at another prison for 23 months before returning to HMP YOI Feltham permanently.  

We are recruiting not just for youth justice workers who are needed today, but for youth justice workers to fill vacancies at HMP YOI Feltham in years to come.  We need youth justice workers now to fill vacancies at other prisons and that is why we are recruiting to this special futures scheme that guarantees you a youth justice workers role at HMP YOI Feltham permanently but for the first 23 months of your service you will be working at HMP YOI Cookham Wood, Rochester, Kent.

It’s a great opportunity.  You will benefit from a greater variety of experience and you will be with other new officers who, like you will be returning to HMP YOI Feltham at the end of their 23 month deployment.

You are only eligible for this scheme if you are applying for your first youth justice worker position – not if you’re looking to move from one prison to another.

The Youth Custody Service is transforming its workforce and we want you to help us on this journey. The youth justice worker role is based on the prison officer role, but specific to working in youth custody. It will be a driving force for changing the way children and young people are cared for in custody.

We are looking for people who have a special talent in helping young people.

You will be responsible for ensuring the security and safety of children and supporting them day-to-day in a custodial environment. You’ll get training and development to ensure you have a clear understanding of the individual circumstances for young people in custody, and how your reactions in complex or dynamic situations are key to ensuring these children are helped to build better lives.


You will support young people who may have committed serious crimes, grown up in difficult settings or have mental health concerns. These individuals will test boundaries at every level, but also have a huge potential for change

You will need a DBS check.


What’s on offer?

  • We will pay your accommodation costs (up to £589 per month).
  • You will be able to reclaim the cost of a monthly trip home by public transport.
  • plus a £1500 Recruitment & Retention Premium while on deployment paid at 12 month and 23 month point.


Job details


To become a youth justice worker, you will need to:


  • be at least 18 years old
  • have the right to work in the UK
  • be reasonably fit and able to pass our fitness test
  • have good eyesight in both eyes (both with and without corrective lenses)
  • For safety reasons, everyone training to be a youth justice worker needs a suitable standard of hearing (without the use of hearing aids)


To work in a high security prison (category A) you must have been a resident in the UK for the last 3 years.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Visa sponsorshis 

Please note we are unable to sponsor any individuals via the Skilled Worker Sponsorship / Tier 2 (General) work visa.

Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.


Essential skills

You don’t need qualifications to become a youth justice worker. Personal qualities are more important. You need to show:

  • good communication and influencing skills
  • commitment to quality
  • effective decision-making
  • care and understanding

As a practitioner, you will be working with children, young people and families, including carers, to achieve positive and sustainable change in their lives. You will:

  • demonstrate a passion to care for and about children, young people and families
  • be skilled in recognising and assessing the complex needs that children, young people and families often present
  • agree with the child, young person or family any specific interventions or referrals
  • take an approach that will be one of respectful curiosity that challenges and supports children, young people and families to achieve their potential and stay safe
  • work alongside other professionals and organisations to share the responsibility for improving outcomes


Each piece of work with a child or family will be different and you will exercise judgement on a range of evidence-based approaches to inform your practice. You will regularly evaluate the effectiveness of your methods and actions. Regular supervision with an experienced practitioner will encourage reflection on your practice. At the end of the apprenticeship, the high quality of your practice will be making a real difference to those you work with.


Find out more about being a youth justice worker.



The initial training is 37 hours a week. After training, you can choose to work 37, 39 or 41 hours a week. Your annual salary will reflect your weekly hours. All salary figures quoted include any additional allowances which are payable.

Starting salary at HMP YOI Cookham Wood

  • 37 hours a week = £32,902 a year
  • 39 hours a week = £34,851 a year
  • 41 hours a week = £36,800 a year


You will also get:

  • your accommodation costs paid (up to £589 per month)
  • the cost of a monthly trip home by public transport.
  • plus a £1500 Recruitment & Retention Premium while on deployment paid at 12 month and 23 month point.


Salary when returning to HMP YOI Feltham

  • 37 hours a week = £36,363 a year
  • 39 hours a week = £38,530 a year
  • 41 hours a week = £40,697 a year


Opportunities, once trained to earn Payment Plus. (Payment Plus is paid at £22 per hour)

Prisons operate 24 hours a day, 7 days a week. This means you will have to cover various shift patterns that will include evenings, some nights, weekends and public holidays (these days are added to your holiday allowance).  Most prisons work with a changing shift pattern of 39 hours a week.



  • 25 days’ annual holiday (rising to 30 days after 10 years’ service)
  • paid time off for public holidays and 1 extra privilege day
  • Civil Service pension of up to 20% of your salary
  • cycle to work scheme, travel loans and other benefits


Read more about youth justice worker benefits.


Assessment Process

During the recruitment process you will be assessed on the behaviours, strengths and abilities you need to become an effective youth justice worker. These include:

  • communicating and influencing
  • managing a quality service
  • making effective decisions
  • caring


Your natural strengths are assessed to find out what motivates and energises you. We will also assess your numerical, written English and spoken English abilities.

Online Test

You will be invited to complete the online test, to see if you have the basic judgement and numerical skills expected of a youth justice worker.

The online assessment centre (OAC)

 If you pass the online test, we will invite you to an online assessment centre.

We test to see if you have the abilities, behaviours and strengths to be a youth justice worker.

Once you’ve successfully completed the online assessment centre, we will invite you to complete a medical and fitness test. This will cover an eyesight test,hearing test and basic health screening, including a blood pressure check.

Read more about the application process.


Job offers: merit vacancy

This is a merit job vacancy. If you are successful at the online assessment centre, you will be added to a merit list based on your score.

When all applicants have completed the assessment centre, the prison will make job offers to individuals with the highest scores first when positions become available.

You can stay on the merit list for 12 months. After this, you’ll need to apply again.

If your application is unsuccessful at the sift/Interview stage, a six month waiting period will be applied during which time you will not be allowed to submit any further applications for youth justice worker positions.


Operational Support Grade Role

Our Online Assessment Centre (OAC), will not only assess you against the key criteria to become a prison officer but will also determine your suitability for appointment as an operational support grade  OSG   If following attendance at your OAC, you are unsuccessful in your application to become a prison officer, we may instead offer you an alternative role as an OSG. Operational support grade – Ministry of Justiceat HMP YOI Feltham. Please note an OSG role does not include the relocation scheme benefits / allowances.  Further information will be provided to you if you offered an alternative OSG role.


Training and career progression

Working within youth custody, you’ll have a clear progression pathway. Full details regarding the apprenticeship course will be made available prior to the time of enrolment.

Once you have successfully completed your qualification, you will progress to a band 4 youth justice worker specialist role. Please note, if you are not successful on completion of the programme, you will be redeployed to a prison officer role in the adult estate.

Ongoing training and development for specialist skills such as child protection and safeguarding will be provided.


Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of Civil Servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. If you feel the recruitment process has breached the recruitment principles you can raise a formal complaint in the following order:


  1. Shared Services Connected Ltd: call 0345 241 5358 (Monday to Friday 8am – 6pm) or email
  2. Ministry of Justice Resourcing
  3. The Civil Service Commission.


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.  


Disability support

As a Disability Confident employer, the Ministry of Justice is committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. You will be able to request reasonable adjustments to the recruitment process within the application form. We can offer reasonable adjustments to help with the online tests and online assessment centre.


£36,363 - £40,697

Additional Information

If you require any assistance, please call 0345 241 5358 (Monday to Friday 8am-6pm) or e-mail Please quote the job reference .

The jobholder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Closing Date – 05th October 2023