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Prison Officer

202112: Prison Officer – HMP Wayland, HMP Bure and HMP Norwich – 51204
£23,144 – £28,710
Multiple Locations


Prison Officer HMP Wayland, HMP Bure, & HMP Norwich

37-41 hours per week shift pattern


HMP Wayland – Thompson Rd, Griston, Thetford IP25 6RL

HMP Bure – Jaguar Drive, Badersfield, Norwich NR10 5GB

HMP Norwich – Knox Rd, Norwich NR1 4LU

Region: Norfolk 

Train for a job that matters

Negotiator, referee, educator, influencer, life changer – as a prison officer, you’ll be trained to undertake many roles and will learn how to create a safe and secure prison environment.  During your 12 to 18-month training, we’ll show you how support adult offenders with rehabilitation while protecting the public too.

During this time, you may be enrolled onto our Level 3 Custody & Detention Officer Apprenticeship.  

It can be a tough job, but in return you will receive great pay, training, benefits and have the support of a strong team.

Read more about prison officer careers >> –


What does it take? 

You don’t need qualifications to become a prison officer. Personal qualities are more important. In our assessments you need to demonstrate:

  • good communication and influencing skills
  • commitment to quality
  • effective decision-making
  • care and understanding

There are some basic requirements. You must:

  • be at least 18 years old
  • have the right to work in the UK
  • be reasonably fit, with good eyesight in both eyes and good hearing

We’ll also check your numerical, written English and spoken English abilities.

What are the benefits?

The initial training is 37 hours a week. After training, you can choose to work 37, 39 or 41 hours a week. Your annual salary will reflect your weekly hours.


HMP Wayland

37 hours a week =   £23,144 a year + up to £8K home to work travel costs

39 hours a week =   £24,427 a year + up to £8K home to work travel costs

41 hours a week =   £25,710 a year + up to £8K home to work travel costs

Alternatively, we do offer a permanent relocation scheme for Wayland if your travel exceeds 75 minutes each way.  For more information on this click here


The Bure

37 hours a week =   £23,144 a year

39 hours a week =   £24,427 a year

41 hours a week =   £25,710 a year


The Norwich

37 hours a week =   £23,144 a year

39 hours a week =   £24, 427 a year

41 hours a week =   £25,710 a year


All salary figures quoted include any additional allowances. You may also have opportunities to work additional paid hours.

You’ll be paid while you train. In addition, you can expect 25 days of annual holiday (rising to 30 days after 10 years’ service), paid time off for public holidays and one extra privilege day. The standard working week of a prison officer is based on 39 hours per week shift pattern consisting of days, evening, nights, weekends and bank holidays.  Any bank holidays that you do work will be added to your annual leave entitlement. You’ll also benefit from a Civil Service pension of up to 20% of your salary, a cycle to work scheme, property rental deposit loans, travel loans and Key Worker housing schemes. Staff in many prisons have additional benefits such as free gym membership, subsidised canteen and free parking. Check with your selected prison for details.



If you are successful in being offered a prison officer position you may be enrolled onto our professional apprenticeship.  If you are not enrolled onto the professional apprenticeship you will still complete the same training as an apprentice with dedicated support and work towards obtaining a Professional vocational Diploma in Custodial Care.

Full details of the apprenticeship scheme and how it will enhance your experience as a prison officer can be found here –


How to apply

As part of the application form you will be required to identify your prison preferences.  Whilst we endeavour to allocate you to your first choice this may not always be possible due to business needs.  As you might expect, our recruitment process is very thorough, but it’s designed to help your decide if this is the right career for you.  It starts with some basic checks, followed by online tests, to see if you have the judgement and numerical skills expected of a prison officer.  We will also look at some of your behaviours these are tested via two online assessments.


The Online Assessment Centre

If you pass the online assessments, we will invite you to a half-day assessment centre, also carried out online. This is where you’ll find out if you have the abilities, strengths and behaviours to be a prison officer.

If you are successful at the online assessment centre, you will be added to a merit list based on your score. Job offers will be made first to those with the highest scores.  You can also apply for vacancies at other prisons.


You can stay on the merit list for 12 months. After this, you’ll need to apply again


Once we have made you a provisional offer, we will invite you to come to complete a medical and fitness test.  Here we carry out an eyesight test, hearing test and basic health screening, including blood pressure check before you complete a grip test, shield test and a bleep test up to level 5.4.

Find out about the application process >> –

Your job offer

Once you’ve passed the online tests, assessments and pre-employment checks, you will be eligible to start the entry-level training and work as a prison officer.


Diversity & Inclusion

The Civil Service embraces diversity and promotes equality of opportunity. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:


Disability support

Tell us if you have a disability when you apply, we can offer reasonable adjustments to help with the online tests and online assessment centre.

If you require any assistance, please call 0345 241 5358 (Monday to Friday 8am-6pm) or e-mail


Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.


We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1-    To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail;

2-    To Ministry of Justice Resourcing (;

3-    To the Civil Service Commission (details available here)

Additional Information

If you require any assistance please call 0845 241 5358 (Monday to Friday 8am-6pm) or e-mail Please quote the job reference 51204.

Closing date 27th January 2022.

Please note – you are applying for a cluster campaign and as such may be allocated to any one of the prisons listed in this advert.