Job Description (JD)
Band 2
Group Profile - Support Services Operations (SSO)
Job Description - SSO : Operational Support Grade
Driver
Document Ref.
OR-JES-416-JD-B2 : SSO : OSG Driver v7.0
Document Type
Management
Version
7.0
Classification
Official - Sensitive
Date of Issue
12/08/21
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
OR-JES-416-JD-B2 : SSO : OSG Driver v7.0
Job Description
Job Title
SSO : Operational Support Grade Driver
Group Profile
Support Services Operations
Organisation Level
Support
Band
2
Overview of the job
This is a support services operations job in an establishment.
Summary
The job holder will navigate journeys; drive official vehicles transporting prisoners
and their escorts to and from the establishment. They will also complete deliveries
and collection of items. They will also be flexibly deployed to provide a range of
other support service activities within operational areas of an establishment when
required.
This is an operational support job with no line management responsibilities.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities and Duties
and duties:
• Transport prisoners and their escorts to their destination in the cellular vehicle,
including Category A Prisoner escorts accompanied by Police.
• Receive and act upon briefings from Security Manager/Governor/Escort In-
Charge.
• Complete weekly and daily vehicle inspection, including any equipment held on
board; clean, fill with fuel and take to garage when required.
• Maintain appropriate contact with establishments while on external duties.
• Complete driving log and vehicle defect logs.
• Check staff on escorting duties on entry and exit to the establishment; follow set
procedures for doors and locks on cellular vehicles and will hold relevant keys.
• Plan routes, including any overnight stays/safe havens and maintain awareness
of the call sign for the police radio.
• Stay with the vehicle whilst escorts take prisoner to location.
• Maintain the security of the vehicle at all times, including during overnight stops.
• Search destination before prisoner is released from the cellular vehicle.
• Understand, apply and conform to national and local polices.
• Undertake weekly and daily vehicle inspections including any equipment held on
board, taking remedial action where required.
• Transport goods as required including the delivery of recycled goods to recycle
outlets.
• Maintain appropriate contact with establishments while on external duties.
• Complete all deliveries and collections of items including loading and unloading
as per contract.
Undertake other support services tasks including:
• Gate/Portal duties: ensure the secure entry and exit of staff, visitors/ vehicles,
carry out searches of staff, prisoners, visitors, contractors and vehicles. Issue and
collect staff keys / radios.
• Contractor Escorts: be responsible for identifying and escorting vehicles and
contractors within the establishment.
• Emergency Control Room/Control Room: operate the establishment radio system
and CCTV to ensure the security of the establishment through secure movement
OR-JES-416-JD-B2 : SSO : OSG Driver v7.0
of persons and vehicles. May be required to train staff in radio procedures. May
also be required to review CCTV tapes of visits, labelling and storing in compliance
with protocols.
• Visits: book visits, identify and process visitors on their arrival, ensuring all visitors
both domestic and official are appropriately searched and their details are collated,
escorting them if required; Monitor CCTV.
• Censors/Correspondence: monitor/log mail and phone calls made and received by
prisoners.
• Night Duties: ensure cell doors are locked/secure and all prisoners are safely
accounted for.
• Reception: ensure that any prisoner queries and property are processed
appropriately; Photograph prisoners; Collate all relevant documentation for the
Reception/Property process; Search/x-ray all incoming prisoner property and
parcels accepted in Reception; Receive items for prisoners and check all seals are
intact on property storage.
• Prisoner supervision: supervise prisoners as required. Undertake prisoner
clothing/property exchange. Assist with free flow movement when required.
• Food delivery: undertake food trolley delivery and collection, which may involve
use of an electric tug vehicle.
• Understand, apply and conform to national and local polices.
• Respond appropriately to invoke emergency procedures in line with Local Security
Strategy and National Security Framework, utilising knowledge of local
contingency plans and the actions required in relation to incidents. Any initial
decisions or actions will need to be referred to management for further action.
• Undertake administrative duties relating to area of work as required.
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium
of English or (where specified in Wales) Welsh.
Behaviours
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace
Strengths
N.B. The below are for guidance only, it is advised strengths are chosen locally,
recommended 4-8.
• Adaptable
• Disciplined
• Service Focused
• Team Player
Essential Experience
• Use of IT
Technical
• Valid Driving Licence which must include D1 vehicle category
Requirements
• Required to undertake a 2 week OSG induction
Ability
• Numerical skills
OR-JES-416-JD-B2 : SSO : OSG Driver v7.0
Minimum Eligibility
Please do not alter this box
• All candidates are subject to security and identity checks prior to taking up post.
• All external candidates are subject to 6 months’ probation. Internal candidates are
subject to probation if they have not already served a probationary period within
HMPPS.
• All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
37 hour working week (standard).
(Unsocial Hours)
Allowances
HMPPS Staff on closed pay structures only:
Additional Conditioned Hours Pensionable (ACHP)
Staff moving from a closed 39 hour pay structure will be eligible for the two protected
pensionable additional committed hours (ACHP). They will work a 39 hour week
consisting of the standard 37 hour week and a further 2 additional hours (ACHP) paid
at plain time pensionable rate.
Unsocial Hours Working
This role requires working regular unsocial hours and a 17% payment will be paid in
addition to your basic pay to recognise this. Unsocial hours are those hours outside
0700 - 1900hrs Monday to Friday and include working evening, nights, weekends and
Bank / Public holidays.
OR-JES-416-JD-B2 : SSO : OSG Driver v7.0
Success Profile
Strengths
N.B. The below are for
Behaviours
guidance only, it is
Ability
Experience
Technical
advised strengths are
chosen locally,
recommended 4-8.
Communicating and Influencing
Adaptable
Numerical skills
Use of IT
Valid Driving Licence which
must include D1 vehicle
category
Working Together
Disciplined
Required to undertake a 2 week OSG
induction
Managing a Quality Service
Service Focused
Delivering at Pace
Team Player
OR-JES-416-JD-B2 : SSO : OSG Driver v7.0