Job Description (JD)
Band 5
Group Profile - Hub Manager (HM)
Job Description - HM : Business
Document Ref.
JES 224 JD B5 HM : Business
Document Type
Management
Version
5.0
Classification
Official
Date of Issue
05/08/19
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
JES 224 JD B5 HM : Business v5.0
Job Description
Job Title
HM : Business
Group Profile
Hub Manager
Organisation Level
First Line Management
Band
5
Overview of the job
This is an administrative managerial job within an establishment.
Summary
The job holder will be responsible for managing the administrative processes within
the Business Hub, assisting the management of business processes ensuring data
integrity, adhering to financial principles, policy and procedures. They will provide
accurate and reliable business management information to support performance
measures within the establishment.
This is a non-operational job with line management responsibilities.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities and Duties
and duties:
? Manage the transactional activity associated with the Business Hub and the
administrative staff within this area. This includes ensuring the following
paperwork is complete, checked and ready for onward transmission where
applicable:
o Performance
o Audits and Compliance
o Finance (Stock taking Management of Stores / Prisoner monies /
Receivables / Reconciling expenditure / Accruals / Outgoing pay / Inter-unit
charges / Cashier / PIN Phones)
o Charitable organisations
o Information Assurance
o Measuring the Quality of Prison Life (MQPL)
o Her Majesty’s Inspectorate of Prisons (HMIP) visits
o Subject Access Requests (SARs)
o Official Correspondence
o Request Complaints
o Risk Register
o Independent Monitoring Board (IMB)
o Action Plans
o Self-audit programme
o Vehicle maintenance
o Procurement including - ordering of staff uniform
o Bank signatory
o Fixed and local assets
o Monitoring contract delivery and performance
Undertake other administrative management tasks including:
? Contribute toward the development of local policy, procedures and practice and
ensure consistency of application
? Manage devolved budget in accordance with the financial procedures outlined in
the budget delegation
? Manage the achievement of Service Delivery Indicators (SDIs) and standards
within the work area, verifying and signing off documentation as appropriate
JES 224 JD B5 HM : Business v5.0
? Attend relevant unit meetings as and when required to provide feedback on good
practice examples, to promote awareness for better and more efficient ways of
working
? Analyse and act on data collected by the Hub and produce any relevant reports to
show findings
? Ensure that data entered into local and national systems is accurate and in
accordance with agreed timescales
? Monitor performance of the Hub
? Draft all external and internal communications on behalf of the Hub
? Provide Head of Function with management information relating to the relevant
area
? Be responsible for the management of all staff within their area. This includes
staff performance, development and annual appraisal through to sickness
absence management
? Act as first point of contact for relevant external stakeholders
? Act as requisitioner or approver dependant on local policy
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The Job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation scheme and shall
be discussed in the first instance with the Job Holder
Behaviours
•
Changing and Improving
•
Communicating and Influencing
•
Working Together
•
Managing a Quality Service
•
Making Effective Decisions
•
Leadership
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential Experience
Able user of MS Word and MS Excel
Information collation and analysis
Technical
Internal applicants
Requirements
Newly promoted staff to the following Band 5 first line manager roles (Hub Managers,
Custodial Managers and Facilities & Services Managers) in Establishments are
required to complete a qualification as part of their work objectives where these
training packages are available
Staff that have mapped or re‐graded to Band 5 who have previously worked at an
equivalent level will not be required to undertake the qualification.
External applicants
All external staff joining as a Band 5 Hub Manager or Facilities and Services Manager
in an Establishment are required to complete the qualification where available.
Ability
JES 224 JD B5 HM : Business v5.0
Minimum Eligibility
? All candidates are subject to security and identity checks prior to taking up post.
? All external candidates are subject to 6 months’ probation. Internal candidates are
subject to probation if they have not already served a probationary period within
HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
(Unsocial Hours)
Allowances
JES 224 JD B5 HM : Business v5.0
Success Profile
Technical
Strengths
N.B Please check the individual job
Behaviours
Ability
Experience
N.B. It is advised
description relating to this group
strengths are chosen
profile for the any job specific
locally, recommended 4-8
requirements and add if required.
Internal applicants
Newly promoted staff to the following
Band 5 first line manager roles (Hub
Managers, Custodial Managers and
Facilities & Services Managers) in
Able user of MS Word and MS
Establishments are required to
Excel
complete a qualification as part of
Changing and Improving
their work objectives where these
training packages are available
Staff that have mapped or re‐graded
to Band 5 who have previously worked
at an equivalent level will not be
required to undertake the
qualification.
External applicants
All external staff joining as a Band 5
Information collation and analysis
Hub Manager or Facilities and Services
Communicating and Influencing
Manager in an Establishment are
required to complete the qualification
where available.
Working Together
Managing a Quality Service
Making Effective Decisions
Leadership
JES 224 JD B5 HM : Business v5.0