NPS Job Description (JD)
NPS Band 6
Directorate: National Probation Service
Job Description: Effective Practice Lead
Document Ref.
NPS-JES-0028_Band 6 Effective Practice Lead_v2.0
Document Type
Management
Version
2.0
Classification
Unclassified
Date of Issue
3/7/2019
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
NPS-JES-0028_Band 6 Effective Practice Lead_v2.0
NPS Job Description
Job Title
Effective Practice Lead
Directorate
National Probation Service / Development & Business Change
Band
6
Overview of the job
As a member of the Performance and Quality Team the Effective Practice Lead will be
responsible for ensuring the delivery of programme activity which supports
organisational effectiveness and enables the organisation to monitor and improve
performance.
Summary
The Effective Practice Lead is responsible for ensuring the delivery of programmes
which improve the performance and quality of operational delivery across the
organisation. Their responsibilities will include:
? Working alongside Performance staff within the PQ team they aim to
maximise performance in the assigned area for which the post holder is
responsible
? Responsibility for identification of national priorities and co-ordinating the
delivery of activity to meet those priorities. They will contribute to enhancing
organisational effectiveness and delivery in line with the Business Plan and
contractual commitments
? Developing and sustaining effective working relationships with external
agency partners and other key stakeholders.
The post holder reports to the Performance and Quality Senior Manager.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities & Duties
and duties:
Leading effective practice
? Support the Performance & Quality Senior Manager to maintain standards
for effective practices across the NPS and all LDUs
? Maintain a national knowledge-bank for effective practice, and ensure the
link between performance management and the development of effective
practice policies and standards
? Maintain national quality policy, codes of practice and guidance
? Support the communication of the NPS effective practice improvement
strategy and action plans with Divisions and LDUs, external partners and all
key stakeholders
? Ensure systems are in place so that the results and trends of effective
practice review and assessment are visible at a national level
? Support the delivery of practice development in the NPS
Manage and Develop service delivery Performance
? Manage service delivery to meet performance targets
? Develop and recognise effective performance
? Improve organisational performance
Develop Team and Partnership Working
? Develop productive working relationships with colleagues and stakeholders
? Develop and manage multi-stakeholder partnerships
? Build the organisation’s understanding of its markets and customers
? Contribute to the development of a customer focused organisation
Managing Resources
? Plan and organise resources effectively to meet demands
? Lead on delivery programme formation and implementation
? Plan, implement and manage the sharing of knowledge and good practice to
inform innovation and improve service delivery
NPS-JES-0028_Band 6 Effective Practice Lead_v2.0
Determine the effective use of resources
? Agree budgets and unit costs for programmes of work
? Make proposals for expenditure on programmes of work
? Manage budgets and provide unit costings for activities
? Advise on financial and resourcing issues to inform objectives and forward
planning
? Assess risk in terms of operational delivery and impact on other operational
priorities
Use communication effectively
? Providing information, feedback and advice
? Influencing and persuading
? Chair and participate in meetings , using appropriate skills, styles and
approaches
Enhance your own performance
? Manage your own resources and professional development
Use information to take critical decisions
? Liaise with staff to receive, collate and analyse information, using systems
and compiling reports as necessary
? Develop and utilise data to identify trends and take appropriate action to
maintain and enhance performance
? Plan, implement and manage systems for the exchange of sensitive
information, data and intelligence
Manage Diversity and Equality
? Contribute to a culture and systems that promote equality and value
diversity
? Implement the diversity policies of the service
Manage Quality
? Manage continuous quality improvement
? Monitor external markets, practice, trends and development to ensure best
practice internally
? Manage compliance with quality systems
Manage Projects
? Ensure an effective approach to project and process evaluation
? Manage a programme of complimentary projects
? Enable others to carry out project management roles
? Maintain effective communication with project stakeholders
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The Job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation scheme and shall
be discussed in the first instance with the Job Holder.
Behaviours
? Leadership
? Working Together
? Changing and Improving
? Delivering at Pace
? Communicating and Influencing
Strengths
It is advised strengths are chosen locally, recommended 4-8
NPS-JES-0028_Band 6 Effective Practice Lead_v2.0
Essential Experience
? Demonstrate experience of stakeholder management
? Demonstrate experience of managing quality
? Demonstrate experience of a role in performance management
? Experience of quality systems and implementing quality improvement
initiatives
? Operational experience of working in a Probation setting
Technical
NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience)
requirements
Microsoft: Word, Excel, Outlook, and PowerPoint
Ability
Minimum Eligibility
? All candidates are subject to security and identity checks prior to taking up
post.
? All external candidates are subject to 6 months’ probation. Internal
candidates are subject to probation if they have not already served a
probationary period within HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
(Unsocial Hours)
Allowances
NPS-JES-0028_Band 6 Effective Practice Lead_v2.0
Success Profile
Strengths
Behaviours
It is advised strengths
Ability
Experience
Technical
are chosen locally,
recommended 4-8.
NVQ Level 4 or equivalent in a relevant
Experience of stakeholder
Leadership
subject (or appropriate practical
management
experience)
IT Skills; Microsoft: Word,
Working Together
Experience of managing quality
Access, Excel, Outlook, and PowerPoint
(or equivalent i.e. Lotus Notes)
Operational experience of working
Changing and Improving
in a Probation setting
Experience of quality systems and
Delivering at Pace
implementing quality improvement
initiatives
Experience of a role in
Communicating and Influencing
performance management
NPS-JES-0028_Band 6 Effective Practice Lead_v2.0