Role title:

Head of JO People Operations

Team/Directorate:

People Services Team

Overview of the Judicial Office

This is standardised wording and cannot be amended.

The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005.

In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland.

The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions.

We are an Arm’s Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities.

See JO staff talk about working here: https://design102.wistia.com/medias/uhgtmbtnlv

Overview of the team

The Business Support Team sits at the centre of the Judicial Office with a broad corporate portfolio that includes responsibility for People Services. We are a London based team and currently spend at least 60% of our working week on site in line with the wider Civil Service.

The team is led by the Head of Corporate Services and provides a wide range of support, advice, assurance and services for Judicial Office staff and to the Judicial Office Management Board. This includes accommodation, health & safety, people survey, staff engagement, business continuity, learning & development, people services, risk management, financial planning and budget management & forecasting. The team also work closely with specialist teams in the wider Ministry of Justice and Whitehall.

The growth of the Judicial Office has resulted in a larger and more complex staff landscape, and we are looking to build our use of People Data and strengthen our Staff Engagement through the development of a new People Services Function within the Corporate Team.

Hybrid Working Requirement

This is standardised wording and cannot be amended.

This position is eligible for hybrid working (current minimum requirement for time spent at base location is 60%, which is subject to business requirements).

Summary of the role

The Head of HR Operations will report to the Head of People Services. They will have responsibility for overseeing and coordinating activity around Learning and Development, Staff Engagement, Staff Data and recruitment. Responsibilities will include (but not limited to) assuring and assessing staff data, setting strategic priorities for areas of responsibility and monitoring progress against the respective strategies. Engaging and partnering across Judicial Office, MoJ and wider Whitehall to ensure interventions remain relevant.

The postholder will also have line management responsibility for Operational Delivery Manager and Staff Engagement and data Manager. They will also be the countersigning manager for the People Services Support Officer under the leadership of the Head of People Services and the Head of Corporate Services. They will work with senior leaders in the organisation to develop and deliver a programme of activity that supports the employee lifecycle and strategic aims of the department.

This is a varied and interesting role where you can build your career and develop your Strategic and HR skills.

Responsibilities,

Activities & Duties:

Responsibilities will include (but are not limited to):

Employee Lifecycle and Manager Capability

• Oversee and manage a centralised recruitment function for the Department

• Working with managers and staff on reasonable workplace adjustments

• Provide Work Stress Assessments for individuals and teams across the department

• Work with Head of Team on a wide range of people data and resulting interventions

• Staff Data and supporting the quarterly report for JOMB

• Validation of data sources and assurance on validity of people data used by the team

• Quality assurance on staff charts produced by HEO Staff Engagement and Data Manager

• Supporting Corporate workstream Leads

• Representation of People Data to People Committee

• Quality assurance on R&R data and reports

• Oversight of L&D production and delivery

• Supporting Head of People Services on development and publication of new five-year strategy

• Oversight of L&D Strategy and delivery of Prospectus

• Production and delivery of Bespoke learning plans for individuals/teams/directorates/JO including SGA where appropriate

Essential Knowledge, Experience and Skills

• CIPD level 5 or extensive HR Experience

• Building partnerships and relationships; being recognised as a trusted HR professional.

• Working collaboratively and proactively with stakeholders both internally and externally.

• Aligning activities to contribute to wider organisational priorities and be alert to emerging issues and trends which might impact on your and the wider HR area.

• Maintaining and reviewing systems and service to ensure delivery of professional excellence and establish ways to find and respond to feedback from customers about the service.

• Sharing information as appropriate and act as an intelligent customer for the wider HR service, communicating in a straightforward, honest and engaging manner.

• Considering the impacts of own and team’s activities on stakeholders and end users.

• Highly credible HR or extensive operational experience and a sound understanding of employment law and the skills to support and advise key leaders. An ability to use this knowledge and experience in an ambiguous context.

• Extensive EXCEL experience and ability to present data in an accurate and digestible format.

Desirable Knowledge, Experience and Skills

• Experience of working on Staff Engagement activity

• Experience of working across different stakeholder groups

• Are confident working with numbers and have a good understanding of how to use data to support decision making

• Experience of working with sensitive or confidential materials

Behaviours (for Recruitment/Success Profiles):

• Communicating and Influencing (LEAD)

• Changing and Improving

• Delivering at Pace

• Working together

• Making Effective Decisions

Assessment process at application

Applicants will be assessed on:

• A CV showing qualifications and/ or experience

• 250 words on the behaviour Communicating and Influencing

• A 1000 word Statement of Suitability covering the other 4 behaviours

Assessment process at interview

A interview, candidates will be assessed on the Civil Service Behaviours, Civil Service Strengths and asked to deliver a presentation demonstrating HR and Excel expertise. The subject of the presentation will be sent to candidates successful at sift stage.

Security clearance required:

Select one of the below.

(this will be determined by the location)

• DBS

• CTC

• SC

• DV

Please note:

Central Government policy dictates that applicants for National Security Clearance must be a resident in the UK for these minimum periods:

• CTC - 3 years

• SC - 5 years

• DV - 10 years

CTC