JOB DECSCRIPTION

Business Architecture and Transformation

The Business Architecture and Transformation (BAT) Directorate helps make sure the Ministry of Justice has an operating model (the right people, the right structure, the tools and the capability) that is fit for purpose and effective over the short and medium-term; but equally important, sets a future organisation strategy that is ambitious, effective and efficient and supports the department to implement that strategy. 

Whether focusing on the immediate challenge to improve the effectiveness of HQ, supporting the Chief Operating Officer (COO) to run a high-performing, people-focused, data-driven and efficient COO Group, or challenging the MoJ Executive Committee on the strategic shifts they might make to create an even better place to work, BAT strives to be the best Directorate to work in MoJ. We value collaboration, inclusion, authenticity, high professional standards, a passion for curiosity and a healthy appetite to deliver. 

About the Role

The MoJ People & Capability Information Manager (Info Manager) is responsible for championing and subsequently assuring that the organisation’s information and personal data is captured, used, stored, and eventually disposed of, in accordance with MoJ Information Management policy and the law.

The post holder will also ensure that People & Capability (P&C) protects its information at all stages of its lifecycle by working with Information Asset Owners and their staff to identify key information assets and the risks to them, suggesting mitigations to alleviate these.

The post holder will be a resilient, engaging, and influential individual focusing on maximising the impact personal data and business information has in supporting P&C’s outputs. Handling, storing, using, and disposing of information effectively is vital to the successful operation of the group and the delivery of people services as it enhances collaborative working and underpins better decision making.

They will lead engagement with stakeholders to raise the profile of Knowledge and Information Management, and when required Data Protection, demonstrating their importance to the organisation.

This role can be based in any Ministry of Justice HQ office, JSO, JCC and some travel to London and other offices may be required for in-person meetings, to be agreed according to business need.

Main Activities / Responsibilities

• As Info Manager you will be P&C Group’s Knowledge & Information Management (KIM) champion, providing advice to all business areas on complying with legislation, departmental policy and recognised best practice.

  • Identify KIM best practice, whether from within MoJ or externally, and seek opportunities to implement within the Group to improve collaboration and efficiency.

  • Confidently communicate the importance of information management to the efficient running of the Group via various methods such as writing newsletter articles and delivering presentations and briefs to key groups such as the Senior Leadership Team, including the DG P&C.

  • Develop and upskill a network of focal points in every P&C Division/Team to understand and support their area’s key information needs, including providing information-related training sessions for all Group staff.

  • Run workshops and individual sessions to facilitate the design of a functional file structure and use this to establish and manage collaborative working areas on all relevant systems, e.g., MS Teams, SharePoint, etc.

  • Work with MoJ Information Services Division staff to plan and oversee the implementation of incoming information capability enhancements such as the Digital Records Roadmap, new collaborative working tools, etc.

  • Be forward-thinking and seek opportunities to innovate by making full use of the functionality in our systems and working with P&C teams to identify enhancement opportunities that will save resources, speed up decision-making etc.

  • Ensure the efficient and timely review of registered files (both electronic and hardcopy) is carried out in accordance with departmental policy and the Public Records Act.

  • Ensure processes are in place to ensure information is protected adequately at all stages of its lifecycle from creation/collection to disposal/archiving.

  • Work with Information Asset Owners (DD-level) to help them identify key business and personal information assets and ensure they are recorded and managed via the Information Asset Register.

  • Conducting Information Flow analyses to understand critical information processes within the business and the risks to them, developing and implementing mitigations to protect the HR Senior Information Risk Owner (Corporate Services Transformation Director).

  • Work with all areas of the Group to design, develop and deliver P&C’s information stores, e.g., SharePoint, MS Teams, etc. Ensure users are upskilled and made aware of the features these tools bring to improve collaborative working. Explore opportunities to simplify or automate processes to improve efficiency.

• You will support the IA Lead (SEO) and Deputy SIRO (G7) in ensuring business information and personal data are always protected:

  • Assist the response to any data incident/breach including investigating and taking the necessary actions to minimise data loss and understand root causes to put in place mitigations against future events.

  • Provide regular reports for the Dep SIRO on information management matters including outcome of audits and compliance checks, complaints, and any related issues.

  • Where appropriate lead on governance and compliance activities including the production and implementation of the P&C Information Management strategy and relevant local policies.

  • Promote adherence to departmental information management and security strategies and policies that ensure the department’s information is secure and has measures in place to adequately protect it.

Other information management, information assurance and data protection-related activities as required commensurate with grade and experience.

Management of Resources

You will line manage 1 x Information Officer (EO). You will be accountable to the People & Capability Information Assurance Lead (SEO)

Essential Criteria

Behaviours

Seeing the Big Picture

• Evidence of ability to work confidently and effectively and at both strategic and operational levels whilst demonstrating strong leadership and management skills.

• Excellent strategic and tactical thinking skills, to understand the impact of actions. And the ability to change gears: to know when to slow down and be reflective, and when to move at pace to drive toward a conclusion.

Changing and Improving

• An experienced Government Knowledge & Information Management (GKIM) professional with a proven track record of delivering information management support to their organisation.

• History of successfully managing KIM projects to deliver business improvements including better collaboration and increased efficiency and security.

• Willingness to take ownership for risks and issues as they arise, and to pro-actively lead on proposed solutions to problems, experience of positively adapting to and embracing change.

Communicating and Influencing

• Be able to deliver often quite technical messages in a simple, highly effective manner, ensuring the importance of information management is understood as well as showing how we can assist in delivering business improvements to gain buy-in from teams.

Working Together

• Demonstrate an ability to build, manage and maintain effective working relationships with stakeholders. This will be internally across all areas of P&C as well as externally with the central Security & Information Directorate (SID) teams.

Desirable Criteria

• Qualification in Information Management or Data Protection, e.g., Accredited Member of the Information & Records Management Society (AMIRMS) or be willing to undertake the necessary studies to obtain these qualifications

• Membership of a relevant chartered/professional institute, e.g., Information & Records Management Society (IRMS), International Association of Privacy Professionals (IAPP)

We may consider any evidence within the application form that demonstrates meeting the desirable criteria as set out in the job description. This will only be after essential criteria is scored and where there is a need to differentiate between closely scored candidates.

Application process

You will be assessed against the Civil service success profiles framework.

Sift

Experience

• You are required to submit a CV (this must be anonymised)

• Statement of Suitability (no more than 750 words) - please ensure you include examples of job experiences that cover the essential criteria above, would contribute and benefit you delivering this role, and demonstrates knowledge and experience of both data protection and information management.

Behaviours

Please provide examples of how you meet the behaviours (listed below). In your answers please address the points listed in the behaviour section of the essential criteria:

• Seeing the Big Picture (lead behaviour)

• Changing and Improving

• Communicating and Influencing

• Working Together 

Please refer to the CS Behaviours framework for more details at this grade:

Success Profiles: Civil Service behaviours - GOV.UK

If we receive a large number of applications, we will carry out an initial sift on statement of suitability.

Candidates invited to Interview

Please note that interviews will be carried out remotely via MS Teams and are expected to take place in late August 2025/early September 2025. During the interview, we will be assessing you on:

Behaviours

You will be asked for examples of how you meet these behaviours:

• Seeing the Big Picture (lead behaviour)

• Changing and Improving

• Communicating and Influencing

• Working together

Strengths

You will be asked questions on a range of strengths.

Contact point for applicants

For more information about the role please contact: mark.thomas2@justice.gov.uk