HM Courts and Tribunals Service
Royal Courts of Justice
Job Title: Listing Officer
About us
Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply.
HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Joining us is a chance to play a pivotal role in the smooth running of our courts, which give people and businesses access to potentially life-changing justice. Not only will your work be of crucial importance for those who use our services, you’ll be able to build a varied, challenging and rewarding career.
The Key purpose of the role is to
Manage a team of 4 to 6 members of staff and work closely with the Higher Executive Offer of the Kings Bench Division, Operation Manager and teams across the division to ensure the effective allocation of cases in a busy and fast paced working environment. The post holder will be required to organise and plan the itineraries of the High Court Judges and Deputy High Court Judges who sit in the Kings Bench Division. In addition, the post holder will be required to process other administrative, HR and governance duties. The post holder should have good communication skills, be efficient and is able to prioritise their own work as well as their team’s work, performance and training.
Main Activities / Responsibilities
The job holder will be required to undertake the following duties and responsibilities:
To oversee the listing of trials, applications and appeals, some of which may concern sensitive subject matter and to ensure these cases are audited under strict protocols.
To prepare a list of all effective cases on a weekly basis for the meeting with the Judge in Charge of the List. The information should include details of remote hearings where applicable.
To process and case manage sensitive and high-profile hearings.
To manage the complaints on the portal and process complaints, praise and reasonable adjustments.
To manage, support and motivate the listing team, with a focus on personal development and meeting business needs.
Establishing an effective working relationship with senior judiciary, this will involve advice on listing issues and solutions.
To monitor and improve court utilisation ensuring sufficient work is listed. This will include court room allocations for deputy High Court judges.
Assess the impact of new policies and processes on performance.
Respond promptly to emails from customers, judiciary, and stakeholders.
To oversee workflow and delegate tasks effectively. To produce monthly statistics on our portals.
Oversee the running of data reports and provide analysis when required.
To assist with planning and communications for high profile cases.
To assist overseeing staffing levels and deputy judges budgets.
To ensure a high level of governance is applied and best practice is implemented.
To be actively involved and to contribute to management meetings.
To be accountable to the King’s Bench Operations Manager.
Other Duties
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by the line management which are commensurate with the end level or responsibility of this post.
Operational Delivery in HMCTS
The role is part of the operational delivery profession. Operational delivery professionals are outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers. Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development ad qualifications to help you continue to improve your development and performance and expand your career options.
Skilled Worker visa
From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.