PS Job Description (JD)
PS Band 5
Directorate: Probation Service
Job Description: Programmes Manager
Document Ref.
PS JES 0101 Programme Manager
Document Type
Management
Version
2.0
Classification
Official
Date of Issue
28/01/2022
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
PS JES 0101 Programme Manager v2.0
PS Job Description
Job Title
Programmes Manager
Directorate
Probation Service
Band
5
Overview of the job
This role will be regionally based reporting directly to the Head of Programmes for
their region.
Responsible for implementing and managing the strategic direction and effective
delivery of interventions including Accredited Programmes, Structured Interventions
and Senior Attendance Centres for people on probation subject to community
sentencing.
Provided in accordance with the Interventions Integrity Framework, and all relevant
organisational policies and HMPPS accreditation standards.
They will have direct line management responsibility for a mobile and dispersed team
working across the region.
Summary
The job holder will be responsible for allocating team resources so they are deployed
effectively to ensure quality interventions are delivered, and performance targets are
met within a resource allocation framework.
They will work in partnership with other agencies and stakeholders to maintain the
co-ordinated delivery of services ensuring all heath and safety and scheduling
arrangements are in place to achieve good outcomes for people on probation.
Responsibilities,
• To provide effective line management and leadership to a diverse team that
Activities & Duties
includes; Treatment Managers, Facilitators, Partner Link Workers, Senior
Attendance Centre staff and Administrators and will maintain robust procedures
relating to the management of risk
• To have overall responsibility for ensuring that interventions are delivered in
line with programme management manuals, performance and audit standards
and that the arrangements are in place for effective management of risk
• To have strategic oversight of the effective use of resources in managing staff
rotas and the development of contingency plans to ensure continuity of
delivery of Interventions
• Ensuring that there is an adequate pool of fully trained Programme Facilitators
who have attended all the required training appropriate to the programme they
are delivering
• Lead in promoting Accredited Programmes, Structured Interventions and SAC
and ensuring that the Judiciary, People on Probation, and Probation
Practitioners are able to access clear and accurate information about
programmes
• To have overall responsibility to ensure that quality standards are maintained
and that compliance with audit standards is monitored and poor performance
and complaints are effectively managed to minimise business risks
• To prepare an annual team plan and review, ensuring the effective allocation of
resources and that respond to the public protection duties of the team through
multi-agency arrangements and individual casework review, discussion and
feedback
• To initiate or implement change and develop new services in line with effective
practice principles and within the resources available
• To manage financial resources as required by the Head of Programmes and in
line with HMPPS financial regulations and policies and to take a leading role to
deliver the business plan and develop work with partners and key stakeholders,
representing the Probation Service as appropriate
PS JES 0101 Programme Manager v2.0
The duties / responsibilities listed above describe the post as it is at present and is
not intended to be exhaustive. The job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.
Behaviours
• Working Together Developing Self and Others
• Delivering at Pace
• Managing a Quality Service
• Making Effective Decisions
• Communicating and Influencing
• Leadership
Strengths
N.B. It is advised strengths are chosen locally, recommended 4-8.
Essential Experience
• Understanding of the key principles of programmes
• Substantial experience working in a variety of settings including offender risk
assessment and management
• Understanding of the role of the Probation Service in the Criminal Justice System
and in a multi-disciplinary setting
• Evidence of ability to evaluate practice
• Experience of working under pressure and fulfilling demanding deadlines
• Able to demonstrate well developed IT skills, including evidence of ability to
interpret and apply performance reports
• Experience of proactively championing diversity and inclusiveness both internally
and externally
Technical
• Problem Solver
requirements
• Team Leader
• Service Focussed
• Analytical
• Efficient
• Motivator
• Organiser
Ability
Minimum Eligibility
• All candidates are subject to security and identity checks prior to taking up post
• All external candidates are subject to 6 months’ probation, internal candidates
are subject to probation if they have not already served a probationary period
within HMPPS
• All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist
Hours of Work
(Unsocial Hours)
Allowances
PS JES 0101 Programme Manager v2.0
Success Profile
Strengths
N.B. It is advised
Behaviours
strengths are
Ability
Experience
Technical
chosen locally,
recommended 4-8.
Working Together
Substantial experience with a
Management qualification or ability to
proven record of good practice in a
demonstrate management of complex
variety of settings (including
procedural and organisational
offender risk assessment and
structures.
management) as a Probation
Practitioner from working within
another criminal justice agency or
related work context
Developing Self and Others
Experience of risk management
Demonstrate the ability to manage staff
and assessment, understanding of
multi-agency risk assessment and
management procedures
Delivering at Pace
Understanding of the role of the
Evidence of ability to evaluate
Probation Service in the Criminal Justice
practice and provide a practice
System and in a multi-disciplinary
perspective on policy development setting.
Managing a Quality Service
Experience of working under
Knowledge and understanding of the
pressure and fulfilling demanding
factors which influence engagement
deadlines
with victims
Making Effective Decisions
Experience of working flexibly as a
member of a team to achieve
performance targets
Communicating and Influencing
Leadership
Experience of contributing to the
provision of effective
administration and information
systems
PS JES 0101 Programme Manager v2.0