Role Title: AI Adoption Lead
Directorate: Justice AI Unit within the Service Strategy & Transformation directorate
Location: Ministry of Justice, 102 Petty France, London
Working pattern: Full time (37 hours per week), flexible working, full-time, part-time, job share
Grade: 6
Reporting Structure: Line Manager - Deputy Director, AI Adoption
Professional Anchor: Analysis/ Economics
The Justice AI Unit was newly created in 2024 to lead on the AI strategy across the Ministry of Justice and its agencies. This includes the Legal Aid Agency, Office of the Public Guardian and the Criminal Injuries Compensation Authority, as well as prisons, probation and other critical services across the justice system.
Our goal is to explore and implement artificial intelligence technologies to improve the justice system. This includes enhancing efficiency, consistency in decision-making, and access to legal advice.
The role of AI Adoption Lead has a significant and far-reaching impact on the organisation. The AI Adoption Lead plays a pivotal role in leading AI adoption and integration across the MOJ workforce. By overseeing the roll-out of productivity AI tools such as Copilot and ChatGPT, the role ensures that employees can leverage these technologies to enhance their efficiency and effectiveness. This leads to improved productivity and streamlines processes across the organisation. The AI Adoption Lead ensures that AI strategies and roadmaps are aligned with the overall goals and priorities of the MOJ. By implementing innovative AI solutions in collaboration with digital and data science teams, the role drives strategic initiatives that support the continuous improvement and modernisation of justice services.
The role has both short-term and long-term effects on the organisation. In the short term, the AI Adoption Lead ensures the timely and successful delivery of AI projects and initiatives. In the long term, the role contributes to the transformation of the justice system by enhancing efficiency, consistency in decision-making, and access to legal advice through the use of AI technologies.
We are responsible for:
Leading the AI transformation agenda across the Ministry of Justice and its agencies.
Developing and implementing innovative AI solutions in collaboration with digital and data science teams.
Ensuring ethical, transparent, and fair use of AI technologies within the justice system.
Supporting the continuous improvement and modernisation of justice services through AI adoption.
Rolling out productivity AI tools such as Copilot and ChatGPT and ensuring their safe adoption by MOJ employees.
Play a pivotal role leading AI adoption and integration across the MOJ workforce.
Oversee the roll-out of productivity AI tools across the MOJ and its agencies, ensuring timely and successful delivery.
Build and manage relationships with internal and external stakeholders, promoting AI initiatives and securing buy-in.
Provide expert advice and guidance on AI best practices, ethical considerations, and risk management.
Help teams identify processes that can be improved with AI
Support teams to create agents and custom GPTs, providing hands-on support and guidance
Collaborate with data science, digital, and strategy teams to develop and refine AI use cases and solutions.
Monitor and evaluate the impact of AI initiatives, using data-driven insights to inform continuous improvement.
This role requires:
Proven experience in leading digital transformation projects, ideally within the public sector or justice system
Strong understanding of change management, business process improvement, and organisational development.
Awareness and understanding of AI technologies and solutions, with the ability to keep up with the evolving landscape, including tools, services, and developments in large language models (LLMs).
Excellent communication skills, with the ability to convey complex concepts to diverse audiences.
Experience in stakeholder management, with a track record of building and maintaining effective partnerships.
Strategic thinking and problem-solving abilities, with a focus on innovation and continuous improvement.
Ability to translate AI technologies into practical use cases that enhance productivity and effectiveness.
Confidence with data analysis, especially to communicate AI impact and ROI to internal and external stakeholders.
Preferred: Experience in ethical AI practices and regulatory compliance.
Preferred: Evidence of delivering impactful AI projects or programmes in a service transformation context.
Preferred: Experience in learning and upskilling initiatives to ensure continuous professional development.