HQ Job Description (JD)
Band 7
Directorate: NPS
Job Description - Learner Design and Development
Specialist
Document Ref.
HQ-JES-2785 Learner Design and Development Specialist v1.0
Document Type
Management
Version
1.0
Classification
Official
Date of Issue
13 November 2020
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
HQ-JES-2785 Learner Design and Development Specialist v1.0
Job Description
Job Title
Learner Design and Development Specialist
Directorate
NPS
Band
7
Overview of the job
This role will sit in the new Learning Design Faculty, within the Probation Workforce
Programme, as part of the Learner Design and Development team. The purpose of
this role is to support an evidence-based, learner-centred design approach,
providing advice, guidance, tools and techniques that can be practically applied to
learning design. The post-holder will report to the Learner Research, Design and
Development Lead.
Working within a matrix structure, the post holder will work closely with the Learner
Research and Testing team, the L&D Improvement team and the L&D Project
Managers; working in collaboration to define, design, develop and test new learning
experiences and digital resources in an agile way.
The role holder will be responsible for the design and development of content to
deliver meaningful learning experiences; delivering the desired learning outcomes
and providing learners with the opportunity to practice the required skills and
behaviours in a safe environment.
This role is non-operational and has no formal line-management responsibility.
This role is HQ based and will require occasional travel to other HMPPS sites/regions.
Summary
The main purpose of this role is to:
? Provide advice, guidance, tools and techniques that can be practically
applied to learning design.
? Design and develop learning content to deliver meaningful learning
experiences.
? Scope, write and develop bite-sized digital job aids that are accessible at
point of need and can be applied immediately (e.g. checklists and FAQs;
templates and guides; videos, infographics and animations; case studies).
? Identify and engage with relevant SMEs to deliver the desired learning
outcomes for each project; setting clear expectations on input
requirements and time commitment.
The full individual responsibilities, activities and duties of the post-holder are listed
below.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities and Duties
and duties:
? Provide advice, guidance, tools and techniques that can be practically
applied to learning design.
? Design and develop learning content to deliver meaningful learning
experiences.
? Scope, write and develop bite-sized digital job aids that are accessible at
point of need and can be applied immediately (e.g. checklists and FAQs;
templates and guides; videos, infographics and animations; case studies).
? Identify and engage with relevant SMEs to deliver the desired learning
outcomes for each project; setting clear expectations on input
requirements and time commitment.
HQ-JES-2785 Learner Design and Development Specialist v1.0
? Organise and facilitate a multi-disciplinary working group of practitioners
and SMEs to define, design, develop and test new learning experiences and
digital resources in an agile way.
? Oversee and support the creation of facilitator guides that provide simple,
practical instructions and key talking points to deliver the desired learning
outcomes and experience.
? Manage timely delivery of learning products; setting, managing their
milestones and timelines to deliver learning design outputs.
? Work with L&D Product Owners to form a multi-disciplinary team of SMEs
to support timely design working within set accelerated timeframes.
? Liaise with Learning Services to ensure resource is available to deliver
learning products.
? Work with Product Owners/Learning Services to prepare facilitators to pilot
the redesigned module in terms of content and approach.
? Work with the Design and Development Coordinator and Learning Services
to ensure the catalogue of learning resources is maintained accurately.
? Review and update learning resources in response to outputs from quality
assurance reviews, changes in practice standards, continuous improvement
audits and recommendations arising from SFOs and HMIP report findings.
? Work collaboratively with colleagues at all levels across the programme and
organisation in the design and delivery of evidence-based, learner-centred
learning resources and experiences.
? Be a strong advocate for learning, taking responsibility for own continuous
professional development.
? Attend programme meetings/Boards on behalf of the Learner Research,
Design and Development Lead as required.
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.
Behaviours
? Communicating and Influencing
? Changing and Improving
? Working Together
? Managing a Quality Service
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Experience
? Experience of designing and developing engaging digital content and user
guides
? Experience of designing learning and development content
? Experience of facilitation/leading focus or working groups
? Experience of using effective relationship building skills to manage and
communicate with key stakeholders
Technical
Requirements
Ability
HQ-JES-2785 Learner Design and Development Specialist v1.0
Minimum Eligibility
? All candidates are subject to security and identity checks prior to taking up post.
? All external candidates are subject to 6 months’ probation. Internal candidates are
subject to probation if they have not already served a probationary period within
HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
(Unsocial Hours)
Allowances
HQ-JES-2785 Learner Design and Development Specialist v1.0
Success Profile
Strengths
Behaviours
It is advised strengths
Ability
Experience
Technical
are chosen locally,
recommended 4-8
Communicating and Influencing
Experience of designing and
developing engaging digital content
and user guides
Changing and Improving
Experience of designing learning
and development content
Working Together
Experience of facilitation/leading
focus or working groups
Managing a Quality Service
Experience of using effective
relationship building skills to
manage and communicate with key
stakeholders
HQ-JES-2785 Learner Design and Development Specialist v1.0