NPS Job Description (JD)
NPS Band 5
Directorate: National Probation Service/
Development & Business Change
Job Description: Partnership and Stakeholder Lead
Document Ref.
NPS-JES-0026_Band 5 Partnership and Stakeholder Lead_v2.0
Document Type
Management
Version
2.0
Classification
Unclassified
Date of Issue
3/7/2019
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
NPS-JES-0026_Band 5 Partnership and Stakeholder Lead_v2.0
NPS Job Description
Job Title
Partnership & Stakeholder Lead
Directorate
National Probation Service/ Development & business change
Band
5
Overview of the job
The Partnership & Stakeholder Lead is responsible for the development of the
systems capability to build senior stakeholder relationships between the NPS, CRCs
and other partnerships.
NPS has a diverse range of programme and policy areas, most of which are delivered
with other partners - this diversity can make it challenging for us to co-ordinate our
activities and to avoid confusion. The job holder will not ‘control’ NPS partnership and
stakeholder activities, but will act as adviser to Deputy Directors and their Divisions,
helping them to target their input and find the best routes through.
The role is also responsible for delivering business change partner support to NPS
Divisions and Deputy Directors at a regional level as directed by the System
Integration Senior Manager
Summary
The System Integration team will be responsible for ensuring the NPS works as
effectively as possible with CRCs and other delivery partners. The roles will include
identifying and coordinating delivery to improve effectiveness of operations. In Wales
these roles will go further than Probation - they will also include Prison / Probation
integration.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities & Duties
and duties:
Partnerships & stakeholder development
? Provide key strategic insight, to enable ministerial briefing, on effecting
change and engaging key stakeholders
? Lead NPS’ work on developing a professional approach to managing
networks and key stakeholders in order to provide a key delivery mechanism
for the NPS and its relationships with Partners
? Take an authorship and commissioning role to establishing new and effective
partnerships for the NPS
? Develop a relationship management approach for the NPS, in line with
HMPPS approaches
? Experiment with new relationship management ideas and processes across
the NPS
? Coordinate other Divisions’ developments related to relationship
management
? Co-ordinate NPS’ input into cross-Whitehall processes and systems.
Implementing associated change management
? Plan and design the change required to make partnerships with delivery
partners as effective as possible
? Coordinate operational input to HQ projects to improve the interfaces
between stakeholders and partners
Use communication effectively
? Providing information, feedback and advice
? Influencing and persuading
? Using appropriate skills, styles and approaches
Enhance own performance
? Manage own resources and professional development
Use information to take critical decisions
? Liaise with staff to receive, collate and analyse information, developing
NPS-JES-0026_Band 5 Partnership and Stakeholder Lead_v2.0
systems and compiling reports as necessary
? Develop and utilise data to identify trends and take appropriate action to
maintain and enhance performance
? Plan, implement and manage systems for the exchange of sensitive
information, data and intelligence
Manage Diversity and Quality
? Contribute to a culture and systems that promote equality and value diversity
? Implement the diversity policies of the service and collaborate effectively with
the Equalities and Diversity Unit
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alternations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation scheme and shall
be discussed in the first instance with the Job Holder.
Behaviours
? Managing a Quality Service
? Working Together
? Changing and Improving
? Seeing the Bigger Picture
? Leadership
? Communicating and Influencing
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential Experience
? Demonstrate experience of stakeholder management,
? Demonstrate experience of implementing successful change projects,
? Operational experience of working in a Probation setting
Technical
NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience)
requirements
Microsoft: Word, Excel, Outlook, and PowerPoint
Ability
Minimum Eligibility
? All candidates are subject to security and identity checks prior to taking up
post.
? All external candidates are subject to 6 months’ probation. Internal
candidates are subject to probation if they have not already served a
probationary period within HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
(Unsocial Hours)
Allowances
NPS-JES-0026_Band 5 Partnership and Stakeholder Lead_v2.0
Success Profile
Strengths
Behaviours
Ability
Experience
Technical
It is advised strengths
are chosen locally,
recommended 4-8
NVQ Level 4 or equivalent in a relevant
.
Experience of stakeholder
Managing a Quality Service
subject (or appropriate practical
management
experience)
IT Skills; Microsoft: Word,
Experience of implementing
Working Together
Access, Excel, Outlook, and PowerPoint
successful change projects
(or equivalent i.e. Lotus Notes)
Operational experience of working
Changing and Improving
in a Probation setting
Seeing the Bigger Picture
Leadership
Communicating and Influencing
NPS-JES-0026_Band 5 Partnership and Stakeholder Lead_v2.0