NPS Job Description (JD)
NPS Band 6
Directorate: National Probation Service
(Development & Business Change / Efficiency &
Innovation)
Job Description: Efficiency Lead
Document Ref.
NPS-JES-0029_Band 6 Efficiency Lead_v2.0
Document Type
Management
Version
2.0
Classification
Unclassified
Date of Issue
4/7/2019
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
NPS-JES-0029_Band 6 Efficiency Lead_v2.0
NPS Job Description
Job Title
Efficiency Lead
Directorate
National Probation Service
Band
6
Overview of the job
The Efficiency & Innovation team will be responsible for optimising the use of the
resource available to the NPS. The Efficiency Lead will support the Efficiency and
Innovation Senior Manager to deliver resource management, identifying and
coordinating efficiency priorities and business development activity. The job holder
will be responsible for ensuring that the NPS spends public money wisely and will
therefore become fully involved in all aspects of contracting and suggesting ideas for
delivering cost savings.
In Wales these roles will go further than Probation efficiency - they will also include
prison / probation integration.
Summary
The Efficiency Lead will support the Efficiency and Innovation Senior Manager to
deliver resource management, identifying and coordinating efficiency priorities and
business development activity.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities & Duties
and duties:
Contribute to Efficiency in Service Delivery
? Collate service standard information regarding services provided nationally
by the NPS to ensure that they are delivered in accordance with the service
delivery indicators and specifications
? Ensure the effective use of public money across the organisation through the
analysis of this service standard information
? Create an activity-based costing model for the NPS and ensure that it is up-
to-date
? From cost model information, identify areas for efficiencies and raise these
to the Efficiency and Innovation Senior Manager
? Develop Management Information reports as well as systems and process
for collecting customer feedback on the balance between efficiency and
effectiveness
? Develop action plans/new processes for new projects together with
suppliers and stakeholders to address inadequate performance and areas of
waste in the organisation
? Ensure efficient delivery of services in accordance with service delivery
indicators and specifications
? Identify areas for efficiencies and recommend actions for the team
? Define systems and processes which enable collection of information on
organisational performance
? Development of management information reports which enable
performance analysis
Develop Team and Partnership Working
? Develop productive working relationships with colleagues, suppliers and
stakeholders
? Contribute to proposals to meet external tendering requirements
? Contribute to external contracts and agreements
? Build own and team’s understanding of organisational markets and
customers, through liaison with key stakeholders
? Environmental scanning and work with external agencies
Plan and organise
? Support development of programme formation and implementation
NPS-JES-0029_Band 6 Efficiency Lead_v2.0
? Plan, implement and manage the sharing of knowledge and good practice to
inform innovation and improve service delivery across the organisation
Determine the effective use of resources
? Create budgets and unit costs for programmes of work
? Identify areas for efficiency
? Advise on financial and resourcing issues to inform objectives and forward
planning
? Manage budget for the area of Efficiency
Use communication effectively
? Providing information, feedback and advice
? Influencing and persuading
? Using appropriate skills, styles and approaches
Enhance own performance
? Manage own resources and professional development
Use information to take critical decisions
? Liaise with staff to receive, collate and analyse information, using systems
and compiling reports as necessary
? Develop and utilise data to identify trends and take appropriate action to
maintain and enhance performance
? Plan, implement and manage systems for the exchange of sensitive
information, data and intelligence
Manage People
? This post may hold line management responsibility for other members of the
team
? Supervise the work of the Efficiency team member
? Train and provide advice and professional development across the Division in
the area of efficiencies
Manage Diversity and Quality
? Contribute to a culture and systems that promote equality and value
diversity
? Adhere to the diversity policies of the service and collaborate as appropriate
with the Equalities and Diversity Unit
Manage Quality
? Contribute to continuous quality improvement
? Monitor external markets, practice, trends and development to ensure best
practice internally
? Manage compliance with quality systems
Manage Projects
? Ensure an effective approach to project and process evaluation
? Maintain effective communication with project stakeholders
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alternations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation scheme and shall
be discussed in the first instance with the Job Holder.
Behaviours
? Leadership
? Working Together
? Changing and Improving
? Delivering at Pace
? Communicating and Influencing
? Making Effective Decisions
NPS-JES-0029_Band 6 Efficiency Lead_v2.0
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential Experience
? Demonstrate experience of stakeholder management
? Demonstrate experience of successfully identifying and improving efficiency
of an organisation
Technical
NVQ Level 5 or equivalent in a relevant subject (or appropriate practical experience).
requirements
Microsoft: Word, Excel, Outlook, and PowerPoint.
Ability
Minimum Eligibility
? All candidates are subject to security and identity checks prior to taking up
post.
? All external candidates are subject to 6 months’ probation. Internal
candidates are subject to probation if they have not already served a
probationary period within HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
(Unsocial Hours)
Allowances
NPS-JES-0029_Band 6 Efficiency Lead_v2.0
Success Profile
Strengths
Behaviours
Ability
Experience
Technical
It is advised strengths
are chosen locally,
recommended 4-8.
NVQ Level 5 or equivalent in a relevant
Experience of stakeholder
Leadership
subject (or appropriate practical
management
experience)
Experience of successfully
IT Skills; Microsoft: Word,
Working Together
identifying and improving
Excel, Outlook, and PowerPoint
efficiency of an organisation
(or equivalent i.e. Lotus Notes)
Changing and Improving
Delivering at Pace
Communicating and Influencing
Making Effective Decisions
NPS-JES-0029_Band 6 Efficiency Lead_v2.0