Job title: Engagement Advisor

Scale: SEO

Job Location: National

Business: Service Strategy and Transformation

Salary: £41,463 - £52,040

The national salary range is £41,463 - £45,276, London salary range is £47,657 - £52,040. Your salary will be dependent on your base location.

Contract type: Permanent [1 role]

Number of hires: 1 [reserve list will be held and we may offer near miss candidates HEO roles]

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Background

The Ministry of Justice (MoJ) is the largest government department and serves the public by upholding the rule of law and by delivering an efficient, fair, timely and effective justice system in which the public has confidence.

The MoJ works together and with other government departments and agencies to bring the principles of justice to life for everyone in society. From our civil courts, tribunals and family law hearings, to criminal justice, prison and probation services, we work to ensure that sentences are served and offenders are encouraged to turn their lives around and become law-abiding citizens. We believe the principles of justice are pivotal and we are steadfast in our shared commitment to uphold them.

This role sits within the Service Strategy & Transformation directorate. We are responsible for:

• Working across the Service Transformation Group (with Justice Digital, the Legal Aid Agency, Office of the Public Guardian and the Criminal Injuries Compensation Authority), to understand and drive collaboration on current transformation plans

• Identifying cross-cutting transformation opportunities across the Ministry of Justice that can drive cutting-edge user experience, efficiencies and delivery of policy goals

• Baselining and supporting performance and prioritisation across the Service Transformation Group

• Bringing together all areas of the Group to collectively create a clear and compelling narrative for delivery over the next 3-5 years.

• Engaging across the Ministry of Justice and its agencies to gain buy-in and support for our initiatives.

• Supporting the Director General for Service Transformation with strategic and analytical activity.

Overview

We are looking for motivated and enthusiastic candidates to join the team as an Engagement Advisor.

The Engagement Team is a crucial part of delivering cross-cutting transformation in the Ministry of Justice. Our objectives are:

1. Building our brand and network - engaging across MoJ, other Government Departments and the private sector to build awareness of our work

2. Developing leadership and skills - educating across the organisation about transformation initiatives and best practice

3. Foster trust and collaboration - building relationships across MoJ and agencies to join up work on service transformation and learn from others

We deliver these through internal and external engagement, as well as supporting transformation projects as embedded business partners.

Our directorate works flexibly to suit the needs of the business, with team members based in London and nationally, which brings an added dimension to developing relationship management skills. The role will provide an excellent opportunity to work at the heart of MoJ in a vibrant environment, learning how Service Transformation Directorate operates within MoJ as well as the wider Civil Service.

Job Description

Key responsibilities include the following:

• Support with delivery of the Ministry of Justice ExCo’s transformation priorities by owning key workstream(s).

• Work regularly across the Ministry of Justice and its agencies join up work on service transformation and build critical relationships to enable delivery

• Support engagement on new cross-cutting journeys throughout justice, including building relationships and stakeholder engagement plans to secure buy-in for the work

• Contribute to the engagement strategy for the Service Transformation Group in the run up to fiscal events, engaging with wider MoJ, HMT and No.10 as appropriate to secure buy in and support for key initiatives

• Deliver strategic comms across the Service Transformation Group in order to create a sense of cohesion and purpose in a new environment

• Create briefings, submissions and enquiries on new service transformation activity

• Engage and communicate with stakeholders at all levels, including interviews with experts and articulating the purpose and progress of service improvements to a range of audiences

To note: the above list of key responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks that may be expected within the scope and grading of the post.

Essential Criteria

• Strong verbal and written communication skills, with the ability to effectively convey key messages to various audiences

• Ability to translate complex and broad material - both qualitative and quantitative - into written and oral analysis and communications, including briefings and presentations

• Ability to confidently build and manage a diverse range of relationships, including with key internal and external stakeholders.

• Demonstrated ability to seek and incorporate feedback, and foster a collaboration within a team

• Ability to manage multiple deadlines while balancing competing demands and delivering on challenging objectives.

Preferred Criteria

• Knowledge of the justice system and / or service transformation

• Comfortable using Microsoft Powerpoint, Word and Excel

Assessment Criteria

Application form

A sift based on the lead behaviour (communicating and influencing) may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.

Behaviours:

Communicating and Influencing - 250 word limit

Seeing the Big Picture - 250 word limit

Delivering at Pace - 250 word limit

CV demonstrating career history and relevant experience.

Interview stage assessments

There is 1 interview stage for this vacancy.

During the interview, we will test the following behaviours:

• Communicating & Influencing

• Seeing the Bigger Picture

• Delivering at pace

Strengths may be also tested but these are not shared in advance.

Benefits

Alongside your salary the Ministry of Justice has a generous Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development

• A working environment that supports a range of flexible working options to enhance your work life balance

• A working culture which encourages inclusion and diversity

• A Civil Service pension with an average employer contribution of 27%

• Annual Leave

• Public Holidays

• Season Ticket Advance

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Other information:

• We will hold a reserve list for 12 months

• Near-miss candidates may be offered a role at a lower grade

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals

• nationals of the Republic of Ireland

• nationals of Commonwealth countries who have the right to work in the UK

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)